Rehabilitation Oncology - Occupational Therapy   at
Cross Cancer Institute
Specialty: Rehabilitation
Connect Care Department: EDM CCI REHAB ONC
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
Rehabilitation works to help patients restore or adapt to cognitive, functional and physical changes directly caused by cancer and / or cancer treatments.Rehabilitation has many benefits: It can help manage cancer-related pain, lymphedema, fatigue and changes in speech, language, voice quality and mobility.

The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy

  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy


  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology


  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & RehabilitationJack Ady Cancer Centre in Lethbridge: Physiotherapy


  • Jack Ady Cancer Centre in Lethbridge: Physiotherapy

Assessments and treatments are offered in-person (1:1, groups) and through virtual platforms (phone, Zoom, Telehealth).

Your doctor will get a written report after your assessment.

For more information, please visit:

Cancer Care Alberta: Rehabilitation Oncology
Rehabilitation works to help patients restore or adapt to cognitive, functional and physical changes directly caused by cancer and / or cancer treatments.Rehabilitation has many benefits: It can help manage cancer-related pain, lymphedema, fatigue and changes in speech, language, voice quality and mobility.

The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy

  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy


  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology


  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & RehabilitationJack Ady Cancer Centre in Lethbridge: Physiotherapy


  • Jack Ady Cancer Centre in Lethbridge: Physiotherapy

Assessments and treatments are offered in-person (1:1, groups) and through virtual platforms (phone, Zoom, Telehealth).

Your doctor will get a written report after your assessment.

For more information, please visit:

Cancer Care Alberta: Rehabilitation Oncology
ELIGIBILITY REQUIREMENTS
  • Clients with rehabilitation conditions, including lymphedema, caused by cancer and/or cancer treatments.
    Examples of, but not limited to, and other rehabilitation conditions such as:
    • Axillary webbing (cording)
    • Radiation capsulitis
    • Trismus from head and neck cancer
    • Radiation fibrosis limiting range of motion 
    • Pain
    • Fatigue
    • Decreased mobility and deconditioning 
    • Spinal accessory nerve damage
    • Speech and swallowing changes
    • Cognitive changes
    • Return to work planning
    • Neuro-oncological changes such as chemotherapy induced polyneuropathy, brain fog and cognitive changes

Exclusion criteria:
  • Non-cancer related impairments and chronic conditions
  • Functional Capacity Evaluation (FCE) return to work assessments
  • Future cost of care assessments
  • Clients with rehabilitation conditions, including lymphedema, caused by cancer and/or cancer treatments.
    Examples of, but not limited to, and other rehabilitation conditions such as:
    • Axillary webbing (cording)
    • Radiation capsulitis
    • Trismus from head and neck cancer
    • Radiation fibrosis limiting range of motion 
    • Pain
    • Fatigue
    • Decreased mobility and deconditioning 
    • Spinal accessory nerve damage
    • Speech and swallowing changes
    • Cognitive changes
    • Return to work planning
    • Neuro-oncological changes such as chemotherapy induced polyneuropathy, brain fog and cognitive changes

Exclusion criteria:
  • Non-cancer related impairments and chronic conditions
  • Functional Capacity Evaluation (FCE) return to work assessments
  • Future cost of care assessments
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form fax it to the service using the contact information in this profile.

Urgent Referrals: Please fax the referral form and fax to 780-432-8291.
Call Rehabilitation Medicine Department at 780-432-8716 to discuss urgent nature of referral.
Complete the referral form fax it to the service using the contact information in this profile.

Urgent Referrals: Please fax the referral form and fax to 780-432-8291.
Call Rehabilitation Medicine Department at 780-432-8716 to discuss urgent nature of referral.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM CCI REHAB ONC in the “To Department” section and complete order.  
Follow the Psychosocial and Rehabilitation Oncology Tip Sheet

Urgent Referrals: Please fax the referral form and fax to 780-432-8291.
Call Rehabilitation Medicine Department at 780-432-8716 to discuss urgent nature of referral.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM CCI REHAB ONC in the “To Department” section and complete order.  
Follow the Psychosocial and Rehabilitation Oncology Tip Sheet

Urgent Referrals: Please fax the referral form and fax to 780-432-8291.
Call Rehabilitation Medicine Department at 780-432-8716 to discuss urgent nature of referral.
REFERRAL PROCESS - FOR SELF-REFERRAL
Please call 780-432-8798 to book an appointment
Please call 780-432-8798 to book an appointment
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-432-8716
FAX
780-432-8291
TOLL FREE PHONE
1-833-838-0202
REFERRAL PHONE
780-432-8798
REFERRAL FAX
780-432-8291
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Ability to make decisions
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Activities of daily living management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer pain and symptom management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer rehabilitation and readaption
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cancer-related fatigue
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cognitive perceptual pattern
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Discharge planning
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Health education - sexual
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Medical equipment assessment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Advise and/or loan of equipment to enhance safety and function within environment

Occupational therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Palliative care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Difficulty using verbal communication
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Affecting ability to make decision related to urgent medical treatment

Pain and symptom management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Of an urgent nature, afffecting daily function or safety

Palliative care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
urgent need for intervention

Unstable fracture
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
requiring splint or brace to stabilize
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Room 0071
11560 University Avenue
Edmonton Alberta
T6G 1Z2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Bus stops 114 St NW
LRT located NE of Kaye Edmonton Clinic along 114 St NW
Occupational Therapy department is located in basement of Cross Cancer Institute, 0071 - Rehabilitation Medicine.
Patients using walking aids or that have difficulties with mobility are encourage to use the elevator rather than escalator to the basement.
In-facility use wheelchairs are available at front and back doors if required.
Bus stops 114 St NW
LRT located NE of Kaye Edmonton Clinic along 114 St NW
Occupational Therapy department is located in basement of Cross Cancer Institute, 0071 - Rehabilitation Medicine.
Patients using walking aids or that have difficulties with mobility are encourage to use the elevator rather than escalator to the basement.
In-facility use wheelchairs are available at front and back doors if required.
 
PHONE
780-432-8716
TOLL FREE PHONE
1-833-838-0202
 
PARKING INSTRUCTIONS
There are three parking lots available to the general public.

P1 - Main Lot (West) is closest to  117 street
P2 - Main Lot (South) is closest to the main entrance
P3 - Gravel Lot (East) is nearest to 114 street 
Disabled parking stalls are available close to the main doors. 
Parking fees apply.
There are three parking lots available to the general public.

P1 - Main Lot (West) is closest to  117 street
P2 - Main Lot (South) is closest to the main entrance
P3 - Gravel Lot (East) is nearest to 114 street 
Disabled parking stalls are available close to the main doors. 
Parking fees apply.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual care phone and/or zoom is available in discussion with your clinician to meet your healthcare needs.
Virtual care phone and/or zoom is available in discussion with your clinician to meet your healthcare needs.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6