Speech and Language Services   at
Grande Prairie Virene Building
Estimated time to routine appointment: Within 6 months
Alberta Health Services - North Zone
SERVICE DESCRIPTION
Speech-Language Pathologists help people of all ages and their families with communication, eating, feeding, and swallowing difficulties, so they can participate in activities that are important to them. Services are for people with developmental and / or medical conditions.Services are for people who need help and may include:
  • pronouncing speech sounds
  • understanding and using spoken language
  • using gestures, pictures, communication boards or speech devices to communicate
  • rehabilitating reading and writing after an illness or injury
  • speaking smoothly and easily (fluency, stuttering)
  • improving voice quality
  • eating, feeding and swallowing
  • consultation, follow-up and referral to other community services
Speech-Language Pathologists help people of all ages and their families with communication, eating, feeding, and swallowing difficulties, so they can participate in activities that are important to them. Services are for people with developmental and / or medical conditions.Services are for people who need help and may include:
  • pronouncing speech sounds
  • understanding and using spoken language
  • using gestures, pictures, communication boards or speech devices to communicate
  • rehabilitating reading and writing after an illness or injury
  • speaking smoothly and easily (fluency, stuttering)
  • improving voice quality
  • eating, feeding and swallowing
  • consultation, follow-up and referral to other community services
ROUTINE REFERRAL PROCESS
PEDIATRIC OUTPATIENT SPEECH-LANGUAGE PATHOLOGY SERVICES (0-18 years):
  • Please contact site by phone to confirm what outpatient SLP services are available PRIOR to referring.
  • Clients, parents, caregivers, physicians, public health, homecare, and rehabilitation staff may refer by phoning 780-513-8126 or emailing GPPedsSpeechReferral@ahs.ca
HOMECARE SPEECH-LANGUAGE PATHOLOGY:
  • Homecare SLP Referrals are completed through North Zone and Area Continuing Care Access
ADULT OUTPATIENT SPEECH-LANGUAGE PATHOLOGY SERVICES (18+):
PEDIATRIC OUTPATIENT SPEECH-LANGUAGE PATHOLOGY SERVICES (0-18 years):
  • Please contact site by phone to confirm what outpatient SLP services are available PRIOR to referring.
  • Clients, parents, caregivers, physicians, public health, homecare, and rehabilitation staff may refer by phoning 780-513-8126 or emailing GPPedsSpeechReferral@ahs.ca
HOMECARE SPEECH-LANGUAGE PATHOLOGY:
  • Homecare SLP Referrals are completed through North Zone and Area Continuing Care Access
ADULT OUTPATIENT SPEECH-LANGUAGE PATHOLOGY SERVICES (18+):
URGENT REFERRAL PROCESS
Follow Routine Referral Processes and indicate that the referral should be considered as urgent.
Follow Routine Referral Processes and indicate that the referral should be considered as urgent.
EMERGENCY REFERRAL PROCESS
  • Patients with potentially life-threatening conditions should immediately phone 9-1-1.  
  • Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury.
  • Patients with potentially life-threatening conditions should immediately phone 9-1-1.  
  • Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury.
ELIGIBILITY REQUIREMENTS
  • Assessment, treatment, programs, and education is offered for children and adults who have, or are at risk of developing, communication delays or disorders.
  • Assessment and treatment of eating, feeding and swallowing problems are offered for children and adults.
  • Assessment, treatment, programs, and education is offered for children and adults who have, or are at risk of developing, communication delays or disorders.
  • Assessment and treatment of eating, feeding and swallowing problems are offered for children and adults.
ADDITIONAL SERVICE DETAILS
Services are provided in person or virtually.
Services are provided in person or virtually.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
780-513-8126
FAX
780-539-1060
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Referral to speech and language therapist
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Referral to speech and language therapy service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
   
 
ADDRESS
10121 97 Avenue
Grande Prairie Alberta
T8V 0N5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
0n 97th Avenue beteeen 101st Street and 102nd Street. Located in the Virene Building on the main floor. The entrance is located on the west side of the building.
0n 97th Avenue beteeen 101st Street and 102nd Street. Located in the Virene Building on the main floor. The entrance is located on the west side of the building.
 
PHONE
780-513-8126
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
Parking is provided outside the main entrance to the facility.
Parking is provided outside the main entrance to the facility.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0