Pediatric Urgent Follow Up Clinic at Peter Lougheed Centre - Referral Information

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This healthcare service has 2 current healthcare service locations.

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Current Service Locations (2)
Alberta Children's Hospital
Peter Lougheed Centre

Pediatric Urgent Follow Up Clinic at

Peter Lougheed Centre

Specialty: Pediatrics

Connect Care Department: CGY PLC 41 PEDIATRICS MFU

Estimated time to routine appointment: Within 1 week

Alberta Health Services - Calgary Zone

SERVICE DESCRIPTION

Provides medical assessment to pediatric patients who have been discharged from Alberta Children's Hospital or seen in Alberta Children's Hospital or South Health Campus Emergency Departments within the previous 72 hours ONLY.Provides assessment, treatment, prevention and education to pediatric patients.

Patients will be assessed by a pediatrician for follow-up of medical concern(s)
Patients may be admitted following an assessment

Patients will be assessed by a pediatrician for follow-up of medical concern(s)
Patients may be admitted following an assessment

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ELIGIBILITY REQUIREMENTS

Inclusion Criteria
Any urgent medical condition requiring follow-up within 72 hours with appointment provided prior to discharge.

Exclusion Criteria

Children with an existing community physician that could provide follow-up in <72 hours
Chronic medical, behavioural, developmental or psychiatric condition

Inclusion Criteria
Any urgent medical condition requiring follow-up within 72 hours with appointment provided prior to discharge.

Exclusion Criteria

Children with an existing community physician that could provide follow-up in <72 hours
Chronic medical, behavioural, developmental or psychiatric condition

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Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.

REFERRAL PROCESS - FOR NON-CONNECT CARE USERS

Referrals are only accepted from ED, ACH/PLC Inpatient Units and Urgent Care.
Complete the referral form and fax it to the service using the contact information in this profile.

Physician to ensure the patient is appropriate for clinic by reviewing the referral guidelines and required information/investigations.
Referring physician/unit clerk must contact PLC Unit 41 by CALLING the referral phone line which is open 24x7. Send patient information, clinical questions and discharge record to referral fax line.
PLC unit 41 will provide referring physician/unit clerk with appointment date and time. Confirm appointment details with family BEFORE discharge.
Physician to confirm with family date and time of appointment and present patient information form.

Referrals are only accepted from ED, ACH/PLC Inpatient Units and Urgent Care.
Complete the referral form and fax it to the service using the contact information in this profile.

Physician to ensure the patient is appropriate for clinic by reviewing the referral guidelines and required information/investigations.
Referring physician/unit clerk must contact PLC Unit 41 by CALLING the referral phone line which is open 24x7. Send patient information, clinical questions and discharge record to referral fax line.
PLC unit 41 will provide referring physician/unit clerk with appointment date and time. Confirm appointment details with family BEFORE discharge.
Physician to confirm with family date and time of appointment and present patient information form.

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REFERRAL PROCESS - FOR CONNECT CARE USERS

Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, type CGY PLC 41 PEDIATRICS MFU in the “To Department” section and complete order.

Physician to ensure the patient is appropriate for clinic by reviewing the referral guidelines and required information/investigations.
Referring physician/unit clerk must contact PLC Unit 41 by CALLING the referral phone line which is open 24x7. Send patient information, clinical questions and discharge record to referral fax line.
PLC unit 41 will provide referring physician/unit clerk with appointment date and time. Confirm appointment details with family BEFORE discharge.
Physician to confirm with family date and time of appointment and present patient information form.

Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, type CGY PLC 41 PEDIATRICS MFU in the “To Department” section and complete order.

Physician to ensure the patient is appropriate for clinic by reviewing the referral guidelines and required information/investigations.
Referring physician/unit clerk must contact PLC Unit 41 by CALLING the referral phone line which is open 24x7. Send patient information, clinical questions and discharge record to referral fax line.
PLC unit 41 will provide referring physician/unit clerk with appointment date and time. Confirm appointment details with family BEFORE discharge.
Physician to confirm with family date and time of appointment and present patient information form.

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ADDITIONAL SERVICE DETAILS

PATIENT HANDOUT - IMPORTANT APPOINTMENT INFORMATION

Clinic days of the week and times: Tuesday and Thursday 1- 4pm (5 time slots/day)

Patient Information
This clinic visit is only to follow up on issues related to your child’s hospitalization/emergency visit and not to replace your current health care provider. Ongoing medical care will be undertaken by your family physician or pediatrician.

Once you arrive at the Peter Lougheed Centre, you will be screened by the front entrance screeners for COVID symptoms. If your child has any symptoms, you will still be seen in the clinic, but a clinic nurse will escort you from the entrance to the clinic. There is no need to stop in admitting ¿ go directly to Unit 41 (4th floor) of the main hospital building. There is a doorbell outside of the unit that you can push for the unit clerk to let you in.

Please be aware that only 1 parent/caregiver will be allowed to accompany the patient due to COVID visitor restrictions. No siblings will be allowed. Exceptions can be made if behaviour challenges requiring two caregivers, medical or equipment needs requiring two caregivers or if Social Services are involved.

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COMMUNICATION PROCESS

Referral receipt to referring source within 7 days.
Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
Appointment outcome to referral source within 30 days.

PHONE

403-943-4555 (Switchboard)

REFERRAL PHONE

403-943-5741

REFERRAL FAX

403-943-5454

REFERRAL FORM

Referral Form

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LINKED SPECIALISTS

CLICK + TO VIEW REFERRAL GUIDELINES

Routine Reason for Referral

Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.

Access Target

Required Information/Investigations

Investigation Timing

Additional Details

Asthma