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IV Therapy   at
Misericordia Community Hospital
Specialty: IV Therapy
Connect Care Department: EDM MCH IV THERAPY
Estimated time to routine appointment: Not Available
Covenant Health
SERVICE DESCRIPTION
Provides comprehensive episodic care for ambulatory adults who need intravenous treatment, but do not need to stay overnight. Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver.
  • Antimicrobial medication
  • Medication infusion therapy
  • Infusion of blood and blood products
  • Therapeutic phlebotomy
Provides comprehensive episodic care for ambulatory adults who need intravenous treatment, but do not need to stay overnight. Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver.
  • Antimicrobial medication
  • Medication infusion therapy
  • Infusion of blood and blood products
  • Therapeutic phlebotomy
ELIGIBILITY REQUIREMENTS
  • Adults 18 years of age and older.
  • Must be able to mobilize independently or are accompanied by a capable caregiver. 
Requests for Outpatient Antimicrobial IV Therapy and Day Medicine IV therapy services require prescribers to: 
  • have admitting privileges at the Misericordia Community Hospital
  • be available for contact in the event of an adverse reaction
  • have Connect Care access to submit Therapy Plan for treatment
*If your patient has a central venous catheter, please include CVAD care therapy plan with an appropriate locking solution.
  • Adults 18 years of age and older.
  • Must be able to mobilize independently or are accompanied by a capable caregiver. 
Requests for Outpatient Antimicrobial IV Therapy and Day Medicine IV therapy services require prescribers to: 
  • have admitting privileges at the Misericordia Community Hospital
  • be available for contact in the event of an adverse reaction
  • have Connect Care access to submit Therapy Plan for treatment
*If your patient has a central venous catheter, please include CVAD care therapy plan with an appropriate locking solution.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment.
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment.
ADDITIONAL SERVICE DETAILS
No patient admissions will occur after 10:30pm.
No patient admissions will occur after 10:30pm.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
 
PHONE
780-735-2692
FAX
780-735-9345
REFERRAL PHONE
780-735-2692
REFERRAL FAX
780-735-9345
REFERRAL FORM
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment.

*Referring source: * While the patient is in the clinic, a physician contact or alternate MUST be immediately available when paged or contacted by phone.
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment.

*Referring source: * While the patient is in the clinic, a physician contact or alternate MUST be immediately available when paged or contacted by phone.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Antimicrobial
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Infusion care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Intravenous (IV) Therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Clients will be discharged from our clinic if:
  • They have not responded to 2 scheduled telephone follow-up appointments.
  • They have 2 documented no shows.
  • They cancel their appointment 2 consecutive times without unforeseen or extenuating circumstance.
 The provider will be notified of discharge and a new Therapy Plan will be required.
Clients will be discharged from our clinic if:
  • They have not responded to 2 scheduled telephone follow-up appointments.
  • They have 2 documented no shows.
  • They cancel their appointment 2 consecutive times without unforeseen or extenuating circumstance.
 The provider will be notified of discharge and a new Therapy Plan will be required.
 
HOURS OF OPERATION
Monday: 7:00 am - 10:00 pm
Tuesday: 7:00 am - 10:00 pm
Wednesday: 7:00 am - 10:00 pm
Thursday: 7:00 am - 10:00 pm
Friday: 7:00 am - 10:00 pm
Saturday: 7:00 am - 10:00 pm
Sunday: 7:00 am - 10:00 pm
Description:
The IV Therapy Clinic is closed from 3:15 p.m. to 6:00 p.m.

Voicemail messages may be left during this time, and your call will be returned during our standard office hours.
   
 
ADDRESS
IV Therapy Clinic INW-15
16940 87 Avenue
Edmonton Alberta
T5R 4H5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • If your appointment is 9PM or later, you must come in through the emergency department entrance.
  • Have something to eat and be well hydrated.
NOTE: Eating and drinking in the clinic is not allowed unless medically necessary.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • If your appointment is 9PM or later, you must come in through the emergency department entrance.
  • Have something to eat and be well hydrated.
NOTE: Eating and drinking in the clinic is not allowed unless medically necessary.
 
DIRECTIONS
Misericordia Community Hospital is located in NW Edmonton off of 87 Ave NW. It is located close to West Edmonton Mall.  It is located between 170 St NW and 165 Street NW. Public transportation is available on 87 Ave.

The IV therapy Clinic is located on the main floor in room 1NW-15. From the main entrance, follow the signage to the left of the elevators.
Misericordia Community Hospital is located in NW Edmonton off of 87 Ave NW. It is located close to West Edmonton Mall.  It is located between 170 St NW and 165 Street NW. Public transportation is available on 87 Ave.

The IV therapy Clinic is located on the main floor in room 1NW-15. From the main entrance, follow the signage to the left of the elevators.
 
PHONE
780-735-2692
 
PARKING INSTRUCTIONS
Public parking is available, including accessible parking stalls, at the front of the hospital 24/7.
Public parking is available, including accessible parking stalls, at the front of the hospital 24/7.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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