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Acute Inpatient Geriatric Psychiatry Program   at
Villa Caritas
Specialty: Geriatric Psychiatry
Estimated time to routine appointment: Within 3 months
Covenant Health
SERVICE DESCRIPTION
This service is one component in the continuum of care which provides psychiatric treatment for a broad range of acute psychiatric problems.The inpatient program provides comprehensive interdisciplinary assessment, individualized care and treatment to achieve maximum rehabilitation and optimal function. When patients are ready for the next phase of care, the care team ensures appropriate supports are in place to ensure successful reintegration back to the community.

This program is intended to serve patients with moderate to severe psychiatric concerns including, but not limited to, cognitive disorders, mood disorders, schizophrenia and other psychotic disorders, and/or moderate to severe behavioral challenges. Chronic psychiatric concerns, diagnoses of cognitive impairment without behavioural disturbance, and social/placement challenges are not of themselves indications for admission to Villa Caritas.

Patients are admitted on a voluntary basis or involuntarily under the Mental Health Act.

Villa Caritas Hospital is not a permanent residence for patients.

Visit the Covenant Health website to learn more about the Acute Inpatient Geriatric Psychiatry Program.
This service is one component in the continuum of care which provides psychiatric treatment for a broad range of acute psychiatric problems.The inpatient program provides comprehensive interdisciplinary assessment, individualized care and treatment to achieve maximum rehabilitation and optimal function. When patients are ready for the next phase of care, the care team ensures appropriate supports are in place to ensure successful reintegration back to the community.

This program is intended to serve patients with moderate to severe psychiatric concerns including, but not limited to, cognitive disorders, mood disorders, schizophrenia and other psychotic disorders, and/or moderate to severe behavioral challenges. Chronic psychiatric concerns, diagnoses of cognitive impairment without behavioural disturbance, and social/placement challenges are not of themselves indications for admission to Villa Caritas.

Patients are admitted on a voluntary basis or involuntarily under the Mental Health Act.

Villa Caritas Hospital is not a permanent residence for patients.

Visit the Covenant Health website to learn more about the Acute Inpatient Geriatric Psychiatry Program.
ELIGIBILITY REQUIREMENTS
EXCLUSION CRITERIA
  • Medically unstable (this is not an exhaustive list)
    • Medical causes of psychiatric instability not ruled out
    • Uncontrolled chronic medical conditions
    • Medical or environmental needs exceed the available resources of the facility
  • No mental health diagnosis, or at psychiatric/behavioural baseline.
  • No geriatric syndromes requiring sub-specialty support. Age is not a specific criterion but will be considered in combination with the patient’s clinical presentation.
  • Recent medication changes warranting period of observation for effect.
  • Legal health care decision-maker does not consent to referral.
  • Patient is not ready for admission to Villa Caritas within 24 hours (please refer only when appropriate).
INCLUSION CRITERIA
  • Psychiatrically unwell, or presenting with unresolving behavioural disturbance.
  • Medical conditions are stable and non-psychiatric causes of decline have been investigated and ruled out.
  • Concurrent psychiatric illness with cognitive decline and/or complex psychosocial concerns.
  • Available local/in-house psychiatric/geriatric supports have already been utilized without improvement.
  • Prospective patients reside in either the Edmonton or North AHS zones.
EXCLUSION CRITERIA
  • Medically unstable (this is not an exhaustive list)
    • Medical causes of psychiatric instability not ruled out
    • Uncontrolled chronic medical conditions
    • Medical or environmental needs exceed the available resources of the facility
  • No mental health diagnosis, or at psychiatric/behavioural baseline.
  • No geriatric syndromes requiring sub-specialty support. Age is not a specific criterion but will be considered in combination with the patient’s clinical presentation.
  • Recent medication changes warranting period of observation for effect.
  • Legal health care decision-maker does not consent to referral.
  • Patient is not ready for admission to Villa Caritas within 24 hours (please refer only when appropriate).
INCLUSION CRITERIA
  • Psychiatrically unwell, or presenting with unresolving behavioural disturbance.
  • Medical conditions are stable and non-psychiatric causes of decline have been investigated and ruled out.
  • Concurrent psychiatric illness with cognitive decline and/or complex psychosocial concerns.
  • Available local/in-house psychiatric/geriatric supports have already been utilized without improvement.
  • Prospective patients reside in either the Edmonton or North AHS zones.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referral by a physician or nurse practitioner is required.
Complete the referral form and fax it to the service using the contact information on this profile.
Referral by a physician or nurse practitioner is required.
Complete the referral form and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Order to Waitlist is required for this service.
Under the External Orders tab, enter IP Place on Waitlist to Addiction and Mental Health and complete the requested information.
***Please use the SmartPhrase .VCREFFERAL in the comment box and fill in all information requested.***
Missing information may result in delays in request processing, or denial of the request.
An Order to Waitlist is required for this service.
Under the External Orders tab, enter IP Place on Waitlist to Addiction and Mental Health and complete the requested information.
***Please use the SmartPhrase .VCREFFERAL in the comment box and fill in all information requested.***
Missing information may result in delays in request processing, or denial of the request.
ADDITIONAL SERVICE DETAILS
Estimated Time to Routine Appointment: Referrals may take up to 7 days for review and response. Admission time varies based on urgency of referral and length of wait list.
Estimated Time to Routine Appointment: Referrals may take up to 7 days for review and response. Admission time varies based on urgency of referral and length of wait list.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
 
PHONE
780-342-6509
REFERRAL PHONE
780-342-6509 Admission Coordinator phone
REFERRAL FAX
780-342-6579
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Admission to psychiatry department
  • Psychiatric and medical history
  • Current psychiatric/behavioural concerns
  • Current medical status
  • Legal decision-making status
  • Confirmation of consent for referral by ADMs (name, phone number, documented verbal or written consent)
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We encourage patients to attend appointments to ensure they are receiving the care and support that they need.
We encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
16515 88 Avenue NW
Edmonton Alberta
T5R 0A4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Villa Caritas is situated Northeast of Misericordia Community Hospital. The building is off of 88 Ave and 165 Street.
Click for directions.
Villa Caritas is situated Northeast of Misericordia Community Hospital. The building is off of 88 Ave and 165 Street.
Click for directions.
 
PHONE
780-342-6509
 
PARKING INSTRUCTIONS
Limited Free Visitor Parking in front of building.
Limited Free Visitor Parking in front of building.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Limited Free Visitor Parking in front of building. Map
Limited Free Visitor Parking in front of building. Map
 
WHEELCHAIR ACCESSIBILITY
Yes

Parking


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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