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Spiritual Care Services   at
Peter Lougheed Centre
Service Location Excluded from the Public Search
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:
  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care
Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:
  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
URGENT REFERRAL PROCESS
EMERGENCY REFERRAL PROCESS
 
PHONE
403-943-4585
REFERRAL FORM
LINKED SPECIALISTS
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
 
ADDRESS
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
 
PHONE
403-943-4585
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6