Community Accessible Rehabilitation - Post-Covid-19 Rehabilitation   at
Peter Lougheed Centre

Alberta Health Services - Calgary Zone



Estimated time to routine appointment: Within 3 months
SERVICE DESCRIPTION
Provides assessment and rehabilitation treatment for clients who have had a confirmed or suspected case of Covid-19 which resulted in functional limitations that impact day to day activities.
Clients may eligilble for rehabilitation services, if they have moderate to severe symptoms as a result of having Covid-19. Which may include:
  • shortness of breath
  • weakness
  • fatigue or decreased concentration
  • difficulty performing daily activities
  • difficulty returning to work / school due to symptoms
The rehabilitation focus is on achieving client goals to improve function, mobility and independence, to enable return to work or meaningful activity. This will include:
  • one-on-one interventions
  • education
  • exercise
  • self-management strategies
  • where appropriate, connection with other community resources.
EMERGENCY REFERRAL PROCESS
Community Accessible Rehabilitation does not provide services on an emergency basis.
Community Accessible Rehabilitation does not provide services on an emergency basis.
URGENT REFERRAL PROCESS
All referrals will be triaged to determine level of urgency.
All referrals will be triaged to determine level of urgency.
ROUTINE REFERRAL PROCESS
Please ensure that clients meet the eligibility criteria for Post-Covid-19 rehab.

Referral can be made by accessing Community Accessible Rehabilitation (CAR) - Neurological Rehab on Alberta Referral Directory and use the link to the referral form. Attach all relevant documents, including PFTs, diagnostic imaging and medical consultations.
Please ensure that clients meet the eligibility criteria for Post-Covid-19 rehab.

Referral can be made by accessing Community Accessible Rehabilitation (CAR) - Neurological Rehab on Alberta Referral Directory and use the link to the referral form. Attach all relevant documents, including PFTs, diagnostic imaging and medical consultations.
ELIGIBILITY REQUIREMENTS
Clients who are being referred to CAR for rehabilitation after COVID-19 infection must meet the following criteria:
  • ≥18 years of age
  • The client has had a confirmed or suspected case of COVID-19 and is experiencing ongoing functional limitations (>8 weeks since symptom onset)
  • The client scores Grade 3 or 4 on the Post-COVID-19 Functional Status scale
  • From a cardiopulmonary perspective, the client must be safe to participate in rehabilitative exercise
Clients who are being referred to CAR for rehabilitation after COVID-19 infection must meet the following criteria:
  • ≥18 years of age
  • The client has had a confirmed or suspected case of COVID-19 and is experiencing ongoing functional limitations (>8 weeks since symptom onset)
  • The client scores Grade 3 or 4 on the Post-COVID-19 Functional Status scale
  • From a cardiopulmonary perspective, the client must be safe to participate in rehabilitative exercise at a light to moderate intensity:
    • able to work between 30-60% of heart rate reserve, OR
    • has a rating of 1 to 4 on a 10 point scale of Rating of Perceived Exertion
  • The client has identified functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources
    • Requires multidisciplinary team approach
    • Demonstrates “rehab readiness”
    • Medically stable
    • Physically and cognitively able to participate in an active rehabilitation program
    • Motivated to achieve rehabilitation goals
If one of the reasons for referral is dyspnea, a copy of recent Pulmonary Function Testing (PFT) is required in order to process the referral. If the client cannot complete PFTs then medical consult notes and/or pulmonary diagnostic imaging results must accompany the referral.

To facilitate triage please indicate on the referral both the primary symptoms the client is experiencing AND how the symptoms impact the client’s day to day activities/abilities.

Referrals that do not meet the above criteria will be considered on a case by case basis.

For inquiries or to discuss referral appropriateness, contact CAR Central Coordination.
Telephone: 403-943-0279
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REFERRAL FAX
403-943-0578
PHONE
403-943-0279 (Central Intake)
FAX
403-943-0578
REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Rehabilitation therapy
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
DIRECTIONS
Located at the intersection of 36 Street NE and 26 Avenue NE.
Transit:C-train- Blue Line t (Route 202) to RUNDLE station,
Walk 1 block, north to 26 Ave to facility (5 minutes)
City transit - Calgary Transit Routes 34, 48 and 57 serve within 1 block of the facility
Route 19 and 32 lets passengers across the street on 26 Avenue NE.
Located at the intersection of 36 Street NE and 26 Avenue NE.
Transit:C-train- Blue Line t (Route 202) to RUNDLE station,
Walk 1 block, north to 26 Ave to facility (5 minutes)
City transit - Calgary Transit Routes 34, 48 and 57 serve within 1 block of the facility
Route 19 and 32 lets passengers across the street on 26 Avenue NE.
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
ADDRESS
3500 26 Avenue NE
Calgary Alberta
T1Y 6J4
HOURS OF OPERATION
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm
   
WHEELCHAIR ACCESSIBILITY
Yes

On major bus route.


The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

V4.12