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This healthcare service has 1 current healthcare service locations.
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Coast Kids   at
Foothills Professional Building
Specialty: Addiction and Mental Health
Connect Care Department: CGY FPB AMH CA COAST KIDS
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Outreach service for neurodiverse children and youth being discharged from inpatient mental health care. The team provides stabilization and transitional support for mental health from a multidisciplinary team.COAST Kids share the mission of the Child and Adolescent Addiction, Mental Health and Psychiatry Program and work together with other services to build an environment that creates optimum mental health and wellbeing for neurodiverse children, adolescents and their families and caregivers. We provide outreach, community-based mental health services for children, adolescents and families who have a neurodivergent diagnosis, including autism, Asperger’s, significant ADHD, and others. The population we serve consists of children and adolescents aged 5 to 17 years and their families / caregivers.

The program will offer transitional support for families and youth being discharged from child and youth inpatient mental health care in order to support families and youth in transferring recommendations into the home. This may include teaching families, including siblings, how to use resources, supporting families in accessing resources, finding suppliers of resources, and other related activities.
Outreach service for neurodiverse children and youth being discharged from inpatient mental health care. The team provides stabilization and transitional support for mental health from a multidisciplinary team.COAST Kids share the mission of the Child and Adolescent Addiction, Mental Health and Psychiatry Program and work together with other services to build an environment that creates optimum mental health and wellbeing for neurodiverse children, adolescents and their families and caregivers. We provide outreach, community-based mental health services for children, adolescents and families who have a neurodivergent diagnosis, including autism, Asperger’s, significant ADHD, and others. The population we serve consists of children and adolescents aged 5 to 17 years and their families / caregivers.

The program will offer transitional support for families and youth being discharged from child and youth inpatient mental health care in order to support families and youth in transferring recommendations into the home. This may include teaching families, including siblings, how to use resources, supporting families in accessing resources, finding suppliers of resources, and other related activities.
ELIGIBILITY REQUIREMENTS
We serve clients with concurrent mental health and neurodiverse diagnosis that are leaving hospital and needing to transition safely to home. These clients often need bridging mental health support before further services begin
We serve clients with concurrent mental health and neurodiverse diagnosis that are leaving hospital and needing to transition safely to home. These clients often need bridging mental health support before further services begin
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are received from child and adolescent inpatient mental health units. This can be done by email at COAST.Kids@ahs.ca
Referrals are received and triaged by a staff member within 72 hours and the response given to the unit as soon as possible about next steps.

Urgent Referrals: A referral that needs to be considered on a more urgent basis can be discussed with our intake coordinator / nurse by phone.
Referrals are received from child and adolescent inpatient mental health units. This can be done by email at COAST.Kids@ahs.ca
Referrals are received and triaged by a staff member within 72 hours and the response given to the unit as soon as possible about next steps.

Urgent Referrals: A referral that needs to be considered on a more urgent basis can be discussed with our intake coordinator / nurse by phone.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY FPB AMH CA COAST KIDS in the “To Department” section and complete order.  

Urgent Referrals: A referral that needs to be considered on a more urgent basis can be discussed with our intake coordinator / nurse by phone.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY FPB AMH CA COAST KIDS in the “To Department” section and complete order.  

Urgent Referrals: A referral that needs to be considered on a more urgent basis can be discussed with our intake coordinator / nurse by phone.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Wait list status update every 7 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-297-2847
FAX
403-297-2901
REFERRAL PHONE
403-297-2847
REFERRAL FORM
REFERRAL ADVICE
Specialist LINK
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health care
3 Days
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Completed referral with past assessments
 
Within 1 month
Legal documentation
 
Within 1 month
Mental Health transition, case management and treatment after hospital discharge.
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health care
1 Day
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Completed referral with past assessments
 
Within 1 month
Legal documentation
 
Within 1 month
Mental Health transition, case management and treatment after hospital discharge.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
After a missed appointment, the clinician will reach out two times to contact the client / family. If unsuccessful, the file will be closed.
After a missed appointment, the clinician will reach out two times to contact the client / family. If unsuccessful, the file will be closed.
 
HOURS OF OPERATION
Monday: 8:00 am - 8:00 pm
Tuesday: 8:00 am - 8:00 pm
Wednesday: 8:00 am - 8:00 pm
Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Suite 250
1620 29 Street NW
Calgary Alberta
T2N 4L7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located off of 29 St NW and 15 Ave NW, across the street from the Foothills Medical Centre
Located off of 29 St NW and 15 Ave NW, across the street from the Foothills Medical Centre
 
PHONE
403-297-2847
 
PARKING INSTRUCTIONS
Pay for parking run by Impark can be found around the building.
Pay for parking run by Impark can be found around the building.
 
EMAIL
COAST.Kids@ahs.ca
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be offered if needed and effective for treatment by Zoom
Virtual appointments can be offered if needed and effective for treatment by Zoom
 
PARKING MAP
There is currently no arking map at this time.
There is currently no arking map at this time.
 
WHEELCHAIR ACCESSIBILITY
Yes

Main entrance


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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