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This healthcare service has 1 current healthcare service locations.
Addiction and Mental Health - Detoxification Services, Adult   at
Alberta Hospital Edmonton
Specialty: Addiction and Mental Health
Connect Care Department: EDM AHE AMH ARC TRIAGE
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides safe detoxification services by qualified nursing staff and a consulting physician.The Addiction Recovery Centre (ARC) is a residential facility that provides safe detoxification services.

Services provided include:
  • health stabilization
  • assessment
  • referral
  • information sessions
  • an introduction to self-help groups
The centre also offers addiction treatment planning, facilitated by addiction counselors.
Provides safe detoxification services by qualified nursing staff and a consulting physician.The Addiction Recovery Centre (ARC) is a residential facility that provides safe detoxification services.

Services provided include:
  • health stabilization
  • assessment
  • referral
  • information sessions
  • an introduction to self-help groups
The centre also offers addiction treatment planning, facilitated by addiction counselors.
ELIGIBILITY REQUIREMENTS
  • Age 17 +                             
  • Addiction and Mental Health concerns - detoxification of alcohol and other substances 
  • Age 17 +                             
  • Addiction and Mental Health concerns - detoxification of alcohol and other substances 
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Fax or call the service using the contact information in this profile.
Fax or call the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM AHE AMH ARC TRIAGE in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM AHE AMH ARC TRIAGE in the “To Department” section and complete order. 
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile.  Walk-in clients are also accepted.
Clients can self-refer by calling the service directly using the contact information in this profile.  Walk-in clients are also accepted.
ADDITIONAL SERVICE DETAILS
Provides safe detoxification services by qualified nursing staff and a consulting physician.  ARC is a medically supervised 42 bed residential facility with nurses that provides short-stay detoxification services, with care provided by a multidisciplinary team including: daily physician support and psychiatry by referral.

Services provided consist of assessment and interventions including mental health and suicide risk, acute withdrawal management from psychoactive substances, initiation and/or stabilization of opioid agonist therapy.  Onsite Addiction Counsellors facilitate recovery-oriented groups and collaborate with clients to develop individualized recovery plans with referrals.

Clients can present to triage 7 days a week between 1000-1100.  Community agencies can refer clients who may have barriers to presenting at triage.  Emergency referrals are coordinated through the Addiciton and Mental Health Bed Management Team.
Please present to the facility for triage between 1000-1100. If you are presenting to triage, you will proceed to the front desk to provide your demographics. If possible, bring ID and/or your healthcare card.
Provides safe detoxification services by qualified nursing staff and a consulting physician.  ARC is a medically supervised 42 bed residential facility with nurses that provides short-stay detoxification services, with care provided by a multidisciplinary team including: daily physician support and psychiatry by referral.

Services provided consist of assessment and interventions including mental health and suicide risk, acute withdrawal management from psychoactive substances, initiation and/or stabilization of opioid agonist therapy.  Onsite Addiction Counsellors facilitate recovery-oriented groups and collaborate with clients to develop individualized recovery plans with referrals.

Clients can present to triage 7 days a week between 1000-1100.  Community agencies can refer clients who may have barriers to presenting at triage.  Emergency referrals are coordinated through the Addiciton and Mental Health Bed Management Team.
Please present to the facility for triage between 1000-1100. If you are presenting to triage, you will proceed to the front desk to provide your demographics. If possible, bring ID and/or your healthcare card.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-342-5900
FAX
780-342-5932
REFERRAL PHONE
780-342-5900
REFERRAL FAX
780-342-5932
REFERRAL FORM
Community Referral Guide.
Community Referral Guide.
REFERRAL ADVICE
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Addiction
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Cocaine withdrawal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Detoxification service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Hallucinations
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Methamphetamine withdrawal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Opioid withdrawal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Psychostimulant withdrawal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Substance misuse behavior
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Substance use treatment: alcohol withdrawal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month

Withdrawal symptom
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Investigations
 
As available

Reasoning
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Not Applicable.
Not Applicable.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Description:
Walk-ins are accepted between 10:00 AM and 11:00 AM.
   
 
ADDRESS
Building 12
17480 Fort Road
Edmonton Alberta
T5Y 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Alberta Hospital Edmonton is located in NW Edmonton on Fort Rd NW. Fort Road NW is accessible from 167 Ave NW and 18 St NW.
Alberta Hospital Edmonton is located in NW Edmonton on Fort Rd NW. Fort Road NW is accessible from 167 Ave NW and 18 St NW.
 
PHONE
780-342-5900
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6