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Eating Disorder Program   at
Calgary Zone and Area
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This service offers treatment for people diagnosed with eating disorders such as anorexia nervosa, bulimia nervosa, and other specified feeding or eating disorders.The Eating Disorder Program (CEDP) provides specialized services to meet the needs of Albertans of all ages with a diagnosis of anorexia nervosa, bulimia nervosa, and other specified feeding or eating disorders.
Services include:
  • assessment
  • outpatient treatment
  • day treatment program
  • inpatient services
  • consultations and referrals to doctors, therapists, and community groups
  • information sessions for family and friends of patients
  • educational workshops for healthcare professionals and students
Although the program is located across 3 sites, accessing services and appropriate level of care is determined after the initial multi-disciplinary assessment is completed.
This service offers treatment for people diagnosed with eating disorders such as anorexia nervosa, bulimia nervosa, and other specified feeding or eating disorders.The Eating Disorder Program (CEDP) provides specialized services to meet the needs of Albertans of all ages with a diagnosis of anorexia nervosa, bulimia nervosa, and other specified feeding or eating disorders.
Services include:
  • assessment
  • outpatient treatment
  • day treatment program
  • inpatient services
  • consultations and referrals to doctors, therapists, and community groups
  • information sessions for family and friends of patients
  • educational workshops for healthcare professionals and students
Although the program is located across 3 sites, accessing services and appropriate level of care is determined after the initial multi-disciplinary assessment is completed.
ROUTINE REFERRAL PROCESS
To all Referring Physicians:
A doctor's referral is required to access the CEDP. The referral process includes:
  1. Completed referral form (fax to 403-955-3066) Please complete the referral form in its entirety as outlined otherwise it will not be accepted as complete. It is also very helpful for us to have historical weight/growth data on your patient.

  2. Client/family call to Access Mental Health to complete a psychosocial screen 403-943-1500. Please tell your patients to allow approx 45 minutes to complete this screen.

  3. Completed lab work. If this referral is accepted, you will receive a lab requisition form outlining the required investigations for completion prior to the patient accessing care. Form provided with Access Mental Health disposition letter.
  4. Attendance to a mandatory 1 hour Orientation session
    While waiting for an assessment, patients are required to follow-up with their family physician as needed.
It is our expectation that the referring Physician remain involved throughout the treatment process as the Eating Disorder Program is a specialized resource that works in collaboration with the referring physician.
An estimated wait time will be provided at the time of referral.
We are only able to process complete referrals. This includes all lab work.
To all Referring Physicians:
A doctor's referral is required to access the CEDP. The referral process includes:
  1. Completed referral form (fax to 403-955-3066) Please complete the referral form in its entirety as outlined otherwise it will not be accepted as complete. It is also very helpful for us to have historical weight/growth data on your patient.

  2. Client/family call to Access Mental Health to complete a psychosocial screen 403-943-1500. Please tell your patients to allow approx 45 minutes to complete this screen.

  3. Completed lab work. If this referral is accepted, you will receive a lab requisition form outlining the required investigations for completion prior to the patient accessing care. Form provided with Access Mental Health disposition letter.
  4. Attendance to a mandatory 1 hour Orientation session
    While waiting for an assessment, patients are required to follow-up with their family physician as needed.
It is our expectation that the referring Physician remain involved throughout the treatment process as the Eating Disorder Program is a specialized resource that works in collaboration with the referring physician.
An estimated wait time will be provided at the time of referral.
We are only able to process complete referrals. This includes all lab work.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
Diagnosis of anorexia nervosa, bulimia nervosa, or other specified feeding or eating disorders. Treatment plans will not endorse or support goals for weight loss.

We do not currently accept referrals for Binge Eating Disorder.

Clients and/or families must be willing to attend group and/or family therapy (e.g., groups run weekly for 8-12 weeks).
This includes travel to Calgary for those living out of town.
Diagnosis of anorexia nervosa, bulimia nervosa, or other specified feeding or eating disorders. Treatment plans will not endorse or support goals for weight loss.

We do not currently accept referrals for Binge Eating Disorder.

Clients and/or families must be willing to attend group and/or family therapy (e.g., groups run weekly for 8-12 weeks).
This includes travel to Calgary for those living out of town.
ADDITIONAL SERVICE DETAILS
Program is located at 3 sites in the Calgary zone: Alberta Children's Hospital (ACH), Richmond Road Diagnostic & Treatment Centre (RRDTC), and Foothills Medical Centre (FMC).

Each patient will work with members of the multidiciplinary team as appropriate: therapists, dietitians, doctors, nurses, psychiatrists, pediatriciants and an occupational therapist.

Some treatment components have business hours outside of regular hours of operation.

Medical care for the patient will remain under the jurisdiction of the community physician prior to being assessed by the Calgary Eating Disorder Program Medical Team.
Program is located at 3 sites in the Calgary zone: Alberta Children's Hospital (ACH), Richmond Road Diagnostic & Treatment Centre (RRDTC), and Foothills Medical Centre (FMC).

Each patient will work with members of the multidiciplinary team as appropriate: therapists, dietitians, doctors, nurses, psychiatrists, pediatriciants and an occupational therapist.

Some treatment components have business hours outside of regular hours of operation.

Medical care for the patient will remain under the jurisdiction of the community physician prior to being assessed by the Calgary Eating Disorder Program Medical Team.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
 
PHONE
403-955-7700
FAX
403-955-3066
REFERRAL PHONE
403-955-7700
REFERRAL FAX
403-955-3066
REFERRAL FORM
Eating Disorder Program Physician Referral
Dear Physician:
Please use the above link to our physician referral form. In an effort to provide faster access to services for clients of all ages, Access Mental Health will be speaking with clients and families to complete a psychosocial screening over the telephone in order to ensure they are a fit for the Calgary Eating Disorder Program. ***Please have clients/families contact Access Mental Health to initiate this telephone interview. It will take approximately 30 minutes.
If this referral is accepted, you will receive a lab requisition form outlining the required tests for completion prior to the patient accessing care (note all required labs are pre-selected for male and female clients).
Please fax all completed referrals, growth data (height, weight, and growth chart information) and laboratory results directly to the Calgary Eating Disorder Program at 403-955-3066All lab tests, including the ECG, need to be current, therefore we require that lab results are completed within 4 weeks of the time of referral.
The Calgary Eating Disorder Program receives a large number of referrals and the lab work helps to prioritize the patients that are medically tenuous. Hence it is vital that ALL requested information be provided in order for us to effectively triage clients and see them in a timely manner.
***Please ensure that ALL the required medical info, weight history and lab tests are delivered within 10 business days of the screening and note that incomplete referrals will not be processed. 
It is our expectation that the referring physician remain involved throughout the treatment process as the Calgary Eating Disorder Program is a specialized resource that works in collaboration with the referring physician.
Thank you,
Calgary Eating Disorder Program
Eating Disorder Program Physician Referral
Dear Physician:
Please use the above link to our physician referral form. In an effort to provide faster access to services for clients of all ages, Access Mental Health will be speaking with clients and families to complete a psychosocial screening over the telephone in order to ensure they are a fit for the Calgary Eating Disorder Program. ***Please have clients/families contact Access Mental Health to initiate this telephone interview. It will take approximately 30 minutes.
If this referral is accepted, you will receive a lab requisition form outlining the required tests for completion prior to the patient accessing care (note all required labs are pre-selected for male and female clients).
Please fax all completed referrals, growth data (height, weight, and growth chart information) and laboratory results directly to the Calgary Eating Disorder Program at 403-955-3066All lab tests, including the ECG, need to be current, therefore we require that lab results are completed within 4 weeks of the time of referral.
The Calgary Eating Disorder Program receives a large number of referrals and the lab work helps to prioritize the patients that are medically tenuous. Hence it is vital that ALL requested information be provided in order for us to effectively triage clients and see them in a timely manner.
***Please ensure that ALL the required medical info, weight history and lab tests are delivered within 10 business days of the screening and note that incomplete referrals will not be processed. 
It is our expectation that the referring physician remain involved throughout the treatment process as the Calgary Eating Disorder Program is a specialized resource that works in collaboration with the referring physician.
Thank you,
Calgary Eating Disorder Program
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Anorexia nervosa
Height and weight
 
Within 1 month

Blood pressure
 
Within 1 month

Body mass index
 
Within 1 month

Pulse
 
Within 1 month

Please provide historical weight or growth curves
 
Greater than 12 months

Bulimia nervosa
Height and weight
 
Within 1 month

Blood pressure
 
Within 1 month

Body mass index
 
Within 1 month

Pulse
 
Within 1 month

Please provide historical weight or growth curves
 
Greater than 12 months

Eating disorder
Height and weight
 
Within 1 month

Blood pressure
 
Within 1 month

Body mass index
 
Within 1 month

Pulse
 
Within 1 month

Please provide historical weight or growth curves
 
Greater than 12 months
Other specified feeding or eating disorders.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.

Repeated failure to attend scheduled appointments will result in the file being closed.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.

Repeated failure to attend scheduled appointments will result in the file being closed.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
Description:
Some treatment components have business hours outside of regular hours of operation.
   
 
ADDRESS
Program at the Alberta Children's Hospital, Richmond Road Diagnostic & Treatment Centre, and Foothills Medical Centre.

Calgary Alberta
T2P 2M5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
  1. Foothills Medical Centre: Located at the intersection of 16 Avenue NW and 29 Street NW.
    Transit: Public transportation is available to this facility.  

  2. Richmond Road Diagnostic & Treatment Centre: Located at the intersection of 17 Avenue SW and Richmond Road SW just off Crowchild Trail SW.

  3. Alberta Children's Hospital: Located on the corner of 24 Avenue NW and West Campus Drive NW
  1. Foothills Medical Centre: Located at the intersection of 16 Avenue NW and 29 Street NW.
    Transit: Public transportation is available to this facility.  

  2. Richmond Road Diagnostic & Treatment Centre: Located at the intersection of 17 Avenue SW and Richmond Road SW just off Crowchild Trail SW.

  3. Alberta Children's Hospital: Located on the corner of 24 Avenue NW and West Campus Drive NW
 
PHONE
403-955-7700
 
PARKING INSTRUCTIONS
Parking payment due in advance. Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances.

Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Parking payment due in advance. Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances.

Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0