Back to search results
This healthcare service has 1 current healthcare service locations.
Email Profile Link
Emergency Information 
All Locations for Service ▼
Community Pediatrics Acute Consultation Program   at
Calgary Zone and Area
Specialty: Pediatrics
Connect Care Department: CGY ACH COMM PED ACUTE RFL
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Coordination of an acute follow-up appointment with a community pediatrician after a hospital discharge, emergency or urgent care visit with a target of one week.Coordination of a single appointment 5 - 7 days after a pediatric emergency, urgent care or inpatient discharge when the family’s usual physician is not available for a short notice, acute follow-up appointment.
Coordination of an acute follow-up appointment with a community pediatrician after a hospital discharge, emergency or urgent care visit with a target of one week.Coordination of a single appointment 5 - 7 days after a pediatric emergency, urgent care or inpatient discharge when the family’s usual physician is not available for a short notice, acute follow-up appointment.
ELIGIBILITY REQUIREMENTS
Acute medical referrals from emergency, urgent care centres or paediatric inpatient units ONLY for follow-up with a community paediatrician within 5 business days/1 calendar week. Conditions must be stable enough for a 5 - 7 day follow-up.

INCLUSION CRITERIA:
  • acute medical concern that does NOT require hospitalization or urgent sub-speciality care
  • sufficiently stable to wait up to 5 days for an appointment
EXCLUSION CRITERIA:
  • Children with an existing community physician that could provide acute follow-up within a week
  • Children for whom a sub-speciality clinic referral has already been made. Please do not double refer
  • Chronic medical, behavioural, developmental or psychiatric conditions
Acute medical referrals from emergency, urgent care centres or paediatric inpatient units ONLY for follow-up with a community paediatrician within 5 business days/1 calendar week. Conditions must be stable enough for a 5 - 7 day follow-up.

INCLUSION CRITERIA:
  • acute medical concern that does NOT require hospitalization or urgent sub-speciality care
  • sufficiently stable to wait up to 5 days for an appointment
EXCLUSION CRITERIA:
  • Children with an existing community physician that could provide acute follow-up within a week
  • Children for whom a sub-speciality clinic referral has already been made. Please do not double refer
  • Chronic medical, behavioural, developmental or psychiatric conditions
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Physicians can call the Alberta Children's Hospital switchboard at 403-955-7211 and ask to speak to the pediatric sub-specialist on call.
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Physicians can call the Alberta Children's Hospital switchboard at 403-955-7211 and ask to speak to the pediatric sub-specialist on call.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, enter CGY ACH COMM PED ACUTE RFL in the “To Department” section and complete order.
Urgent Referrals: Physicians can call the Alberta Children's Hospital switchboard at 403-955-7211 and ask to speak to the paediatric sub-specialist on call.
Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, enter CGY ACH COMM PED ACUTE RFL in the “To Department” section and complete order.
Urgent Referrals: Physicians can call the Alberta Children's Hospital switchboard at 403-955-7211 and ask to speak to the paediatric sub-specialist on call.
ADDITIONAL SERVICE DETAILS
There are no scheduled patient appointments nights, weekends or holidays.

Parents/Guardians should be made aware that they will have limited choice of appointment location(s) to meet the required appointment timeline of one week.

Please note that in July, August and December when appointment spots in community may be limited, we may occasionally exceed our appointment target of one week.
There are no scheduled patient appointments nights, weekends or holidays.

Parents/Guardians should be made aware that they will have limited choice of appointment location(s) to meet the required appointment timeline of one week.

Please note that in July, August and December when appointment spots in community may be limited, we may occasionally exceed our appointment target of one week.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-9137
FAX
403-476-8795
REFERRAL PHONE
403-943-9137
REFERRAL FAX
403-476-8795
REFERRAL FORM
PLEASE NOTE WE REQUIRE YOUR PRACID# TO SCHEDULE AN APPOINTMENT FOR YOUR REFERRAL WITH OUR PARTICIPATING COMMUNITY PEDIATRIANS. If this information is not included in your referral we will have to chase you for it and it will delay scheduling.  

If you are NOT in Connect care, send reason for referral, diagnosis or the emergency record please or use this Referral Form
PLEASE NOTE WE REQUIRE YOUR PRACID# TO SCHEDULE AN APPOINTMENT FOR YOUR REFERRAL WITH OUR PARTICIPATING COMMUNITY PEDIATRIANS. If this information is not included in your referral we will have to chase you for it and it will delay scheduling.  

If you are NOT in Connect care, send reason for referral, diagnosis or the emergency record please or use this Referral Form
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Follow-up in outpatient clinic
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Please indicate if patient does not no healthcare coverage
 
Current
Referrals from emergency, urgent care or hospital paediatric inpatient units ONLY for any acute medical concern that does not require hospitalization or urgent sub-specialty care for a single follow-up appointment with a community paediatrician within 2 - 5 days.
 
Sufficiently stable to wait up to 7 days for an appointment.
PLEASE NOTE WE REQUIRE YOUR PRACID# TO SCHEDULE AN APPOINTMENT FOR YOUR REFERRAL WITH OUR PARTICIPATING COMMUNITY PEDIATRIANS.
If this information is not included in your referral we will have to chase you for it and it will delay scheduling.  
Generally a referral is for a single appointment.
Patients will be called by the Clinic Coordinator the next business day after receipt of referral to schedule an appointment.
Parents/Guardians should be made aware that they will have limited choice of appointment location to meet the required appointment timeline of one week.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Because of the acute nature of the referral and the targets of one week for an appointment, missed appointments can not be re-scheduled and patients should return to the emergency department if they have any concerns.
Because of the acute nature of the referral and the targets of one week for an appointment, missed appointments can not be re-scheduled and patients should return to the emergency department if they have any concerns.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Not available for evening, weekend or holiday appointments. Patients should also be prepared to travel anywhere in Calgary for an acute consultation appointment.
   
 
ADDRESS

Calgary
Alberta
T2P 2M5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Location and parking details will be provided when we schedule your appointment.
Location and parking details will be provided when we schedule your appointment.
 
PHONE
403-943-9137
 
PARKING INSTRUCTIONS
Location and parking details will be provided when we schedule your appointment.
Location and parking details will be provided when we schedule your appointment.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Location and parking details will be provided when we schedule your appointment.
Location and parking details will be provided when we schedule your appointment.
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V6.6