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This healthcare service has 1 current healthcare service locations.
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Resilient Hearts   at
Atrium Square
Specialty: Respite Care
Estimated time to routine appointment: Within 1 week
Private
SERVICE DESCRIPTION
We empower young adults with developmental disabilities for independent living.
We help young adults (age 16-35) with developmental disabilities to gain independence and autonomy by teaching skill development and self-advocacy. Our Life Skills Program provide Individualized support to meet unique needs of each participant, teaching them hands on essential skills to navigate daily challenges with confidence.

We help parents of adults with developmental disabilities to reduce dependency and ease future concerns by supporting their loved ones in gaining independence. Our Respite Services provide joyful, enriching and purposeful experience to your loved one via new activities, sports and life skills to build their confidence along with offering support to caregivers.
We empower young adults with developmental disabilities for independent living.
We help young adults (age 16-35) with developmental disabilities to gain independence and autonomy by teaching skill development and self-advocacy. Our Life Skills Program provide Individualized support to meet unique needs of each participant, teaching them hands on essential skills to navigate daily challenges with confidence.

We help parents of adults with developmental disabilities to reduce dependency and ease future concerns by supporting their loved ones in gaining independence. Our Respite Services provide joyful, enriching and purposeful experience to your loved one via new activities, sports and life skills to build their confidence along with offering support to caregivers.
ELIGIBILITY REQUIREMENTS
Young Adults (age 16 - 35)
Identify with Disability
Valid government issued ID
Young Adults (age 16 - 35)
Identify with Disability
Valid government issued ID
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
If you are an organization, please complete the online referral form. Alternatively, organizations may submit the referral document or email us at intake@resilienthearts.ca to introduce the participant or guardian.
If you are an organization, please complete the online referral form. Alternatively, organizations may submit the referral document or email us at intake@resilienthearts.ca to introduce the participant or guardian.
REFERRAL PROCESS - FOR SELF-REFERRAL
Participants or caregivers can submit complete their intake from our website. If they prefer to have a tour or book a meet and greet prior to enrollment to determine the fit.

Urgent Referrals: Call our intake line at 403-819-5748 or email intake@resilienthearts.ca 

Emergent Referrals: Call at 403-819-5748
Participants or caregivers can submit complete their intake from our website. If they prefer to have a tour or book a meet and greet prior to enrollment to determine the fit.

Urgent Referrals: Call our intake line at 403-819-5748 or email intake@resilienthearts.ca 

Emergent Referrals: Call at 403-819-5748
ADDITIONAL SERVICE DETAILS
Our services are focus on teaching life skills like cooking, cleaning, baking, laundrying, budgeting, socials, skills, volunteering, pre-emoployment along with recreation and fun activities. Our facility and staff are not equipped to support individuals with complex needs, medical needs and/or high risk behaviors. We accept private funding or funding through PDD or FSCD with FMS model.
Our services are focus on teaching life skills like cooking, cleaning, baking, laundrying, budgeting, socials, skills, volunteering, pre-emoployment along with recreation and fun activities. Our facility and staff are not equipped to support individuals with complex needs, medical needs and/or high risk behaviors. We accept private funding or funding through PDD or FSCD with FMS model.
COMMUNICATION PROCESS
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 7 days.
 
REFERRAL PHONE
403-819-5748
REFERRAL ADVICE
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Life skills training
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

RC - Respite care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Recreational therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
Monday: 09:00 am - 08:00 pm
Tuesday: 09:00 am - 08:00 pm
Wednesday: 09:00 am - 08:00 pm
Thursday: 09:00 am - 08:00 pm
Friday: 09:00 am - 08:00 pm
Saturday: 09:00 am - 08:00 pm
   
 
ADDRESS
220 - 4014 Macleod Trail SE
Calgary Alberta
T2G 2R7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
We are located in Atrium Square Plaza (Second Floor). We are located next to 39 Ave C-train Station.
We are located in Atrium Square Plaza (Second Floor). We are located next to 39 Ave C-train Station.
 
PHONE
 
PARKING INSTRUCTIONS
There is free 1 hour parking in front of the building. Paid street parking is also available.
There is free 1 hour parking in front of the building. Paid street parking is also available.
 
VIRTUAL APPOINTMENT INFORMATION
There is no virtual appointments available for this service
There is no virtual appointments available for this service
 
PARKING MAP
Currently no parking map.
Currently no parking map.
 
WHEELCHAIR ACCESSIBILITY
Our location is wheelchair accessible

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6