Calgary Brain Injury Program   at
Foothills Medical Centre

Alberta Health Services - Calgary Zone



Estimated time to routine appointment: Not Available
SERVICE DESCRIPTION
This office offers central triage for health care providers, patients and their families to access programs and services across the Calgary Zone. This service is for adults who have experienced an acquired brain injury.
The program offers the following for patients and their families:
  • central triage for Alberta Health Services funded brain injury rehabilitation programs and services
  • education and updated information about resources for brain injury
This program also provides information, education, and resources to healthcare providers working across the continuum of care from acute to community rehabilitation.
For more information, visit the Calgary Brain Injury Program website.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ROUTINE REFERRAL PROCESS
Please conplete a referral using the Calgary Brain Injury Program (CBIP) referral form. 
Date of injury, mechanism of injury, diagnosis, and contact information must accompany the referral in order to prevent processing delays.

Please conplete a referral using the Calgary Brain Injury Program (CBIP) referral form. 
Date of injury, mechanism of injury, diagnosis, and contact information must accompany the referral in order to prevent processing delays.

ELIGIBILITY REQUIREMENTS
Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.
Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.
REFERRAL FORM
Calgary Brain Injury Program (CBIP) referral form
Calgary Brain Injury Program (CBIP) referral form
REFERRAL PHONE
403-944-8571
REFERRAL FAX
403-944-8578
PHONE
403-944-8571
FAX
403-944-8578
REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Brain Injury rehabilitation
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

Relevant co-morbidity: *previous brain injury *history of substance or alcohol abuse *mental health diagnosis *seizures
| Current or Previous (relevant)
ADDITIONAL SERVICE DETAILS
The Calgary Brain Injury Program (CBIP) manages central triage for the following Calgary Zone brain injury community-based rehabilitation programs:
  • Brain Injury Rehabilitation Clinic (for moderate and severe injuries)
  • Community Accessible Rehabilitation (CAR) Program
  • AHS contracted brain injury services

For more information, please refer to the specific Alberta Referral Directory profiles for each of these programs.

Individuals who have had a concussion are not assessed at this program, referrals for patients with concussions will be declined. Guidelines for concussion can be found on the Ontario Neurotrauma Foundation Website. Please click here for more information on concussion resources.
Please review the following recommendations, as some reasons for referral should be seen by other providers. We have listed some information to assist you with determining the most appropriate provider for your patient, based on the primary reason for referral;
  • Dizziness - please refer your patient to a community vestibular therapist.  This information can be found here.
  • Headache/Migraines - If headache management is the primary concern, in the absence of other pain then please consider a referral to Neurology Central Access and Triage (NCAT).  If overall pain management is the main concern then a direct referral to the Chronic Pain Clinic could be considered. The referral process can be obtained through the Alberta Referral Directory.
  • Mental health - please refer to Access Mental Health for more information
Our service does not complete investigations to diagnose Chronic Traumatic Encephalopathy (CTE)


COMMUNICATION PROCESS
Communication of referral receipt to referral
source will occur within 7 calendar days.
 
Communication of initial appointment outcomes to referral
source will occur within 30 calendar days.
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
DIRECTIONS
Foothills Medical Centre site information
Foothills Medical Centre site information
PARKING INSTRUCTIONS
Due to ongoing construction at the Foothills Medical Centre, please allow for additional time for parking and making your way to your appointment.
Due to ongoing construction at the Foothills Medical Centre, please allow for additional time for parking and making your way to your appointment.
PARKING MAP
Foothills Medical Centre parking map
Foothills Medical Centre parking map
ADDRESS
1403 29 Street NW
Calgary Alberta
T2N 2T9
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

V4.12