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COPD (Chronic Obstructive Pulmonary Disease) Diagnostic Clinic   at
Royal Alexandra Hospital
Specialty: Pulmonology
Connect Care Department: EDM RAH ATC COPD CL
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The COPD Diagnostic clinic is meant to provide access to services that will provide Education on COPD prevention, treatment and self management strategies and optimize patient quality of life.The COPD Diagnostic clinic services may be used for patients:
  • with new or suspected diagnosis of COPD
  • diagnostic uncertainty of COPD
  • previous smoking history of greater than 20 pack years
Patients excluded include:
  • a likely diagnosis of a lung condition other than COPD
  • advanced metastatic lung cancer undergoing palliative radiotherapy / chemotherapy
  • patient involved with palliative care
  • patient currently admitted to hospital
  • patient under evaluation for sleep apnea
  • patient does not have the ability to be contacted
The COPD Diagnostic clinic is meant to provide access to services that will provide Education on COPD prevention, treatment and self management strategies and optimize patient quality of life.The COPD Diagnostic clinic services may be used for patients:
  • with new or suspected diagnosis of COPD
  • diagnostic uncertainty of COPD
  • previous smoking history of greater than 20 pack years
Patients excluded include:
  • a likely diagnosis of a lung condition other than COPD
  • advanced metastatic lung cancer undergoing palliative radiotherapy / chemotherapy
  • patient involved with palliative care
  • patient currently admitted to hospital
  • patient under evaluation for sleep apnea
  • patient does not have the ability to be contacted
ELIGIBILITY REQUIREMENTS
The COPD Diagnostic clinic services may be used for patients:
  • with new or suspected diagnosis of COPD
  • or diagnostic uncertainty of COPD
  • previous smoking history of greater than 20 pack years
Patients excluded include:
  • a likely diagnosis of a lung condition other than COPD
  • advanced metastatic lung cancer undergoing palliative radiotherapy / chemotherapy
  • patient involved with palliative care
  • patient currently admitted to hospital
  • patient under evaluation for sleep apnea
  • patient does not have the ability to be contacted
The COPD Diagnostic clinic services may be used for patients:
  • with new or suspected diagnosis of COPD
  • or diagnostic uncertainty of COPD
  • previous smoking history of greater than 20 pack years
Patients excluded include:
  • a likely diagnosis of a lung condition other than COPD
  • advanced metastatic lung cancer undergoing palliative radiotherapy / chemotherapy
  • patient involved with palliative care
  • patient currently admitted to hospital
  • patient under evaluation for sleep apnea
  • patient does not have the ability to be contacted
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are ONLY accepted from the following areas: Emergency Depts - Royal Alexandra Hospital (RAH) and North East Health Centre, the RAH Urgent General Internal Medicine clinic and RAH Attending physicians.
Complete the referral form and fax it to the service using the contact information in this profile.
Referrals are ONLY accepted from the following areas: Emergency Depts - Royal Alexandra Hospital (RAH) and North East Health Centre, the RAH Urgent General Internal Medicine clinic and RAH Attending physicians.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type EDM RAH ATC COPD CL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type EDM RAH ATC COPD CL in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Clinic is run weekly on Friday afternoon. Patients are seen by a Respirologist, Nurse Practitioners, and Respiratory Therapists with support from the Outpatient Dept staff.
The COPD Diagnostic clinic is meant to provide access to services that will provide Education on COPD prevention, treatment and self-management strategies and optimize patient quality of life. The clinic will help decrease healthcare utilization of Emergency services and hospital admissions while facilitate referrals to appropriate primary care and community resources.
Clinic is run weekly on Friday afternoon. Patients are seen by a Respirologist, Nurse Practitioners, and Respiratory Therapists with support from the Outpatient Dept staff.
The COPD Diagnostic clinic is meant to provide access to services that will provide Education on COPD prevention, treatment and self-management strategies and optimize patient quality of life. The clinic will help decrease healthcare utilization of Emergency services and hospital admissions while facilitate referrals to appropriate primary care and community resources.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-4450
FAX
780-735-5818
REFERRAL PHONE
780-735-4450
REFERRAL FAX
780-735-5818
REFERRAL FORM
Has been circulated to the relevant referring departments.
Has been circulated to the relevant referring departments.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Asthma
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
COPD - Chronic obstructive pulmonary disease
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please give as much notice as possible when cancelling appointments.  
Please call 780735-4450 to cancel. If more than 2 cancelled appointments, a new referral is required.
Please give as much notice as possible when cancelling appointments.  
Please call 780735-4450 to cancel. If more than 2 cancelled appointments, a new referral is required.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday: 12:30 pm - 3:00 pm
Description:
Referrals are accepted 24/7 however, referrals are only triaged during clinic hours Monday thru Friday
   
 
ADDRESS

Active Treatment Centre (ATC) Basement B410


10240 Kingsway NW
Edmonton Alberta
T5H 3V9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The COPD - Diagnostic clinic is located at the Royal Alexandra Hospital, in the Active treatment centre (ATC) in the Outpatient Dept - B410 (Basement area).

Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.Bus stop 111 Ave, 106 St NW
LRT station; Kingsway.
The COPD - Diagnostic clinic is located at the Royal Alexandra Hospital, in the Active treatment centre (ATC) in the Outpatient Dept - B410 (Basement area).

Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.Bus stop 111 Ave, 106 St NW
LRT station; Kingsway.
 
PHONE
780-735-4450
 
PARKING INSTRUCTIONS
Parking is located around the campus including the closest entrance located off of Kingsway Ave.  Use the lower / basement parking area.  Parking is pay only.  Pay for your parking when you enter the hospital building at the pay station.    You can do this using a credit card and by registering your license plate.
Parking is located around the campus including the closest entrance located off of Kingsway Ave.  Use the lower / basement parking area.  Parking is pay only.  Pay for your parking when you enter the hospital building at the pay station.    You can do this using a credit card and by registering your license plate.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Appointments are not virtual at this time.
Appointments are not virtual at this time.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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