Speech Language Pathology - Outpatients / Community   at
Red Deer Regional Hospital Centre
Connect Care Specialty: Speech Therapy
Connect Care Department: RED RDHC SLP OUTPATIENT
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
Provides assessment and treatment for adults who have a speech, language, voice, or swallowing disorders.This service provides assessment and treatment for:
  • communication
  • rehabilitation
  • fluency and swallowing disorders
  • neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • make sounds correctly / reduce stuttering
  • thinking skills (like memory, problem solving, and verbal reasoning)
Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services may vary by community - please call for more information.
Provides assessment and treatment for adults who have a speech, language, voice, or swallowing disorders.This service provides assessment and treatment for:
  • communication
  • rehabilitation
  • fluency and swallowing disorders
  • neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • make sounds correctly / reduce stuttering
  • thinking skills (like memory, problem solving, and verbal reasoning)
Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services may vary by community - please call for more information.
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Complete the linked referral form below, along with the required investigations and information and submit all via fax to our service.

Connect Care Users: Use ‘Outgoing’ referral class on the Ambulatory Referral Order in Connect Care. Include all required investigations and information.
Non-Connect Care Users: Complete the linked referral form below, along with the required investigations and information and submit all via fax to our service.

Connect Care Users: Use ‘Outgoing’ referral class on the Ambulatory Referral Order in Connect Care. Include all required investigations and information.
URGENT REFERRAL PROCESS
Please indicate when referring if this is to be considered urgent.
Please indicate when referring if this is to be considered urgent.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
Services are available at outpatient hospital clinics, community health centres, patients homes and continuing care / long term care centres.
Services are available at outpatient hospital clinics, community health centres, patients homes and continuing care / long term care centres.
ADDITIONAL SERVICE DETAILS
Times of operation vary depending on number of referrals and traveling therapist schedule.
Times of operation vary depending on number of referrals and traveling therapist schedule.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-343-4508
FAX
403-343-4419
REFERRAL PHONE
403-343-4508
REFERRAL FAX
780-753-6132
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Cerebrovascular accident
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
Recent Cerebral Vascular Accident (CVA) or Traumatic Brain Injury (TBI)
 
Within 6 months
+-
Dysphagia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
+-
Rehabilitation therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
+-
Speech and language therapy regimes
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
Progressive neurological condition
 
Current
Recent Cerebral Vascular Accident (CVA) or Traumatic Brain Injury (TBI)
 
Within 6 months
Palliative requiring communication assistance
 
Current
Voice disorder affecting return to work
 
Current
+-
Speech dysfunction
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
Progressive neurological condition
 
Current
Recent Cerebral Vascular Accident (CVA) or Traumatic Brain Injury (TBI)
 
Within 6 months
Palliative requiring communication assistance
 
Current
Voice disorder affecting return to work
 
Current
+-
Stuttering
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
Progressive neurological condition
 
Current
Recent Cerebral Vascular Accident (CVA) or Traumatic Brain Injury (TBI)
 
Within 6 months
Palliative requiring communication assistance
 
Current
Voice disorder affecting return to work
 
Current
+-
Traumatic brain injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include Medical Diagnoses
 
Current
Include patient contact information; Address/Facility (Outpatient/Community Rehab Program or Home Care) and include the phone number
 
Current
Recent Cerebral Vascular Accident (CVA) or Traumatic Brain Injury (TBI)
 
Within 6 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If a client is unable to attend a scheduled appointment please contact the clinic with at least 48 hours notice. If there is a pattern of inconsistent attendance at scheduled appointments, the therapist will discuss the barriers to attendance with the client/parent to determine next steps.
If the client misses a scheduled appointment, it is his/her responsibility to schedule another appointment.
If a client is unable to attend a scheduled appointment please contact the clinic with at least 48 hours notice. If there is a pattern of inconsistent attendance at scheduled appointments, the therapist will discuss the barriers to attendance with the client/parent to determine next steps.
If the client misses a scheduled appointment, it is his/her responsibility to schedule another appointment.
 
HOURS OF OPERATION
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Description:
Hours of operation are for information on service delivery only. Times of operation vary depending on number of referrals and traveling therapist schedule.
   
 
ADDRESS
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Hospital is accessible via Gaetz Avenue or Taylor Drive - follow H signs.
Hospital is accessible via Gaetz Avenue or Taylor Drive - follow H signs.
 
PHONE
403-343-4508
 
PARKING INSTRUCTIONS
Paid underground parking, paid parkade parking and paid ground parking lots are available as well as surrounding street parking.
Paid underground parking, paid parkade parking and paid ground parking lots are available as well as surrounding street parking.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V5.0