Alberta Healthy Living Program - North Zone   at
Grande Prairie and Area
Specialty: Chronic Disease
Connect Care Department: GRP GPPB AB HEALTHY LIVING
Estimated time to routine appointment: Within 1 month
Alberta Health Services - North Zone
SERVICE DESCRIPTION
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Better Choices, Better Health® Self Management Program; Chronic Pain Self Management Program, Supervised Exercise Program; Diabetes Education, Weight Management, Managing Stress, Moving Matters, and Heart & Stroke Education are offered virtually using Zoom. The program is based on a model that includes:

Health Education:
  • Managing Diabetes - Learn self-management skills to deal with Type 2 or Pre-diabetes. Learn what diabetes is, why and how to monitor blood sugar, how medications for diabetes work, and what foods affect blood sugar
  • Heart and Stroke - Learn how to manage high blood pressure and cholesterol levels; as well as how your lifestyle choices can reduce the risk of heart problems
  • Moving Matters: Include physical activity in your day- learn how to include more physical activity in your day to help maintain a healthy weight and better manage chronic conditions
  • Minding Stress: Effectively Reduce and Manage Stress in your life- lean how to prevent, reduce, and mange the stressors in your life
  • Weight Management: Learn effective way to manage weight. Sessions include healthy eating habits, stress management, physical activity and goal setting
Self-Management:

Better Choices, Better Health® - This 6 week workshop is for those interested in gaining confidence and building skills to manage their long term health conditions. Sessions include dealing with pain, managing medication, sleep concerns, problem solving and action planning. Family members and support people are welcome to attend.

Chronic Pain Self-Management- this 6 - week workshop looks at how pain works and what techniques can help manage and stop the pain cycle. Topics include better breathing, better sleep, managing medications, as well as pacing, goal setting, action planning, and decision making. For more information see Better Choices Better Health

Exercise Programs:

Group exercise with support from an exercise specialist that includes a personal assessment, and a program of activities that can be continued at home. Activities focus on strength, endurance, flexibility and balance.

For more information please visit our website: Alberta Healthy Living
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Better Choices, Better Health® Self Management Program; Chronic Pain Self Management Program, Supervised Exercise Program; Diabetes Education, Weight Management, Managing Stress, Moving Matters, and Heart & Stroke Education are offered virtually using Zoom. The program is based on a model that includes:

Health Education:
  • Managing Diabetes - Learn self-management skills to deal with Type 2 or Pre-diabetes. Learn what diabetes is, why and how to monitor blood sugar, how medications for diabetes work, and what foods affect blood sugar
  • Heart and Stroke - Learn how to manage high blood pressure and cholesterol levels; as well as how your lifestyle choices can reduce the risk of heart problems
  • Moving Matters: Include physical activity in your day- learn how to include more physical activity in your day to help maintain a healthy weight and better manage chronic conditions
  • Minding Stress: Effectively Reduce and Manage Stress in your life- lean how to prevent, reduce, and mange the stressors in your life
  • Weight Management: Learn effective way to manage weight. Sessions include healthy eating habits, stress management, physical activity and goal setting
Self-Management:

Better Choices, Better Health® - This 6 week workshop is for those interested in gaining confidence and building skills to manage their long term health conditions. Sessions include dealing with pain, managing medication, sleep concerns, problem solving and action planning. Family members and support people are welcome to attend.

Chronic Pain Self-Management- this 6 - week workshop looks at how pain works and what techniques can help manage and stop the pain cycle. Topics include better breathing, better sleep, managing medications, as well as pacing, goal setting, action planning, and decision making. For more information see Better Choices Better Health

Exercise Programs:

Group exercise with support from an exercise specialist that includes a personal assessment, and a program of activities that can be continued at home. Activities focus on strength, endurance, flexibility and balance.

For more information please visit our website: Alberta Healthy Living
ROUTINE REFERRAL PROCESS
Self referrals or professional referrals are accepted.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use ‘Outgoing’ referral class on the Ambulatory Referral Order in Connect Care.
Self referrals or professional referrals are accepted.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use ‘Outgoing’ referral class on the Ambulatory Referral Order in Connect Care.
URGENT REFERRAL PROCESS

Please direct patients to the nearestEmergency Department or Urgent Care Facility.

Please direct patients to the nearestEmergency Department or Urgent Care Facility.

EMERGENCY REFERRAL PROCESS

Please direct patients to the nearestEmergency Department or Urgent Care Facility.

Please direct patients to the nearestEmergency Department or Urgent Care Facility.

ELIGIBILITY REQUIREMENTS
Adults 18 years and older with a chronic disease or at risk of developing a chronic disease and able to participate in a group environment, and their families or caregivers.

Family and Friends play an important role in supporting individuals with long term health conditions.  They are welcome to register and attend workshops.
Adults 18 years and older with a chronic disease or at risk of developing a chronic disease and able to participate in a group environment, and their families or caregivers.

Family and Friends play an important role in supporting individuals with long term health conditions.  They are welcome to register and attend workshops.
ADDITIONAL SERVICE DETAILS
Services through Alberta Healthy Living are free of charge for residents of Alberta.
Services through Alberta Healthy Living are free of charge for residents of Alberta.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
FAX
780-670-3605
TOLL FREE PHONE
1-877-349-5711 (Registration)
REFERRAL PHONE
877-349-5711
REFERRAL FAX
780-670-3605
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Diabetes management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Diabetes Clinic - one on one or group counseling for children and adults living with diabetes.
+-
Exercise program
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Group exercise classes
+-
Health education offered
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Management of Type 2 Diabetes, Heart Health, Managing Emotional Eating, Weight Wise.
+-
Personal care management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Better Choices, Better Health - online or workshops
+-
Weight management program
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Bariatric Specialty Clinic - Support is provided to individuals with obesity who require complex medical management and/or surgical intervention.  Doctor referral required.  
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
Better Choices, Better Health(R) Self Management Program, Chronic Pain Self Management Program, Diabetes Education, Weight Management, Managing Stress, Moving Matters, and Heart & Stroke Education are offered throughout the year, virtually using Zoom, to all communities.
   
 
ADDRESS

Grande Prairie
Alberta
T8V 2V4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Directions will be provided upon registration.
Directions will be provided upon registration.
 
PHONE
TOLL FREE PHONE
1-877-349-5711 (Registration)
 
PARKING INSTRUCTIONS
Parking is provided on site or surrounding street parking.
Parking is provided on site or surrounding street parking.
 
EMAIL
AlbertaHealthyLiving.North@ahs.ca
WEBSITE
https://www.healthylivingprogram.ca/
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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