Nutrition Counselling - Adult, Pregnancy and Pediatrics   at
WestView Health Centre - Stony Plain
Specialty: Nutrition
Connect Care Department: STO WVHC NUTRITION
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
A registered dietitian assists clients in following a special diet and improve their eating pattern to manage their medical condition.The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services Healthy Eating Starts and at MyHealth.Alberta.ca

Additional Services:
A registered dietitian assists clients in following a special diet and improve their eating pattern to manage their medical condition.The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services Healthy Eating Starts and at MyHealth.Alberta.ca

Additional Services:
ELIGIBILITY REQUIREMENTS
  • Patient must be 18 years or older
  • Referring physicians are from AHS services or programs
  • Referring physicians from Primary Care Networks should refer to Registered Dietitians available within the primary care network
Please review additional service details for referring patients for weight management or Diabetes care
  • Patient must be 18 years or older
  • Referring physicians are from AHS services or programs
  • Referring physicians from Primary Care Networks should refer to Registered Dietitians available within the primary care network
Please review additional service details for referring patients for weight management or Diabetes care
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent or an emergency please call the referral number in the profile.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent or an emergency please call the referral number in the profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type STO WVHC NUTRITION in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type STO WVHC NUTRITION in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Obesity / Weight Management: Call Central Access Booking at 780.401.2665 (780.401.BOOK) for referral to the Weight Wise Group Education Workshops or the Adult Bariatric Program. Criteria for the Adult Bariatric Clinic: Adult Bariatric Specialty Clinic
Note: Individual weight management counselling is available to patients if there are barriers to class education (Barriers include: English as a second language, limited reading/writing, hearing or visual impairment, learning disability)

Diabetes Mellitus, Prediabetes, Gestational Diabetes, and Impaired Blood Glucose: Call Central Access Booking at 780.401.2665 (780.401.BOOK) for referral to Diabetes Program, including classes. Diabetes Program Criteria: Diabetes Program Information for Health Professionals
Obesity / Weight Management: Call Central Access Booking at 780.401.2665 (780.401.BOOK) for referral to the Weight Wise Group Education Workshops or the Adult Bariatric Program. Criteria for the Adult Bariatric Clinic: Adult Bariatric Specialty Clinic
Note: Individual weight management counselling is available to patients if there are barriers to class education (Barriers include: English as a second language, limited reading/writing, hearing or visual impairment, learning disability)

Diabetes Mellitus, Prediabetes, Gestational Diabetes, and Impaired Blood Glucose: Call Central Access Booking at 780.401.2665 (780.401.BOOK) for referral to Diabetes Program, including classes. Diabetes Program Criteria: Diabetes Program Information for Health Professionals
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
780-735-4963
FAX
780-735-5105
REFERRAL PHONE
780-735-4963
REFERRAL FAX
780-735-5105
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Celiac disease
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Indicate if newly diagnosed
 
Within 3 months

Dyslipidemia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Provide most recent lipid panel
 
Within 3 months

Food allergy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Allergies, Food Intolerances or restricted diet impacting the adequacy of their diet/nutrient deficiencies.

Hypertension
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current blood pressure
 
Within 1 month

Inflammatory bowel disease
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Indicate if newly diagnosed
 
Within 6 months

Irritable bowel syndrome
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Malnutrition
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Amount of weight lost from usual weight
 
Within 6 months
Unintentional weight loss greater than 5% in 1 month or greater than 10% in 6 months. 65 years and under - BMI is 18.5 or less. For over 65 years - BMI less than 22.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Patients may call to reschedule or cancel an appointment by phoning 780 735 5867. A new referral is required for the patient after three missed appointments.
Patients may call to reschedule or cancel an appointment by phoning 780 735 5867. A new referral is required for the patient after three missed appointments.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday:
Description:
Appts for Dietitians vary call for information.
   
 
ADDRESS
Outpatient Nutrition Main Floor - follow signage for Dietitian
4405 South Park Drive
Stony Plain Alberta
T7Z 2M7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located at the intersection of S Park Drive and 44 Avenue
Located at the intersection of S Park Drive and 44 Avenue
 
PHONE
780-735-4963
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6