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This healthcare service has 1 current healthcare service locations.
Child Life Services   at
Stollery Children's Hospital
Specialty: Child Life, Recreation Therapy
Connect Care Department: EDM STO WMC CHILD LIFE
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides psychosocial, developmental and educational support to children (0-17 years) and families regarding illness and hospitalization.Supports children and families in the hospital by:
  • developing strategies to help adapt to, cope with and adjust to illness or hospitalization
  • addressing anxiety or misunderstandings using various strategies (e.g. expressive art, therapeutic or medical play)
  • collaborating with families and other healthcare providers in the hospital and community
  • teaching children and families what to expect with treatments, illness and hospitalization
  • providing safe and fun places to play and learn through normal life experiences and special events
  • running play and teen group programs ("The Beach", "Enchanted Forest", and the "Teen Room")
  • therapeutic arts programming and 1:1 support (music, therapy, art therapy)
  • recreation therapy programming and 1:1 support
Provides psychosocial, developmental and educational support to children (0-17 years) and families regarding illness and hospitalization.Supports children and families in the hospital by:
  • developing strategies to help adapt to, cope with and adjust to illness or hospitalization
  • addressing anxiety or misunderstandings using various strategies (e.g. expressive art, therapeutic or medical play)
  • collaborating with families and other healthcare providers in the hospital and community
  • teaching children and families what to expect with treatments, illness and hospitalization
  • providing safe and fun places to play and learn through normal life experiences and special events
  • running play and teen group programs ("The Beach", "Enchanted Forest", and the "Teen Room")
  • therapeutic arts programming and 1:1 support (music, therapy, art therapy)
  • recreation therapy programming and 1:1 support
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
URGENT REFERRAL PROCESS
EMERGENCY REFERRAL PROCESS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-407-7758
REFERRAL FORM
LINKED SPECIALISTS
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please call service 48 hours in advance if you need to reschedule an appointment.

A client that No Shows for 2 appointments will be discharged.

A “No Show” is defined as a client who does not attend an appointment, more than 15 minutes late for the appointment and does not call 24 hours to provide notice that they will not be attending.
Please call service 48 hours in advance if you need to reschedule an appointment.

A client that No Shows for 2 appointments will be discharged.

A “No Show” is defined as a client who does not attend an appointment, more than 15 minutes late for the appointment and does not call 24 hours to provide notice that they will not be attending.
 
HOURS OF OPERATION
Monday: 7:00 am - 4:00 pm
Tuesday: 7:00 am - 4:00 pm
Wednesday: 7:00 am - 4:00 pm
Thursday: 7:00 am - 4:00 pm
Friday: 7:00 am - 4:00 pm
Description:
Check calendar located outside of WMC 4B1.08 for updated program times.
   
 
ADDRESS
8440 112 Street
Edmonton Alberta
T6G 2B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located on 50 Street in Evansburg, Alberta.
Located on 50 Street in Evansburg, Alberta.
 
PHONE
780-407-7758
VIRTUAL APPOINTMENT INFORMATION
Phone and Zoom appointments are available.
Phone and Zoom appointments are available.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.7