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This healthcare service has 2 current healthcare service locations.
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Pelvic Health Physiotherapy   at
Red Deer Regional Hospital Centre
Specialty: Rehabilitation
Connect Care Department: RED RDHC PELVIC REHAB CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
Publicly funded single-discipline physiotherapy services for female adult clients with mild to moderate urinary incontinence, fecal / bowel incontinence, pelvic organ prolapse, or pelvic pain issues.Clients will receive a thorough internal and external evaluation by a pelvic health physiotherapist to determine the cause of their symptoms:
  • be provided with individualized treatment programs to manage their condition
  • be provided with education regarding the anatomy, physiology, and pathophysiology of pelvic health conditions
  • be advised on self-management strategies to improve or control symptoms and prevent recurrence
Publicly funded single-discipline physiotherapy services for female adult clients with mild to moderate urinary incontinence, fecal / bowel incontinence, pelvic organ prolapse, or pelvic pain issues.Clients will receive a thorough internal and external evaluation by a pelvic health physiotherapist to determine the cause of their symptoms:
  • be provided with individualized treatment programs to manage their condition
  • be provided with education regarding the anatomy, physiology, and pathophysiology of pelvic health conditions
  • be advised on self-management strategies to improve or control symptoms and prevent recurrence
ELIGIBILITY REQUIREMENTS
Female adult (18+) clients with mild to moderate urinary incontinence, fecal / bowel incontinence, pelvic organ prolapse, or pelvic pain issues.
Female adult (18+) clients with mild to moderate urinary incontinence, fecal / bowel incontinence, pelvic organ prolapse, or pelvic pain issues.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals to the program by Physician referral only.

Complete the referral form and fax it to the service using the contact information in this profile.

Include the Required Information/Investigations listed below along with the completed referral form.

Referrals will be placed in chronological order on a waitlist based on date received.

Urgent Referrals: Please indicate when referring if this is to be considered urgent.
Referrals to the program by Physician referral only.

Complete the referral form and fax it to the service using the contact information in this profile.

Include the Required Information/Investigations listed below along with the completed referral form.

Referrals will be placed in chronological order on a waitlist based on date received.

Urgent Referrals: Please indicate when referring if this is to be considered urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED RDHC PELVIC REHAB CL in the “To Department” section and complete order.

Referrals will be placed in chronological order on a waitlist based on date received.

Include the Required Information/Investigations listed below along with the completed referral form.

Urgent Referrals: Please indicate when referring if this is to be considered urgent.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED RDHC PELVIC REHAB CL in the “To Department” section and complete order.

Referrals will be placed in chronological order on a waitlist based on date received.

Include the Required Information/Investigations listed below along with the completed referral form.

Urgent Referrals: Please indicate when referring if this is to be considered urgent.
ADDITIONAL SERVICE DETAILS
Clients will receive a thorough internal and external evaluation by a pelvic health physiotherapist to determine the cause of their symptoms; be provided with individualized treatment programs to manage their condition; be provided with education regarding the anatomy, physiology, and pathophysiology of pelvic health conditions; and be advised on self-management strategies to improve or control symptoms and prevent recurrence.
Clients will receive a thorough internal and external evaluation by a pelvic health physiotherapist to determine the cause of their symptoms; be provided with individualized treatment programs to manage their condition; be provided with education regarding the anatomy, physiology, and pathophysiology of pelvic health conditions; and be advised on self-management strategies to improve or control symptoms and prevent recurrence.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Wait list status update every 7 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
403-343-4508
REFERRAL PHONE
403-343-4508
REFERRAL FAX
403-343-4419
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Incontinence of feces
< 3 Months
Functional Limitations
 
Current
Symptoms / Diagnosis, Date of Onset
 
Current
+-
Incontinence of urine
< 3 Months
Functional Limitations
 
Current
Symptoms / Diagnosis, Date of Onset
 
Current
+-
Pelvic floor tension
< 3 Months
Functional Limitations
 
Current
Symptoms / Diagnosis, Date of Onset
 
Current
Pelvic Floor Pain
+-
Pelvic organ prolapse
< 3 Months
Functional Limitations
 
Current
Symptoms / Diagnosis, Date of Onset
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
For cancelling or rescheduling an appointment contact (403) 343-4508. If a client is unable to attend a scheduled appointment please contact the clinic with at least 24 hrs notice. If there is a pattern of inconsistent attendance at scheduled appointments (2 missed) the client will be discharged from the service.
For cancelling or rescheduling an appointment contact (403) 343-4508. If a client is unable to attend a scheduled appointment please contact the clinic with at least 24 hrs notice. If there is a pattern of inconsistent attendance at scheduled appointments (2 missed) the client will be discharged from the service.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Outpatient Rehabilitation
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Clinic Directions: Outpatient Rehabilitation Department, Main Level, South Complex, Red Deer Regional Hospital Center

Red Deer Regional Hospital Centre (RDRHC) is accessed via Gaetz Avenue or Taylor Drive in Red Deer. If accessing via Hwy QE2 please take the 32nd Street Exit and follow H signs.
Clinic Directions: Outpatient Rehabilitation Department, Main Level, South Complex, Red Deer Regional Hospital Center

Red Deer Regional Hospital Centre (RDRHC) is accessed via Gaetz Avenue or Taylor Drive in Red Deer. If accessing via Hwy QE2 please take the 32nd Street Exit and follow H signs.
 
PHONE
403-343-4508
 
PARKING INSTRUCTIONS
Underground, parkade and street parking is available at the hospital for patients at a fee. Please use AHS parking app or pay cash at onsite machines.
Underground, parkade and street parking is available at the hospital for patients at a fee. Please use AHS parking app or pay cash at onsite machines.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Select follow-up consultations may be completed by telephone.
Select follow-up consultations may be completed by telephone.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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