Rehabilitation Oncology - Speech Language Pathology   at
Central Alberta Cancer Centre
Specialty: Rehabilitation
Connect Care Department: RED CACC REHAB ONC
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
Speech and language therapy services to help patients with cancer-related speech, language, voice and swallowing changes.Rehabilitation has many benefits: It can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.
The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Assessment and treatments are offered in in-person, groups settings and virtually (through phone and online platforms like Zoom and Telehealth).
Your doctor will get a written report after your assessment.

For more information, please visit: Cancer Care Alberta: Rehabilitation Oncology
Speech and language therapy services to help patients with cancer-related speech, language, voice and swallowing changes.Rehabilitation has many benefits: It can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.
The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Assessment and treatments are offered in in-person, groups settings and virtually (through phone and online platforms like Zoom and Telehealth).
Your doctor will get a written report after your assessment.

For more information, please visit: Cancer Care Alberta: Rehabilitation Oncology
ELIGIBILITY REQUIREMENTS
  • Adult patients diagnosed with cancer, presenting with swallowing or communication impairment. Communication impairment includes speech, language, and voice difficulties.
  • Impairment must be related to cancer diagnosis or cancer treatments.
  • Adult patients diagnosed with cancer, presenting with swallowing or communication impairment. Communication impairment includes speech, language, and voice difficulties.
  • Impairment must be related to cancer diagnosis or cancer treatments.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are accepted from all physicians and allied health professionals.

Complete the referral form fax it to the service using the contact information in this profile.

Urgent Referrals: Please fax the referral form and call the main CACC switchboard at 403-343-4422 for your call to be directed to the rehabilitation department.
Call or fax referral marked "urgent"
Referrals are accepted from all physicians and allied health professionals.

Complete the referral form fax it to the service using the contact information in this profile.

Urgent Referrals: Please fax the referral form and call the main CACC switchboard at 403-343-4422 for your call to be directed to the rehabilitation department.
Call or fax referral marked "urgent"
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED CACC REHAB ONC in the “To Department” section and complete order.  
Follow the Psychosocial and Rehabilitation Oncology Tip Sheet
Urgent Referrals: Please fax the referral form and call the main CACC switchboard at 403-343-4422 for your call to be directed to the rehabilitation department.
Call or fax referral marked "urgent"
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED CACC REHAB ONC in the “To Department” section and complete order.  
Follow the Psychosocial and Rehabilitation Oncology Tip Sheet
Urgent Referrals: Please fax the referral form and call the main CACC switchboard at 403-343-4422 for your call to be directed to the rehabilitation department.
Call or fax referral marked "urgent"
REFERRAL PROCESS - FOR SELF-REFERRAL
Patient self-referral is accepted.
Patient self-referral is accepted.
ADDITIONAL SERVICE DETAILS
  • Rehabilitation Oncology (albertahealthservices.ca)
  • Services are provided to inpatients and outpatients at the Cross Cancer Institute
  • Please enquire as to current wait times.
  • Patient urgency is determined by SLP staff based on referral and triage information
  • Rehabilitation Oncology (albertahealthservices.ca)
  • Services are provided to inpatients and outpatients at the Cross Cancer Institute
  • Please enquire as to current wait times.
  • Patient urgency is determined by SLP staff based on referral and triage information
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
403-406-1963
FAX
403-406-8448
REFERRAL PHONE
403-406-1963
REFERRAL FAX
403-406-8448
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cancer rehabilitation and readaption
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Communication board
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Language assessment remediation and screening procedure
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Speech therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Swallowing difficult
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Videofluoroscopy swallow
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Physician order required
+-
Voice exercises
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need and advise the department at the earliest opportunity of the need to cancel or change an appointment time.
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need and advise the department at the earliest opportunity of the need to cancel or change an appointment time.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Cancer Centre is attached to the Red Deer Regional Hospital Centre. QE2 to 32nd Avenue exit - follow H signage.
Cancer Centre is attached to the Red Deer Regional Hospital Centre. QE2 to 32nd Avenue exit - follow H signage.
 
PHONE
403-406-1963
 
PARKING INSTRUCTIONS
  • Underground, Parkade and surface parking are available at the hospital.
  • Parking Fees apply.
  • Underground, Parkade and surface parking are available at the hospital.
  • Parking Fees apply.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available via Zoom and/or phone in discussion with your clinician to meet your care needs.
Virtual appointments are available via Zoom and/or phone in discussion with your clinician to meet your care needs.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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