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Children's Allied Health Services   at
Seton - Jasper Healthcare Centre
Specialty: Pediatric Rehabilitation
Connect Care Department: JAS JHC CHILD ALLIED HEALTH
Estimated time to routine appointment: Within 3 months
Alberta Health Services - North Zone
SERVICE DESCRIPTION
This service offers skill-building, assessment, and treatment activities for the families of children who have or may develop developmental delays, or disabilities.Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Services will vary and is based on a child's needs and goals, and the availability of local programs.

Communication

Services help with:
  • use of speech sounds
  • use of words to communicate thoughts and ideas
  • speaking smoothly and easily
  • how the voice sounds
  • understanding spoken language and listening
Eating, feeding and swallowing

Services help with:
  • concerns with the safety or efficiency of eating and drinking
  • concerns with getting enough nutrition or hydration
  • ability for the child to feed themselves
Equipment to support communication

Services help with:
  • use of equipment to help children talk and understand (i.e. strategies such as pointing to pictures or using tablets that generate speech)
  • this is often called Alternative & Augmentative Communication (AAC)
Equipment to support movement and function

Services help with:
  • need for specialized equipment such as walkers, wheelchairs, standing frames
  • making of splints, orthotics and specialty casting
Participating in childhood activities and taking care of self

Services help with:
  • participation in activities typical for their development, such as play
  • self-care (e.g. dressing, toileting, sleeping, personal hygiene)self / emotional regulation (e.g. difficulty with outbursts, meltdowns, becoming overwhelmed)
This service offers skill-building, assessment, and treatment activities for the families of children who have or may develop developmental delays, or disabilities.Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Services will vary and is based on a child's needs and goals, and the availability of local programs.

Communication

Services help with:
  • use of speech sounds
  • use of words to communicate thoughts and ideas
  • speaking smoothly and easily
  • how the voice sounds
  • understanding spoken language and listening
Eating, feeding and swallowing

Services help with:
  • concerns with the safety or efficiency of eating and drinking
  • concerns with getting enough nutrition or hydration
  • ability for the child to feed themselves
Equipment to support communication

Services help with:
  • use of equipment to help children talk and understand (i.e. strategies such as pointing to pictures or using tablets that generate speech)
  • this is often called Alternative & Augmentative Communication (AAC)
Equipment to support movement and function

Services help with:
  • need for specialized equipment such as walkers, wheelchairs, standing frames
  • making of splints, orthotics and specialty casting
Participating in childhood activities and taking care of self

Services help with:
  • participation in activities typical for their development, such as play
  • self-care (e.g. dressing, toileting, sleeping, personal hygiene)self / emotional regulation (e.g. difficulty with outbursts, meltdowns, becoming overwhelmed)
ELIGIBILITY REQUIREMENTS
Patients must have a confirmed diagnosis of osteoarthritis in their knee(s) / hip(s).

A trained GLA:D® provider can also provide this diagnosis. An x-ray is not required.
Visit the GLA:D® Canada website for locations and contact the individual clinics for more information on class scheduling and registration.
Patients must have a confirmed diagnosis of osteoarthritis in their knee(s) / hip(s).

A trained GLA:D® provider can also provide this diagnosis. An x-ray is not required.
Visit the GLA:D® Canada website for locations and contact the individual clinics for more information on class scheduling and registration.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
There must be a diagnosis of osteoarthritis in the knee(s) or hip(s) by a physician or by a registered GLA:D® provider.
Call the service using the GLA:D® Canada website to find the appropriate location and contact information.
There must be a diagnosis of osteoarthritis in the knee(s) or hip(s) by a physician or by a registered GLA:D® provider.
Call the service using the GLA:D® Canada website to find the appropriate location and contact information.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED RDHC GLAD PROGRAM in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type RED RDHC GLAD PROGRAM in the “To Department” section and complete order.  
REFERRAL PROCESS - FOR SELF-REFERRAL
For a referral, either contact your doctor or a GLA:D® clinic to have an assessment done by a GLA:D® provider.
For a referral, either contact your doctor or a GLA:D® clinic to have an assessment done by a GLA:D® provider.
ADDITIONAL SERVICE DETAILS
This program is offered by both private and public providers. Fees may apply please contact the individual locations for more information.

Hours of operation: Call the clinic for program dates/times and details on how to register.
This program is offered by both private and public providers. Fees may apply please contact the individual locations for more information.

Hours of operation: Call the clinic for program dates/times and details on how to register.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
844-411-0202
FAX
877-391-0202
REFERRAL FORM
Call the clinic for details on program dates and course registration.
Call the clinic for details on program dates and course registration.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Education
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Osteoarthritis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Physical medicine neuromuscular training
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Multiple missed appointments may result in patients requiring a new referral.
Multiple missed appointments may result in patients requiring a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
518 Robson Street
Jasper Alberta
T0E 1E0
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Directions will be provided to the patient at the time of appointment.
Directions will be provided to the patient at the time of appointment.
 
PHONE
844-411-0202
 
PARKING INSTRUCTIONS
Parking instructions will be provided to the patient at the time of appointment.
Parking instructions will be provided to the patient at the time of appointment.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Contact the individual location for parking information.
Contact the individual location for parking information.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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