Back to search results
This healthcare service has 1 current healthcare service locations.
Cardiac Implantable Electrical Device Clinic (CIED) Central Access and Triage   at
Calgary Zone and Area
Central Access Healthcare Service
Connect Care Specialty: Cardiology
Connect Care Department: CALGARY ZONE CIED DEVICE CAT
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This central access referral service provides a single point of entry for individuals with Pacemakers, Implantable Cardioverter Devices (ICDs), Cardiac Resynchronization Therapy (CRT) devices.

New referrals for Implantable Loop Recorder (ILR) should be directed to Cardiac Arrhythmia Central Access and Triage.
This central access referral service provides a single point of entry for individuals with Pacemakers, Implantable Cardioverter Devices (ICDs), Cardiac Resynchronization Therapy (CRT) devices.

New referrals for Implantable Loop Recorder (ILR) should be directed to Cardiac Arrhythmia Central Access and Triage.
ROUTINE REFERRAL PROCESS
Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

New referrals for Implantable Loop Recorder (ILR) should be directed to Cardiac Arrhythmia Central Access and Triage.

Note:
  • Please refer patient to cardiologist for potential pacemaker workup.
Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

New referrals for Implantable Loop Recorder (ILR) should be directed to Cardiac Arrhythmia Central Access and Triage.

Note:
  • Please refer patient to cardiologist for potential pacemaker workup.
URGENT REFERRAL PROCESS
EMERGENT REFERRAL / EMERGENCY:
ACH: (403) 955-7211 - Call hospital operator to page on-call Pediatric Cardiologist
FMC: (403) 944-1110 - Call hospital operator to page on-call Electrophysiologist
RGH: (403) 943-3000 - Call hospital operator to page on-call Electrophysiologist
PLC: (403) 943-4555 - Call hospital operator to page on-call Electrophysiologist
SHC: (403) 956-1111 - Call hospital operator to page on-call Electrophysiologist
EMERGENT REFERRAL / EMERGENCY:
ACH: (403) 955-7211 - Call hospital operator to page on-call Pediatric Cardiologist
FMC: (403) 944-1110 - Call hospital operator to page on-call Electrophysiologist
RGH: (403) 943-3000 - Call hospital operator to page on-call Electrophysiologist
PLC: (403) 943-4555 - Call hospital operator to page on-call Electrophysiologist
SHC: (403) 956-1111 - Call hospital operator to page on-call Electrophysiologist
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
  • ACH:
    • Referrals accepted for persons aged 0-18
  • FMC/PLC/RGH/SHC/ACH:
 Pacemaker referrals are only accepted from a cardiologist.
  • ACH:
    • Referrals accepted for persons aged 0-18
  • FMC/PLC/RGH/SHC/ACH:
 Pacemaker referrals are only accepted from a cardiologist.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 30 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Bradycardia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Brugada syndrome
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Cardiac arrest
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Cardiomyopathy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Heart block
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Long QT syndrome
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Sinus node dysfunction
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Syncope
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Ventricular fibrillation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month

Ventricular tachycardia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG (with arrhythmia)
 
Within 3 months

Recent cardiac test
 
Within 1 month


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0