Seating Clinic Services - Adult   at
Chinook Regional Hospital
Connect Care Specialty: Rehabilitation
Connect Care Department: LET CRH SEATING CL
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Provides assessment and treatment for clients with complex seating needs.Assesses clients for commercial seating components to provide comfort, safety and independence.

The Clinic offers:
  • commercial seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating
Custom seating systems available to certain locations only. Please call the site for more information.
Provides assessment and treatment for clients with complex seating needs.Assesses clients for commercial seating components to provide comfort, safety and independence.

The Clinic offers:
  • commercial seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating
Custom seating systems available to certain locations only. Please call the site for more information.
ROUTINE REFERRAL PROCESS
It is required that referrals be initiated by an Occupational Therapist or Physiotherapist with knowledge of seating. Please fax referral to Access Center (403-388-6096).
It is required that referrals be initiated by an Occupational Therapist or Physiotherapist with knowledge of seating. Please fax referral to Access Center (403-388-6096).
URGENT REFERRAL PROCESS
Please indicate on the completed referral form if and why this referral is considered priority.
Please indicate on the completed referral form if and why this referral is considered priority.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. If you are concerned that you are seriously ill or injured, go to the nearest Emergency Department. Patients with potentially life-threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. If you are concerned that you are seriously ill or injured, go to the nearest Emergency Department. Patients with potentially life-threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
Adults who require complex seating components on their wheelchair which cannot be addressed by a community therapist.
Adults who require complex seating components on their wheelchair which cannot be addressed by a community therapist.
ADDITIONAL SERVICE DETAILS
Initial assessments are completed on Thursdays by the multidisciplinary team (OT, PT, OTA and custom seating technincian).
Initial appointments occur at Chinook Regional Hospital Rehab Department.
Legal guardians are requested to attend the initial assessment.
Initial assessments are completed on Thursdays by the multidisciplinary team (OT, PT, OTA and custom seating technincian).
Initial appointments occur at Chinook Regional Hospital Rehab Department.
Legal guardians are requested to attend the initial assessment.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-388-6219
FAX
403-388-6096
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Assessment of seating needs
Past medical history
 
Current
Patient referral
 
With referral
Referral must be complete
+-
Posture
Past medical history
 
Current
Patient referral
 
With referral
Referral must be complete
+-
Provision of seating
Past medical history
 
Current
Patient referral
 
With referral
Referral must be complete
+-
Seating education
Past medical history
 
Current
Patient referral
 
Wtih referral
Referral must be complete
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Seating Clinic requires 72 hour’s notice for cancellation of any scheduled appointments. Lack of 72 hour’s notice will result in client being removed from the top of the list and placed at the bottom of the waitlist for services. If client cancels 2 appointments consecutively, client will be discharged from Seating Clinic caseload. If unable to contact client for engagement after 3 attempts, client will be discharged from caseload and referring source advised. A new referral form must be completed in full and submitted for any client wishing to access Seating Clinic services after being discharged for any reason. This policy is in place to sustain efficient services and timely access for all clients.
Seating Clinic requires 72 hour’s notice for cancellation of any scheduled appointments. Lack of 72 hour’s notice will result in client being removed from the top of the list and placed at the bottom of the waitlist for services. If client cancels 2 appointments consecutively, client will be discharged from Seating Clinic caseload. If unable to contact client for engagement after 3 attempts, client will be discharged from caseload and referring source advised. A new referral form must be completed in full and submitted for any client wishing to access Seating Clinic services after being discharged for any reason. This policy is in place to sustain efficient services and timely access for all clients.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:15 pm
Tuesday: 8:30 am - 4:15 pm
Wednesday:
Thursday: 8:30 am - 4:15 pm
Friday:
   
 
ADDRESS
Rehabilitation Department, 2L004B
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Seating Clinic operates out of the Rehabilitation Department at Chinook Regional Hospital. You will enter the hospital through the north main doors and take your first right, then proceed all the way to the end of the hallway where you will find the Rehab Department.
The Seating Clinic operates out of the Rehabilitation Department at Chinook Regional Hospital. You will enter the hospital through the north main doors and take your first right, then proceed all the way to the end of the hallway where you will find the Rehab Department.
 
PHONE
403-388-6219
 
PARKING INSTRUCTIONS
Pay parking is available in the parkade, or free 90 minute parking is available around the perimeter of the hospital.
Pay parking is available in the parkade, or free 90 minute parking is available around the perimeter of the hospital.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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