Back to search results
This healthcare service has 1 current healthcare service locations.
Email Profile Link
Emergency Information 
All Locations for Service ▼
Pelvic Floor Clinic   at
Chinook Regional Hospital
Specialty: Gynecology
Connect Care Department: LET CRH PELVIC HEALTH
Estimated time to routine appointment: Within 12 months
Alberta Health Services - South Zone
SERVICE DESCRIPTION
A multidisciplinary program that offers services for women with pelvic floor issues, including pelvic organ prolapse, incontinence, and bladder dysfunction. The clinic is focused on fitting women with pessaries and teaching them good bowel and bladder health.Services available include the following:
  • Conservative Management / Behavior Therapy: Following an initial assessment, conservative and behavioral therapies (exercise, diet, activities etc.) are discussed and commitment to behavior modification and lifestyle changes are encouraged
  • Education: New patients are encouraged to view 5 basic modules on pelvic floor issues
    on- line
  • Pessary Fitting: Registered Nurses assess and fit women for vaginal pessaries, devices that assist with prolapse and incontinence issues
  • Medical Intervention: When appropriate medications may be prescribed that reduce symptoms in women
  • Physiotherapist: The pelvic floor physiotherapist works 4 to 5 days a week in the clinic. She teaches a class about bladder health and then sees clients one on one. Her service is offered to those clients who do not have health care coverage or have used all their coverage for physiotherapy. It is not mandatory for clients to attend one of her classes before being assessed for a pessary.
We do not take clients who are looking for a surgical solution to their problem. Their family physician is asked to refer the client to a gynecologist for that concern.
A multidisciplinary program that offers services for women with pelvic floor issues, including pelvic organ prolapse, incontinence, and bladder dysfunction. The clinic is focused on fitting women with pessaries and teaching them good bowel and bladder health.Services available include the following:
  • Conservative Management / Behavior Therapy: Following an initial assessment, conservative and behavioral therapies (exercise, diet, activities etc.) are discussed and commitment to behavior modification and lifestyle changes are encouraged
  • Education: New patients are encouraged to view 5 basic modules on pelvic floor issues
    on- line
  • Pessary Fitting: Registered Nurses assess and fit women for vaginal pessaries, devices that assist with prolapse and incontinence issues
  • Medical Intervention: When appropriate medications may be prescribed that reduce symptoms in women
  • Physiotherapist: The pelvic floor physiotherapist works 4 to 5 days a week in the clinic. She teaches a class about bladder health and then sees clients one on one. Her service is offered to those clients who do not have health care coverage or have used all their coverage for physiotherapy. It is not mandatory for clients to attend one of her classes before being assessed for a pessary.
We do not take clients who are looking for a surgical solution to their problem. Their family physician is asked to refer the client to a gynecologist for that concern.
ELIGIBILITY REQUIREMENTS
Wheelchair accessible, but patient must be able to transfer themselves to the exam table, or bring a companion to the appointment.
Wheelchair accessible, but patient must be able to transfer themselves to the exam table, or bring a companion to the appointment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.
Patients must complete a Bowel and Bladder Diary and a Pelvic Floor History; both must be submitted with the referral form in order for the referral to be accepted.
If urgent please mark referral as so or call the clinic referral desk to discuss.
Complete the referral form and fax it to the service using the contact information in this profile.
Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.
Patients must complete a Bowel and Bladder Diary and a Pelvic Floor History; both must be submitted with the referral form in order for the referral to be accepted.
If urgent please mark referral as so or call the clinic referral desk to discuss.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type LET CRH PELVIC HEALTH in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type LET CRH PELVIC HEALTH in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
We also offer pelvic floor physiotherapy for those clients whose health care insurance does not cover the cost of that treatment. It is recommended that all clients who attend this clinic initially attend the pelvic floor education class that is offered weekly.
We also offer pelvic floor physiotherapy for those clients whose health care insurance does not cover the cost of that treatment. It is recommended that all clients who attend this clinic initially attend the pelvic floor education class that is offered weekly.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 365 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-388-6324
FAX
403-388-6647
REFERRAL PHONE
403-388-6324
REFERRAL FAX
403-388-6647
REFERRAL FORM
Please contact the clinic directly to obtain the current referral form.
Please contact the clinic directly to obtain the current referral form.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Complete uterovaginal prolapse
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Complete prolapse of vagina (procidentia), causing obstruction of urethra and inability to void.
+-
Fitting of pessary
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Pessary fitting including care.
+-
Overactive bladder
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Including bladder dysfunction.
+-
Pessary care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Pessary fitting including care.
+-
Problem with vaginal pessary
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Sudden bleeding or infection of vaginal tissues as a result of a "forgotten" or impacted pessary.
+-
Prolapse of female genital organs
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Severe prolapse of vagina extending 2cm or more beyond introitus.
+-
Urethral diverticulum
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
Including urinary and anal fistulas, and anal sphincter injury.
+-
Urinary incontinence
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous treatments (including medications or surgical interventions as applicable for these issues)
 
As applicable
All types (stress, urge, mixed, overflow).
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients who fail to attend three appointments without notifying the clinic may require a new referral.
Patients who fail to attend three appointments without notifying the clinic may require a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed 12:00 PM - 1:00 PM for lunch.
   
 
ADDRESS
Located in the Breast and Cervical Health Program, 2G303
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Chinook Regional Hospital is wheelchair accessible.
The Chinook Regional Hospital is wheelchair accessible.
 
PHONE
403-388-6324
 
PARKING INSTRUCTIONS
There is parking available on site and the surrounding area.
There is parking available on site and the surrounding area.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V6.6