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This healthcare service has 2 current healthcare service locations.
Home Rehabilitation Team   at
Melcor Centre
Estimated time to routine appointment: Within 1 week
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Provides short-term, client-driven, home-based rehabilitation intervention.The Home Rehabilitation Team provides an in-home rehabilitation service for adults with a recent decline in independence, function and/or mobility living within the Medicine Hat or Lethbridge areas.
Provides short-term, client-driven, home-based rehabilitation intervention.The Home Rehabilitation Team provides an in-home rehabilitation service for adults with a recent decline in independence, function and/or mobility living within the Medicine Hat or Lethbridge areas.
ROUTINE REFERRAL PROCESS
Completed referral forms can be faxed to program. All referrals are screened and the client is contacted for a meet/greet either in hospital or via phone prior to an Intake (in home assessment) being booked.
Referral fax to 403-388-6096
Completed referral forms can be faxed to program. All referrals are screened and the client is contacted for a meet/greet either in hospital or via phone prior to an Intake (in home assessment) being booked.
Referral fax to 403-388-6096
URGENT REFERRAL PROCESS
Same as per Routine Process.  Program does not carry a waitlist per se.
Same as per Routine Process.  Program does not carry a waitlist per se.
EMERGENCY REFERRAL PROCESS
Same as per Routine Process. Program does not carry a waitlist per se.
Same as per Routine Process. Program does not carry a waitlist per se.
ELIGIBILITY REQUIREMENTS
  • 18 years or older
  • If functional decline occurred over 3 months, consult program with details
  • Needs require at least 2 Allied Health disciplines
  • Medically stable
  • Resides within the City of Lethbridge
  • Can safely manage in home environment (with or without family) and is accepting of treatment in the home on short term basis
  • Client is motivated and able to participate in up to 3-10 hours a week of therapy (minimum of 1 hour session)
  • Client is cognitively able to participate (i.e. carryover demonstrated; create therapy goals with support; follows through between appointments)
  • 18 years or older
  • If functional decline occurred over 3 months, consult program with details
  • Needs require at least 2 Allied Health disciplines
  • Medically stable
  • Resides within the City of Lethbridge
  • Can safely manage in home environment (with or without family) and is accepting of treatment in the home on short term basis
  • Client is motivated and able to participate in up to 3-10 hours a week of therapy (minimum of 1 hour session)
  • Client is cognitively able to participate (i.e. carryover demonstrated; create therapy goals with support; follows through between appointments)
ADDITIONAL SERVICE DETAILS
The Home Rehabilitation Team, based out of Melcor Centre, provides short term, client-driven, home-based rehabilitation interventions.  Members of the team include Occupational Therapy, Physiotherapy, Dietary, Speech-Language Pathology, Recreation Therapy, Social Work and a Registered Nurse, as well as Therapy Assistants.  A minimum of two or more therapies may be involved with the client.
The Home Rehabilitation Team, based out of Melcor Centre, provides short term, client-driven, home-based rehabilitation interventions.  Members of the team include Occupational Therapy, Physiotherapy, Dietary, Speech-Language Pathology, Recreation Therapy, Social Work and a Registered Nurse, as well as Therapy Assistants.  A minimum of two or more therapies may be involved with the client.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 5 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 5 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 0 calendar days.
 
PHONE
403-388-6766
REFERRAL PHONE
403-388-6766
REFERRAL FAX
403-388-6096
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Community rehabilitation service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Community rehabilitation service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Emergent Reason for Referral
Additional Details
+-
Community rehabilitation service
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Clients can phone the program directly to reschedule/cancel appointments.
Clients can phone the program directly to reschedule/cancel appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed on weekends and statutory holidays.
   
 
ADDRESS
Suite 110
200 4 Avenue S
Lethbridge Alberta
T1J 4C9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Program is housed in Melcor Centre but patients are seen in the community.
Program is housed in Melcor Centre but patients are seen in the community.
 
PHONE
403-388-6766
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Patients are not seen at the Lethbridge Hospital.
Patients are not seen at the Lethbridge Hospital.
 
WHEELCHAIR ACCESSIBILITY
Yes

Melcor Centre has elevators and ramps.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0