Seating Clinic Services - Adult   at
Seton - Jasper Healthcare Centre
Specialty: Rehabilitation
Connect Care Department: JAS JHC SEATING SERVICE
Estimated time to routine appointment: 3 to 8 months
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Provides assessment and treatment for clients with complex seating needs.Assesses clients for commercial seating components to provide comfort, safety and independence.

The Clinic offers:
  • commercial seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating
Custom seating systems available to certain locations only. Please call the site for more information.
Provides assessment and treatment for clients with complex seating needs.Assesses clients for commercial seating components to provide comfort, safety and independence.

The Clinic offers:
  • commercial seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating
Custom seating systems available to certain locations only. Please call the site for more information.
ELIGIBILITY REQUIREMENTS
Children, adults, and geriatric patients requiring complex mobility seating requirements, i.e., backrest or cushion, i.e., Level B or C commercial. Must reside in North Zone Area 4: Jasper, Hinton, Mayerthorpe, Edson, Whitecourt and Grande Cache. Must have an appropriate wheelchair in place already and have a community therapist to participate in the assessment process with (live or virtual) and subsequent follow-up within the community.  The wheelchair frame must have been serviced by a Wheelchair Vendor within the past 12 months.
Children, adults, and geriatric patients requiring complex mobility seating requirements, i.e., backrest or cushion, i.e., Level B or C commercial. Must reside in North Zone Area 4: Jasper, Hinton, Mayerthorpe, Edson, Whitecourt and Grande Cache. Must have an appropriate wheelchair in place already and have a community therapist to participate in the assessment process with (live or virtual) and subsequent follow-up within the community.  The wheelchair frame must have been serviced by a Wheelchair Vendor within the past 12 months.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals must be completed by an occupational therapist or physical therapist. Please complete the following forms:
  • Seating Clinic Referral form
  • Consent to Collect, Use and Disclose Stories, Photos and/or Video and Sound Recordings
  • Consent to Disclose Health Information.
  • AADL- Client Consent Form
Please email referral to JSS.Intake@ahs.ca OR fax it to the service using the contact information in this profile.
Attach the following:
  • .JPG color photos of the client in their current seating system (front, side, back and top views)
  • a record of equipment trialed, if applicable
  • completed consent form to video for virtual assessments, if applicable
If urgent, please indicate on the completed referral form if and why this referral is considered priority.
Referrals must be completed by an occupational therapist or physical therapist. Please complete the following forms:
  • Seating Clinic Referral form
  • Consent to Collect, Use and Disclose Stories, Photos and/or Video and Sound Recordings
  • Consent to Disclose Health Information.
  • AADL- Client Consent Form
Please email referral to JSS.Intake@ahs.ca OR fax it to the service using the contact information in this profile.
Attach the following:
  • .JPG color photos of the client in their current seating system (front, side, back and top views)
  • a record of equipment trialed, if applicable
  • completed consent form to video for virtual assessments, if applicable
If urgent, please indicate on the completed referral form if and why this referral is considered priority.
REFERRAL PROCESS - FOR CONNECT CARE USERS
At this time internal referrals are not accepted. Please fully complete the Seating Clinic Referral form, include all consents and images and send to JSS.Intake@ahs.ca. Please contact our office if you have any questions.
At this time internal referrals are not accepted. Please fully complete the Seating Clinic Referral form, include all consents and images and send to JSS.Intake@ahs.ca. Please contact our office if you have any questions.
ADDITIONAL SERVICE DETAILS
  • Seating systems are third-party funded, cost-shared, or self-pay.
  • This service is closed during statutory holidays.
  • Seating systems are third-party funded, cost-shared, or self-pay.
  • This service is closed during statutory holidays.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-931-3446
FAX
780-852-4752
REFERRAL PHONE
780-931-3446
REFERRAL FAX
780-852-4752
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of seating needs
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
.JPG color photos of client in their current seating system needs to accompany referral.
 
Within 1 month
A record of equipment trialed, if applicable, needs to accompany the referral.
 
Within 1 month
Choice of community vendor needs to accompany referral.
 
Within 1 month
+-
Seating education
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
.JPG color photos of client in their current seating system needs to accompany referral.
 
Within 1 month
A record of equipment trialed, if applicable, needs to accompany the referral.
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed every other Friday
   
 
ADDRESS
518 Robson Street
Jasper Alberta
T0E 1E0
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring snacks, water and any self-care supplies with you, as the duration of appointments can be 2-3 hours.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring snacks, water and any self-care supplies with you, as the duration of appointments can be 2-3 hours.
 
DIRECTIONS
Please check in at the front desk of the hospital where your appointment is located. This location will be provided prior to your appointment.
Please check in at the front desk of the hospital where your appointment is located. This location will be provided prior to your appointment.
 
PHONE
780-931-3446
 
PARKING INSTRUCTIONS
 
EMAIL
JSS.Intake@ahs.ca
VIRTUAL APPOINTMENT INFORMATION
Seating appointments often have some team members joining remotely. This will be organized by your hospital team.
Seating appointments often have some team members joining remotely. This will be organized by your hospital team.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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