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Early Psychosis Intervention Program   at
Foothills Medical Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY FMC AMH EARLY PSYCHOSIS
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
A tertiary care subspecialty multidisciplinary service that provides rapid, evidence-based assessment and treatment for individuals aged 15-35 experiencing early or first episode psychosis, along with support and education for their families.The Early Psychosis Intervention Program (EPIP) provides an initial comprehensive psychiatric assessment for people who may be experiencing the early signs of a primary psychotic disorder or a first episode of psychosis and may offer ongoing care for up to three years when clinically appropriate. The program focuses on early treatment, recovery, and helping individuals and families understand psychosis and how to manage it.
Services include:
  • Medical care and medication support from a psychiatrist to help reduce symptoms and promote stability
  • Ongoing support from a dedicated case manager (nurse), who helps coordinate care, monitor progress, and connect clients with appropriate resources
  • Support and education for families to help them understand psychosis and feel confident in offering support to their loved one
  • Individual therapy using evidence based treatments, such as cognitive behavioural and skills focused approaches, to help clients understand / manage symptoms related to psychosis, reduce stress, and strengthen day to day functioning
  • Group therapy and supports designed for psychosis, including skills based and supportive groups for clients and families
The program aims to reduce the impact of untreated psychosis, support recovery, and help individuals return to work, school, relationships, and daily life as effectively as possible. As clients stabilize and obtain supports, the program helps them transition to community based care-such as follow up with their family doctor and other community supports-to assist continuity and long term recovery. If clients continue to struggle or require more specialized support, the program will assist in connecting them with additional mental health services that best match their needs.
A tertiary care subspecialty multidisciplinary service that provides rapid, evidence-based assessment and treatment for individuals aged 15-35 experiencing early or first episode psychosis, along with support and education for their families.The Early Psychosis Intervention Program (EPIP) provides an initial comprehensive psychiatric assessment for people who may be experiencing the early signs of a primary psychotic disorder or a first episode of psychosis and may offer ongoing care for up to three years when clinically appropriate. The program focuses on early treatment, recovery, and helping individuals and families understand psychosis and how to manage it.
Services include:
  • Medical care and medication support from a psychiatrist to help reduce symptoms and promote stability
  • Ongoing support from a dedicated case manager (nurse), who helps coordinate care, monitor progress, and connect clients with appropriate resources
  • Support and education for families to help them understand psychosis and feel confident in offering support to their loved one
  • Individual therapy using evidence based treatments, such as cognitive behavioural and skills focused approaches, to help clients understand / manage symptoms related to psychosis, reduce stress, and strengthen day to day functioning
  • Group therapy and supports designed for psychosis, including skills based and supportive groups for clients and families
The program aims to reduce the impact of untreated psychosis, support recovery, and help individuals return to work, school, relationships, and daily life as effectively as possible. As clients stabilize and obtain supports, the program helps them transition to community based care-such as follow up with their family doctor and other community supports-to assist continuity and long term recovery. If clients continue to struggle or require more specialized support, the program will assist in connecting them with additional mental health services that best match their needs.
ELIGIBILITY REQUIREMENTS
Eligibility
Clients may be eligible for this service if they meet all the following:
  • Age 15–35 at the time of referral
  • Early signs of a primary psychotic disorder or a first episode of psychosis or meet clinical high-risk criteria for psychosis
  • Within the first five years of a psychotic illness and have had little or no previous treatment for psychosis
  • May include individuals with possible substance related psychosis when an underlying primary psychotic disorder is still suspected

Exclusion Criteria

Clients are not eligible for this service if any of the following apply:
  • Symptoms are believed to be entirely substance induced
  • The client is already receiving effective, appropriate psychiatric care for psychosis elsewhere
  • The referral is primarily for legal or court mandated treatment.
  • The referral is for a third-party assessment (e.g., legal, insurance, or employment related assessments not related to clinical care)
  • The referral is for couples therapy as the primary concern
Eligibility
Clients may be eligible for this service if they meet all the following:
  • Age 15–35 at the time of referral
  • Early signs of a primary psychotic disorder or a first episode of psychosis or meet clinical high-risk criteria for psychosis
  • Within the first five years of a psychotic illness and have had little or no previous treatment for psychosis
  • May include individuals with possible substance related psychosis when an underlying primary psychotic disorder is still suspected

Exclusion Criteria

Clients are not eligible for this service if any of the following apply:
  • Symptoms are believed to be entirely substance induced
  • The client is already receiving effective, appropriate psychiatric care for psychosis elsewhere
  • The referral is primarily for legal or court mandated treatment.
  • The referral is for a third-party assessment (e.g., legal, insurance, or employment related assessments not related to clinical care)
  • The referral is for couples therapy as the primary concern
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
All referrals (physician, professional, and community referrals) are initiated by calling Access Mental Health at 403-943-1500 or toll free at 1-844-943-1500.
All referrals (physician, professional, and community referrals) are initiated by calling Access Mental Health at 403-943-1500 or toll free at 1-844-943-1500.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Please note that referral steps differ depending on where the referral originates.

Hospital Inpatient Units & Urgent Care Clinics:
  • Inpatient and urgent care programs cannot refer directly to EPIP and must be referred through Access Mental Health.
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY SPT AMH ACCESS MH in the "To Department" section and complete the order.
  • Chart using brief AMH abbreviated screening.
Internal Referrals (Level of Care 3 or 4) Adult Addiction & Mental Health Clinics:
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY FMC AMH EARLY PSYCHOSIS in the "To Department" section and complete the order.
  • Chart using an Internal Transfer document.

Internal Referrals Child & Adolescent Mental Health Clinics:
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY FMC AMH EARLY PSYCHOSIS in the "To Department" section and complete the order.
  • Chart using CAAMHPP Key.
Please note that referral steps differ depending on where the referral originates.

Hospital Inpatient Units & Urgent Care Clinics:
  • Inpatient and urgent care programs cannot refer directly to EPIP and must be referred through Access Mental Health.
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY SPT AMH ACCESS MH in the "To Department" section and complete the order.
  • Chart using brief AMH abbreviated screening.
Internal Referrals (Level of Care 3 or 4) Adult Addiction & Mental Health Clinics:
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY FMC AMH EARLY PSYCHOSIS in the "To Department" section and complete the order.
  • Chart using an Internal Transfer document.

Internal Referrals Child & Adolescent Mental Health Clinics:
  • Submit an Internal Referral using Ambulatory Referral Order to Adult Addiction & Mental Health, type CGY FMC AMH EARLY PSYCHOSIS in the "To Department" section and complete the order.
  • Chart using CAAMHPP Key.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referrals can be made. Clients and their supports please call Access Mental Health at 403 943 1500 (Toll Free 1-844-943-1500).

Please note, Access Mental Health hours are Monday to Friday 8:00 AM to 4:30 PM. They are closed on weekends and statutory holidays.
Self-referrals can be made. Clients and their supports please call Access Mental Health at 403 943 1500 (Toll Free 1-844-943-1500).

Please note, Access Mental Health hours are Monday to Friday 8:00 AM to 4:30 PM. They are closed on weekends and statutory holidays.
ADDITIONAL SERVICE DETAILS
There is a wait period for the first appointment with Early Psychosis Intervention Program. Access Mental Health can provide current wait times.
There is a wait period for the first appointment with Early Psychosis Intervention Program. Access Mental Health can provide current wait times.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-1491
REFERRAL PHONE
403-943-1500
REFERRAL FAX
403-943-9044 Access Mental Health
REFERRAL FORM
No referral form required. Please call Access Mental Health at 403-943-1500 for more information.
No referral form required. Please call Access Mental Health at 403-943-1500 for more information.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Early intervention in psychosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please ensure you have a family doctor or nurse practitioner for your overall health needs during and after your time in the program. If you do not have one, you can use the ‘Find a Doctor’ website or call Health Link at 811 to learn how to connect with a primary care provider.
  • Bring Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please ensure you have a family doctor or nurse practitioner for your overall health needs during and after your time in the program. If you do not have one, you can use the ‘Find a Doctor’ website or call Health Link at 811 to learn how to connect with a primary care provider.
 
DIRECTIONS
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
 
PHONE
403-944-1491
 
PARKING INSTRUCTIONS
Parking payment due in advance. Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
Parking payment due in advance. Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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