Respiratory Therapy - Outpatients / Community   at
Viking Health Centre
Specialty: Respiratory Therapy
Connect Care Department: VIK VHC RESP THERAPY CL
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Central
SERVICE DESCRIPTION
Community Respiratory Therapy Outpatient services includes an array of respiratory diagnostic and therapeutic interventions.Services include:
  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • pulmonary rehabilitation
Community Respiratory Therapy Outpatient services includes an array of respiratory diagnostic and therapeutic interventions.Services include:
  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • pulmonary rehabilitation
ELIGIBILITY REQUIREMENTS
  • Referral must be completed by a Social Worker, Mental Health Therapist, Clinical Nurse Specialist or Physician. 
  • Foster Care Clinic offers trauma informed services to children in care from birth to 17 years of age.
  • Must be in care of the government
  • Socially Vulnerable families
  • Referral must be completed by a Social Worker, Mental Health Therapist, Clinical Nurse Specialist or Physician. 
  • Foster Care Clinic offers trauma informed services to children in care from birth to 17 years of age.
  • Must be in care of the government
  • Socially Vulnerable families
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate on the referral if it is urgent and call to discuss.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate on the referral if it is urgent and call to discuss.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, type EDM GNH PED KIDS CARE in the “To Department” section and complete order. 
If urgent, please indicate on the referral if it is urgent and call to discuss.
Send an Internal Referral using the Ambulatory Referral Order to Pediatrics, type EDM GNH PED KIDS CARE in the “To Department” section and complete order. 
If urgent, please indicate on the referral if it is urgent and call to discuss.
ADDITIONAL SERVICE DETAILS
Our patients will see one or more of our team members during their visit. Multidisciplinary approach to care.
Team members may include a physician, a social worker, nurse practitioner, registered nurse, licensed practical nurse, child life specialist or children services worker (PKIC)
Our patients will see one or more of our team members during their visit. Multidisciplinary approach to care.
Team members may include a physician, a social worker, nurse practitioner, registered nurse, licensed practical nurse, child life specialist or children services worker (PKIC)
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
780-608-0004
FAX
780-374-2111
REFERRAL PHONE
780-735-7368
REFERRAL FAX
780-735-7444
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Complex care needs
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Complex medical needs
in care status
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Breakdown of child placement
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
High Risk Youth (child and adolescent at risk)

Child at risk
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
High Risk Youth (child and adolescent at risk)

Self-harm
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
High Risk Youth (child and adolescent at risk)

Suicidal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
High Risk Youth (child and adolescent at risk)
Emergent Reason for Referral
Additional Details
+-
Apprehension
Caseworker must give approval if they are the guardian

+-
Child victim of physical abuse
Caseworker must give approval if they are the guardian

+-
Victim of sexual abuse
Caseworker must give approval if they are the guardian
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Telephone call to reschedule at least 48 hours before appointment.
After 3 missed appointments the referral is closed. A new referral is required.
Telephone call to reschedule at least 48 hours before appointment.
After 3 missed appointments the referral is closed. A new referral is required.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
Please call for hours as they vary depending on the availability of the respiratory therapist.
   
 
ADDRESS
5110 57 Avenue
Viking Alberta
T0B 4N0
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located on the 4th floor of the St. Marguerite D'Youville Building directly off the elevator.
Located on the 4th floor of the St. Marguerite D'Youville Building directly off the elevator.
 
PHONE
780-608-0004
VIRTUAL APPOINTMENT INFORMATION
Based upon availability and eligibility. Virtual appointments are done via telephone or video.
Based upon availability and eligibility. Virtual appointments are done via telephone or video.
 
PARKING MAP
There is no parking map available for this site.
There is no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.7