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Alberta Healthy Living Program   at
Edmonton Zone and Area
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Programs are offered throughout the Zone. Please call for more information or to discuss services in your area.

The program is based on a model that includes:

Health Education:

Health Workshops - Learn how to self-manage any physical chronic conditions: help related to sleep, exercise, medication management, health services and resources, as well as stress management and nutrition contribute to our health. Create goals and action plans

Weight Management Workshops - Learn effective weight management strategies though a series of workshops and using the information line

Diabetes HOTLINE and Workshops - learn important information about diabetes and the tools, skills and strategies to help manage the condition

Heart Health - education and resources on strategies needed to self-manage heart and vascular (stroke prev) conditions

Self-Management:

Better Choices, Better Health® - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Edmonton Zone also offers a version specifically for people living with chronic pain. An on-line version is also available. Better Choices Better Health

Diabetes Program Edmonton Zone Edmonton Diabetes Program

For more information please visit our website:Alberta Healthy Living Program
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Programs are offered throughout the Zone. Please call for more information or to discuss services in your area.

The program is based on a model that includes:

Health Education:

Health Workshops - Learn how to self-manage any physical chronic conditions: help related to sleep, exercise, medication management, health services and resources, as well as stress management and nutrition contribute to our health. Create goals and action plans

Weight Management Workshops - Learn effective weight management strategies though a series of workshops and using the information line

Diabetes HOTLINE and Workshops - learn important information about diabetes and the tools, skills and strategies to help manage the condition

Heart Health - education and resources on strategies needed to self-manage heart and vascular (stroke prev) conditions

Self-Management:

Better Choices, Better Health® - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Edmonton Zone also offers a version specifically for people living with chronic pain. An on-line version is also available. Better Choices Better Health

Diabetes Program Edmonton Zone Edmonton Diabetes Program

For more information please visit our website:Alberta Healthy Living Program
ROUTINE REFERRAL PROCESS
Professional or self referrals accepted for these programs / workshops etc.
Professional or self referrals accepted for these programs / workshops etc.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
Adults 18 years and older with a chronic disease or at risk of developing a chronic disease and able to participate in a group environment, and their families or caregivers.
Adults 18 years and older with a chronic disease or at risk of developing a chronic disease and able to participate in a group environment, and their families or caregivers.
ADDITIONAL SERVICE DETAILS
An estimated wait time will be provided at the time of appointment booking.
An estimated wait time will be provided at the time of appointment booking.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
825-404-7460 (for any questions about our programs)
REFERRAL PHONE
825-404-7460
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Diabetes self management plan
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Diabetes the Basics - Learn self-management skills for people with Type 2 or Pre-diabetes; learn what diabetes is, why monitor blood sugar, how medications for diabetes work, what foods affect blood sugar, benefits of keeping active; the how and why of taking care of your feet
+-
Exercise program
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Pulmonary Rehabilitation - Participate in education classes and supervised exercise sessions to enhance your quality of life while living with COPD
Supervised Exercise Program - Learn how to self-monitor and stay safe while exercising. Improve your cardiovascular endurance, muscular strength, and flexibility
+-
Health education offered
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Craving Change - A how-to workshop to understand why you eat the way you do and learn strategies for change.
Managing Blood Pressure & Cholesterol - Learn about high blood pressure, high cholesterol and how lifestyle choices can improve heart health
Healthy Lifestyle Workshops - Learn how sleep, regular exercise, stress management and nutrition contribute to our health. 
Weight Wise Workshops - Learn effective weight management strategies
+-
Personal care management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Better Choices, Better Health® - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Better Choices Better Health
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
   
 
ADDRESS

Edmonton
Alberta
T5B 0C2
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Directions to applicable site will be provided upon registration.
Directions to applicable site will be provided upon registration.
 
PHONE
825-404-7460 (for any questions about our programs)
 
PARKING INSTRUCTIONS
Parking is available at all sites where services are offered.
Parking is available at all sites where services are offered.
 
EMAIL
WEBSITE
https://www.albertahealthservices.ca/info/page13984.aspx
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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