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This healthcare service has 1 current healthcare service locations.
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Addiction and Mental Health - Intake Services, Child and Adolescent   at
Nexus Business Park
Specialty: Addiction and Mental Health
Connect Care Department: EDM NXS AMH CYF ADDICTIONS
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides a single intake service for child and adolescent community mental health clinics across the Edmonton Zone.Offers screening and triaging of referrals, offers choices based on the primary concern and goals of the referral, including booking an appointment with a community clinic therapist, providing resources, and/or redirection of some referrals to the most appropriate services.
Provides a single intake service for child and adolescent community mental health clinics across the Edmonton Zone.Offers screening and triaging of referrals, offers choices based on the primary concern and goals of the referral, including booking an appointment with a community clinic therapist, providing resources, and/or redirection of some referrals to the most appropriate services.
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Referrals can be faxed to 780-408-8776. Internal referrals require a mental health assessment included with the referral, completed by either a MH professional within our Addiction and Mental Health or a child psychiatrist. 
External Referrals should complete the attached Connect Care Referral form and provide any supporting documenation.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Non-Connect Care Users: Referrals can be faxed to 780-408-8776. Internal referrals require a mental health assessment included with the referral, completed by either a MH professional within our Addiction and Mental Health or a child psychiatrist. 
External Referrals should complete the attached Connect Care Referral form and provide any supporting documenation.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
URGENT REFERRAL PROCESS
Urgent referrals will be indicated by checking off the "urgent" box on the referral. Please remember, this is not a crisis service. We do prioritize urgent referrals, but there is still a waiting period before the young person will be seen by a therapist.
Urgent referrals will be indicated by checking off the "urgent" box on the referral. Please remember, this is not a crisis service. We do prioritize urgent referrals, but there is still a waiting period before the young person will be seen by a therapist.
EMERGENCY REFERRAL PROCESS
This is not an emergency service
This is not an emergency service
ELIGIBILITY REQUIREMENTS
- Pediatrics 4yrs 9months to 17yrs 9 months
- Concerns related to mental health
- Wanting to explore mental health concerns - look at connecting to a Mental Health Therapist and/or other resources
- Pediatrics 4yrs 9months to 17yrs 9 months
- Concerns related to mental health
- Wanting to explore mental health concerns - look at connecting to a Mental Health Therapist and/or other resources
ADDITIONAL SERVICE DETAILS
The CYF Intake Services team matches young people and their families with appropriate services based on their needs. Many families will be connected with a Mental Health Therapist, but many families do not require seeing a therapist in a clinic. Alternatives offered include Walk In options, online resources, parent education groups, connection wtih addiction supports, etc.
The CYF Intake Services team matches young people and their families with appropriate services based on their needs. Many families will be connected with a Mental Health Therapist, but many families do not require seeing a therapist in a clinic. Alternatives offered include Walk In options, online resources, parent education groups, connection wtih addiction supports, etc.
 
PHONE
780-342-4415
FAX
780-408-8776
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Mental health screening assessment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Patient referral
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
Suite 300
11642 142 Street NW
Edmonton Alberta
T5M 1V4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Nexus Business Park is located on 142 Street and 118 Ave in Edmonton.
Nexus Business Park is located on 142 Street and 118 Ave in Edmonton.
 
PHONE
780-342-4415
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.2