Pediatric Community Rehabilitation   at
East Calgary Health Centre

Alberta Health Services - Calgary Zone



Estimated time to routine appointment: Within 1 month
SERVICE DESCRIPTION
Pediatric Rehabilitation services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. Focus is on the early years and early intervention to prevent health complications and improve long term health and wellbeing.
Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services are provided by phone, zoom and some in person sessions as determined by your therapist. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions.
Occupational Therapy 0- 18 years services children and their families with self - care; motor development and eating, feeding and swallowing.
  • motor development
  • self - care
  • participation in activities typical for their development
  • eating, feeding and swallowing
  • modifying the environment
  • assistive technology
  • mobility and positioning equipment
Physiotherapy 0-18 years services children and their families with development and movement.
  • motor development
  • movement and function
  • torticollis
  • mobility and positioning equipment
Speech Language Pathology 0-18 years services children and their families with communication and eating, feeding, and swallowing.
  • communication
  • pronouncing speech sounds
  • understanding and listening to spoken language (0-5 years only)
  • using words to communicate thoughts and ideas (0-5 years only)
  • speaking smoothly and easily (stuttering)
  • eating, feeding and swallowing
  • using gestures, pictures, communication boards to communicate (augmentative & alternative communication, AAC)
We work closely with our pediatric rehabilitation partners to ensure referrals go to the right place and services are offered within the most appropriate program.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ROUTINE REFERRAL PROCESS
Parent or Legal Guardian can self refer by calling the intake line at 403-210-2070
Parent or Legal Guardian can self refer by calling the intake line at 403-210-2070
ELIGIBILITY REQUIREMENTS
Eligibility includes:
0-5 years: a broad range of developmental services are offered.
6-18 years: services are available when a child/youth has a significant change in their condition, or due to an injury, medical intervention, surgery or illness.        Children and youth may not be eligible for some services if they are receiving supports through Alberta Education or Family Support for Children (FSCD).     

Eligibility includes:
0-5 years: a broad range of developmental services are offered.
6-18 years: services are available when a child/youth has a significant change in their condition, or due to an injury, medical intervention, surgery or illness.        Children and youth may not be eligible for some services if they are receiving supports through Alberta Education or Family Support for Children (FSCD).     

REFERRAL FORM
Please call 403-910-2070 to book an appointment or fax referal form

Referral Form
Please call 403-910-2070 to book an appointment or fax referal form

Referral Form
REFERRAL FAX
403-355-4852
PHONE
403-910-2070
FAX
403-355-4852
REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Occupational therapy
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

Guardianship documents
| Within 1 month
Common reasons for referral:
  • Taking care of self, completing daily activities or routines eg dressing, feeding, toileting, doing chores, bedtime routines
  • Using hands eg playing with toys, self-care activities
  • Feeding eg routines, texture progression, food refusals, gagging
  • Participation in activities typical for development level eg play

Physiotherapy
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

Guardianship documents
| Within 1 month
Common reasons for referral:
  • Movement eg sitting, crawling, walking, coordination, balance
  • Physical eg torticollis, head shape, muscle or joint tightness
  • Motor development

Speech and language therapy
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

Guardianship documents
| Within 1 month
Common reasons for referral:
  • Communication eg understanding directions, using words, babbling, interacting with others
  • Pronouncing speech sounds
  • Understanding and listening to spoken language
  • Using words to communicate thoughts and ideas in all settings
  • Speaking smoothly and easily
  • Eating, feeding and swallowing 
  • Using gestures, pictures, communication boards or speech devices to communicate 
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
Communication of referral receipt to referral
source will occur within 7 calendar days.
 
Communication of appointment details or wait list status to patient and referral
source will occur within 7 calendar days.
 
Communication of initial appointment outcomes to referral
source will occur within 7 calendar days.
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.

A client that No Shows for 2 appointments will be discharged.

A “No Show” is defined as a client who does not attend an appointment, more than 15 minutes late for the appointment and does not call 24 hours to provide notice that they will not be attending.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.

A client that No Shows for 2 appointments will be discharged.

A “No Show” is defined as a client who does not attend an appointment, more than 15 minutes late for the appointment and does not call 24 hours to provide notice that they will not be attending.
DIRECTIONS
44 St SE and 8 Ave SE
44 St SE and 8 Ave SE
PARKING INSTRUCTIONS
Street parking is available.
Street parking is available.
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
ADDRESS
3rd Floor
4715 8 Avenue SE
Calgary Alberta
T2A 3N4
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm


Description:
Closed for lunch 12:00 PM - 1:00 PM
   
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

V4.13