Diabetes Management   at
Manning Community Health Centre
Specialty: Chronic Disease
Connect Care Department: MAH MCHC CDM
Estimated time to routine appointment: Within 1 month
Alberta Health Services - North Zone
SERVICE DESCRIPTION
Provides education and support for adults with diabetes or pre-diabetes.Offers education and support for people who have diabetes or are at risk of developing diabetes, including:
  • staying well
  • information on diabetes / pre-diabetes
  • how to manage diabetes
Group classes and individual appointments are offered on:
  • type 1 diabetes
  • type 2 diabetes
  • gestational diabetes (and pre-gestational diabetes)
  • being high-risk for diabetes
In person or virtual (telephone or Zoom) appointments are available.
Provides education and support for adults with diabetes or pre-diabetes.Offers education and support for people who have diabetes or are at risk of developing diabetes, including:
  • staying well
  • information on diabetes / pre-diabetes
  • how to manage diabetes
Group classes and individual appointments are offered on:
  • type 1 diabetes
  • type 2 diabetes
  • gestational diabetes (and pre-gestational diabetes)
  • being high-risk for diabetes
In person or virtual (telephone or Zoom) appointments are available.
ELIGIBILITY REQUIREMENTS
Education and medication management provided to adults with diabetes who meet criteria within service description guidelines below - T1 and T2 Diabetes Mellitus, GDM, pre-diabetes.
Education and medication management provided to adults with diabetes who meet criteria within service description guidelines below - T1 and T2 Diabetes Mellitus, GDM, pre-diabetes.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate so on the referral form.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate so on the referral form.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Chronic Disease, type MAH MCHC CDM in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Chronic Disease, type MAH MCHC CDM in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Patient will receive assessment, education and management support from RN.  Clinical practice guidelines followed for treatment advice.
Patient will receive assessment, education and management support from RN.  Clinical practice guidelines followed for treatment advice.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-833-7331
FAX
780-644-1289
REFERRAL PHONE
780-833-7331
REFERRAL FAX
780-644-1289
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Diabetes management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Date of diagnosis
 
of diabetes
Diabetes type
 
T1, T2, GDM, pre-diabetes,
Hemoglobin A1c measurement
 
Within 1 month
Specific reason for referral
 
at time of referral
+-
Medication management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Date of diagnosis
 
of diabetes
Diabetes type
 
T1, T2, GDM, pre-diabetes
Hemoglobin A1c measurement
 
Within 1 month
Specific reason for referral
 
at time of referral
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Diabetes management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Date of diagnosis
 
of diabetes
Diabetes type
 
T1, T2, GDM, pre-diabetes,
Hemoglobin A1c measurement
 
Within 1 month
Specific reason for referral
 
at time of referral
+-
Medication management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Date of diagnosis
 
of diabetes
Diabetes type
 
T1, T2, GDM, pre-diabetes,
Hemoglobin A1c measurement
 
Within 1 month
Specific reason for referral
 
at time of referral
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Contact RN or booking staff 48 hours prior to appointment to cancel or reschedule.  In the event of a no-show and no rebooking of appointment by patient, then patient will be discharged and report sent to referring/family doctor noted.  New referral will need to be generated for patient to access RN services again.
Contact RN or booking staff 48 hours prior to appointment to cancel or reschedule.  In the event of a no-show and no rebooking of appointment by patient, then patient will be discharged and report sent to referring/family doctor noted.  New referral will need to be generated for patient to access RN services again.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
   
 
ADDRESS
600 2 Street NE
Manning Alberta
T0H 2M0
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
6th Avenue and 2nd Street NE
6th Avenue and 2nd Street NE
 
PHONE
780-833-7331
 
PARKING INSTRUCTIONS
There is currently no parking information available for this site
There is currently no parking information available for this site
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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