Rehabilitation Oncology - Physiotherapy   at
Jack Ady Cancer Centre
Specialty: Rehabilitation
Connect Care Department: LET JACC REHAB ONC
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
Rehabilitation works to help patients restore or adapt to cognitive, functional and physical changes directly caused by cancer and/or cancer treatments.Rehabilitation has many benefits, it can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.

The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Jack Ady Cancer Centre in Lethbridge: Physiotherapy
Assessment and treatments are offered in in-person, group settings and virtually (through phone and online platforms like Zoom and Telehealth).

Your doctor will get a written report after your assessment.

For more information, please visit:

Cancer Care Alberta: Rehabilitation Oncology
Rehabilitation works to help patients restore or adapt to cognitive, functional and physical changes directly caused by cancer and/or cancer treatments.Rehabilitation has many benefits, it can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.

The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Jack Ady Cancer Centre in Lethbridge: Physiotherapy
Assessment and treatments are offered in in-person, group settings and virtually (through phone and online platforms like Zoom and Telehealth).

Your doctor will get a written report after your assessment.

For more information, please visit:

Cancer Care Alberta: Rehabilitation Oncology
ELIGIBILITY REQUIREMENTS
  • Ages: 17 years old and over
  • Client requires specialty outpatient oncology rehabilitation for a diagnosis, impairment and/ or functional limitation related to their cancer or cancer treatment
  • Client has goals that are appropriate for an outpatient, community-based rehabilitation program
  • Client is motivated to participate in an active rehabilitation program
  • Client has access to appropriate transportation to and from appointments
Exclusion Criteria:
  • Non-cancer-related functional impairments and functional limitations
  • Non-cancer-related lymphedema and primary lymphedema: Refer to Calgary Ambulatory Lymphedema Service (CALS) at Sheldon M. Chumir Health Centre (phone 403-955-6052, fax 403-476-8794)
  • Ages: 17 years old and over
  • Client requires specialty outpatient oncology rehabilitation for a diagnosis, impairment and/ or functional limitation related to their cancer or cancer treatment
  • Client has goals that are appropriate for an outpatient, community-based rehabilitation program
  • Client is motivated to participate in an active rehabilitation program
  • Client has access to appropriate transportation to and from appointments
Exclusion Criteria:
  • Non-cancer-related functional impairments and functional limitations
  • Non-cancer-related lymphedema and primary lymphedema: Refer to Calgary Ambulatory Lymphedema Service (CALS) at Sheldon M. Chumir Health Centre (phone 403-955-6052, fax 403-476-8794)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
If you're using Connect Care: Follow the Psychosocial and Rehabilitation Oncology Tip Sheet
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type LET JACC REHAB ONC in the “To Department” section and complete order.
If you're using Connect Care: Follow the Psychosocial and Rehabilitation Oncology Tip Sheet
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type LET JACC REHAB ONC in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Rehabilitation Oncology Pamphlet
The following routine referrals are typically seen within 2-3 weeks:
  • Chemotherapy Induced Peripheral Neuropathy (CIPN) with pain and affecting activities of daily living
  • Cording
  • Axillary web syndrome
  • Decreased range of motion
  • Falls risk and balance issues
  • Neurological conditions (e.g. brain tumours)
  • Pain (including radiculopathy, scar pain)
  • Post-operative Head and Neck surgery
  • Non-acute trismus/ lockjaw
  • Lymphedema
  • Muscle weakness and general deconditioning
  • Radiation fibrosis
  • Fatigue
The following referrals are considered urgent and are typically seen within 1 week by Physiotherapy:
  • Palliative clients requiring pain and symptom management
  • Lymphorrhea: Weeping lymphedema
  • Decreased range of motion (ROM) delaying the start of radiation
  • Patient’s safety is at risk (example: patient is at high risk for falling)
Rehabilitation Oncology Pamphlet
The following routine referrals are typically seen within 2-3 weeks:
  • Chemotherapy Induced Peripheral Neuropathy (CIPN) with pain and affecting activities of daily living
  • Cording
  • Axillary web syndrome
  • Decreased range of motion
  • Falls risk and balance issues
  • Neurological conditions (e.g. brain tumours)
  • Pain (including radiculopathy, scar pain)
  • Post-operative Head and Neck surgery
  • Non-acute trismus/ lockjaw
  • Lymphedema
  • Muscle weakness and general deconditioning
  • Radiation fibrosis
  • Fatigue
The following referrals are considered urgent and are typically seen within 1 week by Physiotherapy:
  • Palliative clients requiring pain and symptom management
  • Lymphorrhea: Weeping lymphedema
  • Decreased range of motion (ROM) delaying the start of radiation
  • Patient’s safety is at risk (example: patient is at high risk for falling)
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-388-6846
FAX
403-320-0508
REFERRAL PHONE
403-388-6846
REFERRAL FAX
403-320-0508
REFERRAL FORM
Referral Form

For the Jack Ady location, please fax referral to 403-320-0508
Referral Form

For the Jack Ady location, please fax referral to 403-320-0508
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cancer rehabilitation and readaption
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available
Rehabilitation issues related to cancer or cancer treatments such as:
  • Radiation fibrosis
  • Axillary webbing/cording
  • Loss of ROM, strength and function restrictions
  • Pain
  • Fatigue
  • General deconditioning
  • Trismus from head and neck cancers
  • Falls risks
  • Neuro-oncology conditions including brain tumors, chemotherapy induced peripheral neuropathy (CIPN)
  • Bone metastases

PT - Physiotherapy
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available

Pain and symptom management
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available

Physiotherapy
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available

Rehabilitation service
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available

Secondary lymphedema
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status
 
Current

Surgical history, including # and status of lymph nodes, post-op complications
 
Current

Treatment history, chemo and radiation
 
Within 3 months

Any pathology, relevant imaging reports
 
Within 3 months

Specific co-morbidity information to identify if relevant: *cellulitis history and treatments *any kidney dysfunction *diabetes *cognitive impairment *CHF *obesity (provide BMI) *osteoporosis *peripheral neuropathy *history of DVT
 
Current

Specific symptom information to identify if relevant: *history of swelling *pain *neurological symptoms *allergies, especially latex, any creams *axillary web syndrome *radiation or adhesive capsulitis *shortness of breath or orthopnea
 
Current

WBC and differentiation, hemoglobin and albumin levels
 
If available

Social history and supports (e.g. family, home care, home environment)
 
If available
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Lymphorrhea
14 Days
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer history, including type and staging, recurrence, metastases, present status.
 
Within 1 month
Weeping lymphedema
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please give us 48 hours’ notice of any appointment changes or cancellations.
Please phone 1 (888) 221-2113 to cancel or re-book your appointments.
For you, a missed appointment may cause a delay in treatment. For our clinic, a missed appointment with no notice prevents us from scheduling another patient who could benefit from treatment.
Please give us 48 hours’ notice of any appointment changes or cancellations.
Please phone 1 (888) 221-2113 to cancel or re-book your appointments.
For you, a missed appointment may cause a delay in treatment. For our clinic, a missed appointment with no notice prevents us from scheduling another patient who could benefit from treatment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Physiotherapy Clinic
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located on 19 Street South - use main entrance for outpatient clinics.
Located on 19 Street South - use main entrance for outpatient clinics.
 
PHONE
403-388-6846
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Public parking on the hospital site is GST exempt.
Pay by plate machines accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 20 Canadian coins per transaction, no pennies. Machines provide no change.
Pay-on-foot machines in the parkade accept Canadian coins, bills or credit card (Visa, Mastercard, American Express). Change provided.
Exit verifiers in the parkade accept credit card only.
Parking Office accepts payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Public parking on the hospital site is GST exempt.
Pay by plate machines accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 20 Canadian coins per transaction, no pennies. Machines provide no change.
Pay-on-foot machines in the parkade accept Canadian coins, bills or credit card (Visa, Mastercard, American Express). Change provided.
Exit verifiers in the parkade accept credit card only.
Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6