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This healthcare service has 2 current healthcare service locations.
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Psychology Services   at
Mother Rosalie Health Services Centre
Specialty: Addiction and Mental Health
Connect Care Department: EDM MCH AMH PSYCHOLOGY
Estimated time to routine appointment: Within 6 months
Covenant Health
SERVICE DESCRIPTION
Provides a range of psychology services for people with emotional, behavioral, cognitive, and interpersonal problem for inpatients.Offers psychology services for people with emotional, behavioural, cognitive, and interpersonal problems. Services include:
  • assessment
  • diagnosis
  • treatment
Provides a range of psychology services for people with emotional, behavioral, cognitive, and interpersonal problem for inpatients.Offers psychology services for people with emotional, behavioural, cognitive, and interpersonal problems. Services include:
  • assessment
  • diagnosis
  • treatment
ELIGIBILITY REQUIREMENTS
Clients must be 18 years of age and over.
PROFESSIONAL REFERRALS FOR ALL INPATIENTS AND OUTPATIENTS ARE ACCEPTED FROM MISERICORDIA COMMUNITY HOSPITAL PHYSICIANS ONLY
Referrals for assessments for legal or insurance purposes are not eligible and will be declined.
Clients must be 18 years of age and over.
PROFESSIONAL REFERRALS FOR ALL INPATIENTS AND OUTPATIENTS ARE ACCEPTED FROM MISERICORDIA COMMUNITY HOSPITAL PHYSICIANS ONLY
Referrals for assessments for legal or insurance purposes are not eligible and will be declined.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax it to the service using the contact information in this profile.
Complete a referral letter and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM MCH AMH PSYCHOLOGY in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM MCH AMH PSYCHOLOGY in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Inpatients are seen during inpatient stay. Outpatients are seen within 3-6 months.
Inpatients are seen during inpatient stay. Outpatients are seen within 3-6 months.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 90 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-2792
FAX
780-735-2549
REFERRAL PHONE
780-735-2792
REFERRAL FAX
780-735-2549
REFERRAL FORM
A physician referral letter is acceptable.
A physician referral letter is acceptable.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Behavioral assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Cognitive testing and assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Personality assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Clients are asked to call the main number within 24 hours if unable to attend or to reschedule appointment. Three "no shows"/missed appointments will result in the referral being closed. The referring physician will be notified, and a new referral will be required.
Clients are asked to call the main number within 24 hours if unable to attend or to reschedule appointment. Three "no shows"/missed appointments will result in the referral being closed. The referring physician will be notified, and a new referral will be required.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Room 201
16930 87 Avenue
Edmonton Alberta
T5R 4H5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Misericordia Community Hospital is located in NW Edmonton on 87 Ave between 165 St NW and 170St NW. Located in Room 201 (2nd floor), Misericordia Community Hospital - Mother Rosalie Health Services Centre, 16930 - 87 Avenue, Edmonton. Psychology Services shares the reception and waiting area with Outpatient Mental Health.  

Edmonton Transit Public Transportation is available on 87 Ave
Misericordia Community Hospital is located in NW Edmonton on 87 Ave between 165 St NW and 170St NW. Located in Room 201 (2nd floor), Misericordia Community Hospital - Mother Rosalie Health Services Centre, 16930 - 87 Avenue, Edmonton. Psychology Services shares the reception and waiting area with Outpatient Mental Health.  

Edmonton Transit Public Transportation is available on 87 Ave
 
PHONE
780-735-2792
 
PARKING INSTRUCTIONS
Paid public parking is available. Accessible parking is available on the south side of the Mother Rosalie Building and main hospital parking.
Paid public parking is available. Accessible parking is available on the south side of the Mother Rosalie Building and main hospital parking.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
In-person appointments are PREFERRED; however, virtual appointments are available.
In-person appointments are PREFERRED; however, virtual appointments are available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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