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Community Accessible Rehabilitation - Post-Covid-19 Rehabilitation   at
South Calgary Health Centre
Connect Care Specialty: Rehabilitation
Connect Care Department: CGY SCHC COMM ACCESS REHAB
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides assessment and rehabilitation treatment for clients who continue to demonstrate moderate to severe functional impairments secondary to a Covid-19 infection. Clients enrolled in this program will have access to short-term (maximum 12 months) intervention provided by a multidisciplinary team.The Post COVID Rehabilitation stream requires individuals to have functional goals related to their new impairments and has a combination of group and individual interventions. The areas addressed within the program are cognitive impairment or brain fog; functional breathing not associated with pulmonary causes; fatigue and energy management; and illness adjustment and emotional wellness.

The primary goal of the program is to reduce episodic disability and severity of symptoms, and stabilize clients’ functional performance.

This is not a return to work program, as many clients are unable to meet occupational demands without relapse in symptoms or worsening of their condition.

The anticipated length of stay for patients who are actively involved is approximately 12 months, unless their symptoms stabilize sooner. Any pre-existing limitations may not be addressed by our team and may need to be managed by their primary care provider.
Provides assessment and rehabilitation treatment for clients who continue to demonstrate moderate to severe functional impairments secondary to a Covid-19 infection. Clients enrolled in this program will have access to short-term (maximum 12 months) intervention provided by a multidisciplinary team.The Post COVID Rehabilitation stream requires individuals to have functional goals related to their new impairments and has a combination of group and individual interventions. The areas addressed within the program are cognitive impairment or brain fog; functional breathing not associated with pulmonary causes; fatigue and energy management; and illness adjustment and emotional wellness.

The primary goal of the program is to reduce episodic disability and severity of symptoms, and stabilize clients’ functional performance.

This is not a return to work program, as many clients are unable to meet occupational demands without relapse in symptoms or worsening of their condition.

The anticipated length of stay for patients who are actively involved is approximately 12 months, unless their symptoms stabilize sooner. Any pre-existing limitations may not be addressed by our team and may need to be managed by their primary care provider.
ROUTINE REFERRAL PROCESS
Please ensure that clients meet the eligibility criteria for Post-Covid-19 rehab.

Referral can be made by accessing Community Accessible Rehabilitation (CAR) - Central Access and Triage on Alberta Referral Directory and use the link to the referral form. Attach all relevant documents, including PFTs, diagnostic imaging and medical consultations.
Please ensure that clients meet the eligibility criteria for Post-Covid-19 rehab.

Referral can be made by accessing Community Accessible Rehabilitation (CAR) - Central Access and Triage on Alberta Referral Directory and use the link to the referral form. Attach all relevant documents, including PFTs, diagnostic imaging and medical consultations.
URGENT REFERRAL PROCESS
All referrals will be triaged to determine level of urgency.
All referrals will be triaged to determine level of urgency.
EMERGENCY REFERRAL PROCESS
Community Accessible Rehabilitation does not provide services on an emergency basis.
Community Accessible Rehabilitation does not provide services on an emergency basis.
ELIGIBILITY REQUIREMENTS
Clients who are being referred to CAR for rehabilitation after COVID-19 infection must meet the following criteria:
  • ≥18 years of age
  • The client has had a confirmed or suspected case of COVID-19 and is experiencing ongoing functional limitations (>8 weeks since symptom onset)
  • The client scores Grade 3 or 4 on the Post-COVID-19 Functional Status scale
  • From a cardiopulmonary perspective, the client must be safe to participate in rehabilitative exercise at a light to moderate intensity:
    • able to work between 30-60% of heart rate reserve, OR
    • has a rating of 1 to 4 on a 10 point scale of Rating of Perceived Exertion
  • The client has identified functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources
    • Requires multidisciplinary team approach
    • Demonstrates “rehab readiness”
    • Medically stable
    • Physically and cognitively able to participate in an active rehabilitation program
    • Motivated to achieve rehabilitation goals
If one of the reasons for referral is dyspnea, a copy of recent Pulmonary Function Testing (PFT) is required in order to process the referral. If the client cannot complete PFTs then medical consult notes and/or pulmonary diagnostic imaging results must accompany the referral.

To facilitate triage please indicate on the referral both the primary symptoms the client is experiencing AND how the symptoms impact the client’s day to day activities/abilities.

Referrals that do not meet the above criteria will be considered on a case by case basis.

For inquiries or to discuss referral appropriateness, contact CAR Central Coordination.
Telephone: 403-943-0279
Clients who are being referred to CAR for rehabilitation after COVID-19 infection must meet the following criteria:
  • ≥18 years of age
  • The client has had a confirmed or suspected case of COVID-19 and is experiencing ongoing functional limitations (>8 weeks since symptom onset)
  • The client scores Grade 3 or 4 on the Post-COVID-19 Functional Status scale
  • From a cardiopulmonary perspective, the client must be safe to participate in rehabilitative exercise at a light to moderate intensity:
    • able to work between 30-60% of heart rate reserve, OR
    • has a rating of 1 to 4 on a 10 point scale of Rating of Perceived Exertion
  • The client has identified functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources
    • Requires multidisciplinary team approach
    • Demonstrates “rehab readiness”
    • Medically stable
    • Physically and cognitively able to participate in an active rehabilitation program
    • Motivated to achieve rehabilitation goals
If one of the reasons for referral is dyspnea, a copy of recent Pulmonary Function Testing (PFT) is required in order to process the referral. If the client cannot complete PFTs then medical consult notes and/or pulmonary diagnostic imaging results must accompany the referral.

To facilitate triage please indicate on the referral both the primary symptoms the client is experiencing AND how the symptoms impact the client’s day to day activities/abilities.

Referrals that do not meet the above criteria will be considered on a case by case basis.

For inquiries or to discuss referral appropriateness, contact CAR Central Coordination.
Telephone: 403-943-0279
COMMUNICATION PROCESS
 
PHONE
403-943-0279 (Central Intake)
FAX
403-943-0578
REFERRAL RESOURCES
Specialist LINK
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Rehabilitation therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm
   
 
ADDRESS
31 Sunpark Plaza SE
Calgary Alberta
T2X 3W5
PATIENT APPOINTMENT INSTRUCTIONS
Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
 
DIRECTIONS
MacLeod Trail SE merge on Sun Valley Boulevard SE then turn at SunPark Gate SE and then follow Sunpark Plaza SE
MacLeod Trail SE merge on Sun Valley Boulevard SE then turn at SunPark Gate SE and then follow Sunpark Plaza SE
 
PHONE
403-943-0279 (Central Intake)
 
PARKING INSTRUCTIONS
There is currently no parking information available for this site
There is currently no parking information available for this site
 
EMAIL
WEBSITE
https://www.ahs.ca/info/Page15329.aspx
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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