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Palliative Care Team   at
South Zone and Area
Service Location Excluded from the Public Search
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Supports individuals and their families during the dying process and at the end of life. Service is offered in a person's home, in hospitals, and in other care centres.Palliative Care values life and accepts death as a normal process. It does not hasten or slow death. Our team offers support to improve the person's quality of life.

This program includes the person with the disease and the person's family. It focuses on symptom relief as well as emotional and spiritual needs, being mindful of unique cultural practices.

The Palliative Care team helps individuals and their families when there is no known cure for an illness that threatens life. Services include:
  • assessing and dealing with pain and symptoms
  • planning and teaching around the end of life
  • inpatient care on the Palliative Care Unit
Supports individuals and their families during the dying process and at the end of life. Service is offered in a person's home, in hospitals, and in other care centres.Palliative Care values life and accepts death as a normal process. It does not hasten or slow death. Our team offers support to improve the person's quality of life.

This program includes the person with the disease and the person's family. It focuses on symptom relief as well as emotional and spiritual needs, being mindful of unique cultural practices.

The Palliative Care team helps individuals and their families when there is no known cure for an illness that threatens life. Services include:
  • assessing and dealing with pain and symptoms
  • planning and teaching around the end of life
  • inpatient care on the Palliative Care Unit
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
URGENT REFERRAL PROCESS
EMERGENCY REFERRAL PROCESS
ADDITIONAL SERVICE DETAILS
  • Directing all people pregnant with multiples to a dietitian for individualized care as early as possible in pregnancy is a key recommendation in the Nutrition Guideline Pregnancy: Multiples.
  • Evidence indicates that clients pregnant with multiples who received nutrition counselling from a dietitian had improvements in maternal and fetal outcomes compared to those who did not receive this intervention. Outcomes included a lower proportion of low birth weight infants, higher maternal weight gains, and a reduction in preeclampsia.
  • Maximizing weight gain from conception to 20 weeks and from 20-28 weeks also has the strongest association with optimal multiple infant birth weights and lowest risk of preterm birth.  
  • Directing all people pregnant with multiples to a dietitian for individualized care as early as possible in pregnancy is a key recommendation in the Nutrition Guideline Pregnancy: Multiples.
  • Evidence indicates that clients pregnant with multiples who received nutrition counselling from a dietitian had improvements in maternal and fetal outcomes compared to those who did not receive this intervention. Outcomes included a lower proportion of low birth weight infants, higher maternal weight gains, and a reduction in preeclampsia.
  • Maximizing weight gain from conception to 20 weeks and from 20-28 weeks also has the strongest association with optimal multiple infant birth weights and lowest risk of preterm birth.  
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Appointment outcome to referral source within 14 days.
 
FAX
1-403-529-8027
TOLL FREE PHONE
1-866-388-6380
REFERRAL FORM
LINKED SPECIALISTS
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS

T1K 6T5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.

For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. There is access to the Emergency Department entrance off of Seton Boulevard.

Transit:
Current bus service to South Health Campus (SHC) include:
- Route 468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at the west stop on Seton Boulevard to the north of the campus.
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.

For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. There is access to the Emergency Department entrance off of Seton Boulevard.

Transit:
Current bus service to South Health Campus (SHC) include:
- Route 468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at the west stop on Seton Boulevard to the north of the campus.
 
PHONE
TOLL FREE PHONE
1-866-388-6380
 
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available by telephone or Zoom
Virtual appointments are available by telephone or Zoom
 
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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