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This healthcare service has 1 current healthcare service locations.
Neonatal Follow up Clinic   at
Calgary 3820 24 Avenue NW
Connect Care Specialty: Neonatology
Connect Care Department: CGY CDC NEONATAL FOLWUP CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides multidisciplinary neurodevelopmental assessments and care of very high risk infants.This service offers:
  • family centred multidisciplinary neurodevelopmental and neurosensory evaluations
  • guidance, diagnosis, treatment, interim care, and early referral as needed for infants at risk of developing future health and developmental issues because of perinatal / neonatal problems
  • assistance with transition to educational services
  • surveillance / information on early childhood outcomes of newborns born extremely premature or very low birth weight, and children with other high risk conditions
Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.
Provides multidisciplinary neurodevelopmental assessments and care of very high risk infants.This service offers:
  • family centred multidisciplinary neurodevelopmental and neurosensory evaluations
  • guidance, diagnosis, treatment, interim care, and early referral as needed for infants at risk of developing future health and developmental issues because of perinatal / neonatal problems
  • assistance with transition to educational services
  • surveillance / information on early childhood outcomes of newborns born extremely premature or very low birth weight, and children with other high risk conditions
Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

URGENT REFERRAL PROCESS
Urgent referrals may be accepted for concerns with development or feeding issues. Please fax referral information, indicate urgent on referral, and provide a reason.
Urgent referrals may be accepted for concerns with development or feeding issues. Please fax referral information, indicate urgent on referral, and provide a reason.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
Infants from the NICU:
  • Gestational age < or = 28 weeks and/or birth weight < 1000g
  • Moderate to severe hypoxic ischemic encephalopathy requiring therapeutic hypothermia
  • Meeting criteria for the Complex Pediatric Therapies Follow-up Program  
  • Clinical referrals from Neonatal Transition Team, neonatologists, pediatricians, and other perinatal/neonatal follow-up programs/clinics
Infants from the NICU:
  • Gestational age < or = 28 weeks and/or birth weight < 1000g
  • Moderate to severe hypoxic ischemic encephalopathy requiring therapeutic hypothermia
  • Meeting criteria for the Complex Pediatric Therapies Follow-up Program  
  • Clinical referrals from Neonatal Transition Team, neonatologists, pediatricians, and other perinatal/neonatal follow-up programs/clinics
ADDITIONAL SERVICE DETAILS
Mailing Address: 

Attn: Neonatal Follow-up Clinic
28 Oki Drive NW
Calgary, Alberta
T3B 6A8
Mailing Address: 

Attn: Neonatal Follow-up Clinic
28 Oki Drive NW
Calgary, Alberta
T3B 6A8
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-955-7326
FAX
403-668-2151
REFERRAL FORM

Referral Form

Referrals are accepted from: 
  • Regional Calgary NICUs
  • Neonatal Transition Team
  • Neonatologists
  • Pediatrician
  • Other perinatal/neonatal follow-up programs/clinics.

Referral Form

Referrals are accepted from: 
  • Regional Calgary NICUs
  • Neonatal Transition Team
  • Neonatologists
  • Pediatrician
  • Other perinatal/neonatal follow-up programs/clinics.
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
At risk for delayed development
Medication List
 
At time of referral.

Past medical history.
 
At time of referral.

Include with referral the discharge summary from AHS NICU, brain imaging results and new born hearing screen results.
 
At time of referral.

Outline specific concerns related to the patient.
 
At time of referral.
Referred for specific concerns of perinatal origin and subject to triage including Grade 3 IVH or Periventricular hemorrhagic infarction or periventricular leukomalacia at less than 33 weeks GA. Other reasons for referral will be considered on a case by case basis.

Hypoxic ischemic encephalopathy
Medication List
 
At time of referral.

Past medical history.
 
At time of referral.

Include with referral the discharge summary from AHS NICU, brain imaging results and new born hearing screen results.
 
At time of referral.
We accept patients with HIE who recieved therapeutic hypothermia in the NICU. 
We accept patients with moderate to severe HIE who were not cooled. 

If child has had a vision assessment, please attach these results with the referral.

Attach any previous developmental assessment reports inlcluding speech therapy, occupational therapy, and growth charts within the last 6 months.

Very premature - less than 1000g or less than 29 weeks
Medication List
 
At time of referral.

Past medical history.
 
At time of referral.

Include with referral the discharge summary from AHS NICU, brain imaging results and new born hearing screen results.
 
At time of referral.
If child has had a vision assessment, please attach these results with the referral.


Attach any previous developmental assessment reports inlcluding speech therapy, occupational therapy, and growth charts within the last 6 months.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments without prior notification (ACH Outpatient Principle in Practice).
Missed appointments are minimized by requiring a re-referral after two missed appointments without prior notification (ACH Outpatient Principle in Practice).
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Suite 200, 2nd floor
3820 24 Avenue NW
Calgary Alberta
T3B 2X9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located on the corner of 24 Avenue NW and West Campus Drive NW
Located on the corner of 24 Avenue NW and West Campus Drive NW
 
PHONE
403-955-7326
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
Pay parking is available in Lot 53 at the Child Development Centre accessed from Collegiate Road NW. Coins, visa, Mastercard and American Express accepted. Additional parking is available across the street at the Alberta Children's Hospital parkade or surface lots. Please note there is no street parking around the Child Development Centre or the Alberta Children's Hospital.
Pay parking is available in Lot 53 at the Child Development Centre accessed from Collegiate Road NW. Coins, visa, Mastercard and American Express accepted. Additional parking is available across the street at the Alberta Children's Hospital parkade or surface lots. Please note there is no street parking around the Child Development Centre or the Alberta Children's Hospital.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.1