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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
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Medical Assistance in Dying   at
Alberta Wide
Specialty: Palliative Medicine
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
This service is a healthcare option available to Albertans at the end-of-life. It allows a capable adult suffering from a grievous and irremediable medical condition to voluntarily request medicine that will bring about their death. MAID is a legislated and regulated service with specific legal requirements under Canadian Law.Alberta Health Services has developed a MAID Care Coordination Service to act as a single point of contact for patients, families and health care providers. MAID is not an urgent service and the process can take varying lengths of time depending on your circumstance. To qualify for this service, you must meet all the eligibility criteria set out by federal law.

For further information, or information on all end-of-life options, please visit:
This service is a healthcare option available to Albertans at the end-of-life. It allows a capable adult suffering from a grievous and irremediable medical condition to voluntarily request medicine that will bring about their death. MAID is a legislated and regulated service with specific legal requirements under Canadian Law.Alberta Health Services has developed a MAID Care Coordination Service to act as a single point of contact for patients, families and health care providers. MAID is not an urgent service and the process can take varying lengths of time depending on your circumstance. To qualify for this service, you must meet all the eligibility criteria set out by federal law.

For further information, or information on all end-of-life options, please visit:
ELIGIBILITY REQUIREMENTS
Eligibility is based on the requirements provided in Federal legislation under the Criminal Code of Canada which specifies that all eligibility requirements must be met or medical assistance in dying cannot legally be provided. The criteria are listed within the following document- https://www.albertahealthservices.ca/assets/info/maid/if-maid-how-access-medical-assistance-in-dying-in-alberta.pdf
Eligibility is based on the requirements provided in Federal legislation under the Criminal Code of Canada which specifies that all eligibility requirements must be met or medical assistance in dying cannot legally be provided. The criteria are listed within the following document- https://www.albertahealthservices.ca/assets/info/maid/if-maid-how-access-medical-assistance-in-dying-in-alberta.pdf
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Email or call the service using the contact information in this profile.
Email or call the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
The service may be coordinated through a Physician or Nurse Practitioner office, or through the Care Coordination Service developed by AHS but serving all eligible Albertans irrespective of location. There is no referral required from a Physician or Nurse Practitioner for a person to access the Care Coordination Service. For initial response, the geographic location in the province and a contact name/number must be provided. This is not an urgent response service and response hours from a coordinator are limited to standard AHS business hours.
The service may be coordinated through a Physician or Nurse Practitioner office, or through the Care Coordination Service developed by AHS but serving all eligible Albertans irrespective of location. There is no referral required from a Physician or Nurse Practitioner for a person to access the Care Coordination Service. For initial response, the geographic location in the province and a contact name/number must be provided. This is not an urgent response service and response hours from a coordinator are limited to standard AHS business hours.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 0 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 0 days.
  • Appointment outcome to referral source within 0 days.
 
PHONE
811 (Health Link)
REFERRAL PHONE
1-866-408-5465 Health Link Canada-wide toll free
REFERRAL FORM
Record of Request
Or
Contact the Care Coordination Service at MAID.careteam@ahs.ca or through HealthLink (811)
Record of Request
Or
Contact the Care Coordination Service at MAID.careteam@ahs.ca or through HealthLink (811)
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
End of life care planning
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Not applicable to this service.
Not applicable to this service.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Description:
The Medical Assistance in Dying Care Coordination Team is available during business hours on Monday – Friday. Emails are monitored each weekday.

Contact 811, 24 hours a day 7 days a week, if you would like to speak to someone on MAID and be referred to the Care Coordination Team.
   
 
ADDRESS

Alberta
T5K 2B6
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Not applicable to this profile.
Not applicable to this profile.
 
PHONE
811 (Health Link)
 
PARKING INSTRUCTIONS
Not applicable to this profile.
Not applicable to this profile.
 
EMAIL
MAID.careteam@ahs.ca (MAID)
palliative.care@ahs.ca (All end-of-life options)
WEBSITE
https://www.AHS.ca/MAID
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Not applicable.
Not applicable.
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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