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Pediatric Speech-Language Pathology   at
Alberta Children's Hospital
Specialty: Speech Therapy
Connect Care Department: CGY ACH PED SLP
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Tertiary Speech-Language Pathology at ACH serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.Tertiary Speech-Language Pathology at ACH serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.

We work in an interdisciplinary model supporting children with communication, feeding and swallowing disorders and work in close consultation with our community counterparts e.g. AHS community SLP and Allied Health teams and education services.

Provides:
  • assessment, diagnosis, treatment, consultation and education targeting specific goals
  • service can be provided in isolation of, or in collaboration with various multi-disciplinary clinics
  • service delivery follows a response to intervention approach and may be offered in universal, targeted or individualized formats
  • navigational supports to transition children to local services as required using Pediatric Rehabilitation Continuum to guide level and location of care needs
Service Streams:
  • sensory: cleft palate, craniofacial disorders and velopharyngeal dysfunction; paediatric voice, hearing services for children with unilateral / bilateral permanent hearing loss
  • eating, feeding and swallowing: instrumental and clinical swallowing assessment - videofluoroscopic swallow studies (VFSS / MBS) and fibreoptic endoscopic evaluation of swallowing (FEES), clinical eating, feeding and swallowing assessment and intervention
  • neurorehabilitation: pediatric rehabilitation and education program supports at Gordon Townsend School, inpatient and outpatient assessment, management and transition supports for children with acquired and nuerological communication disorders, somatic clinic supports
  • ACETS: provision and support of augmentative communication strategies and devices
  • ECR: feeding and communication supports for children with complex needs through multidisciplinary intervention for children under 5
  • neonatal follow up clinic: Assessment, monitoring and navigational supports for children under the neonatal follow up clinic
  • inpatient care: communication, feeding and swallowing assessment and intervention for children admitted to ACH with a new clinical query or change in presentation. Communication access suported
Tertiary Speech-Language Pathology at ACH serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.Tertiary Speech-Language Pathology at ACH serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.

We work in an interdisciplinary model supporting children with communication, feeding and swallowing disorders and work in close consultation with our community counterparts e.g. AHS community SLP and Allied Health teams and education services.

Provides:
  • assessment, diagnosis, treatment, consultation and education targeting specific goals
  • service can be provided in isolation of, or in collaboration with various multi-disciplinary clinics
  • service delivery follows a response to intervention approach and may be offered in universal, targeted or individualized formats
  • navigational supports to transition children to local services as required using Pediatric Rehabilitation Continuum to guide level and location of care needs
Service Streams:
  • sensory: cleft palate, craniofacial disorders and velopharyngeal dysfunction; paediatric voice, hearing services for children with unilateral / bilateral permanent hearing loss
  • eating, feeding and swallowing: instrumental and clinical swallowing assessment - videofluoroscopic swallow studies (VFSS / MBS) and fibreoptic endoscopic evaluation of swallowing (FEES), clinical eating, feeding and swallowing assessment and intervention
  • neurorehabilitation: pediatric rehabilitation and education program supports at Gordon Townsend School, inpatient and outpatient assessment, management and transition supports for children with acquired and nuerological communication disorders, somatic clinic supports
  • ACETS: provision and support of augmentative communication strategies and devices
  • ECR: feeding and communication supports for children with complex needs through multidisciplinary intervention for children under 5
  • neonatal follow up clinic: Assessment, monitoring and navigational supports for children under the neonatal follow up clinic
  • inpatient care: communication, feeding and swallowing assessment and intervention for children admitted to ACH with a new clinical query or change in presentation. Communication access suported
ELIGIBILITY REQUIREMENTS
Inclusion Criteria:
  • children from birth to 17 years 11 months who reside in Alberta Health Services (AHS) Calgary Zone with
  • complex neuro-developmental and/or sub-acute concerns impacting daily life or;
  • an acute change in function and/or medical instability or;
  • significant regression of skills or;
  • significant risk for deterioration of functioning.
Exclusion Criteria:
  • Referrals for evaluation or administration of specific standardization tools for an external organization’s funding or programming qualifications
Inclusion Criteria:
  • children from birth to 17 years 11 months who reside in Alberta Health Services (AHS) Calgary Zone with
  • complex neuro-developmental and/or sub-acute concerns impacting daily life or;
  • an acute change in function and/or medical instability or;
  • significant regression of skills or;
  • significant risk for deterioration of functioning.
Exclusion Criteria:
  • Referrals for evaluation or administration of specific standardization tools for an external organization’s funding or programming qualifications
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.  Please include reasons for referral and inclusion of information addressing referral guidelines.
If urgent, please provide a clear indication of urgency and reason for same.
Complete the referral form and fax it to the service using the contact information in this profile.  Please include reasons for referral and inclusion of information addressing referral guidelines.
If urgent, please provide a clear indication of urgency and reason for same.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Speech Therapy, type CGY ACH PED SLP in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Speech Therapy, type CGY ACH PED SLP in the “To Department” section and complete order. 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-8854
FAX
403-476-7756
REFERRAL PHONE
403-955-5429
REFERRAL FAX
403-476-7756
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cleft palate
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Cognitive communication disorder
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Communication impairment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Feeding problem
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Hearing impairment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Neurological rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Swallowing problem
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
After 3rd missed appointment, re-referral from physician is required.
After 3rd missed appointment, re-referral from physician is required.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located on the corner of 24 Avenue NW and West Campus Drive NW
Located on the corner of 24 Avenue NW and West Campus Drive NW
 
PHONE
403-955-8854
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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