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Community Adult Addiction Services   at
Northern Addictions Centre
Specialty: Addiction and Mental Health
Connect Care Department: GRP NAC AMH ADDICTION ADULT
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - North Zone
SERVICE DESCRIPTION
Community addiction services are available to adults concerned about their own or their family member's substance use or gambling.The focus of intervention is short term recovery. Addictions counsellors help clients generate achievable goals for stabilization and change.
Services are available for adults and older adults concerned about substance use or gambling and can be concurrent with other mental health concerns (of mild to moderate level).
Addiction services (for clients with alcohol, or other drug, or gambling concerns) may include:
  • assessment
  • treatment
  • referrals to treatment centres and other supports
  • short-term outpatient treatment services (includes individual, family and/or group counselling).
Community addiction services are available to adults concerned about their own or their family member's substance use or gambling.The focus of intervention is short term recovery. Addictions counsellors help clients generate achievable goals for stabilization and change.
Services are available for adults and older adults concerned about substance use or gambling and can be concurrent with other mental health concerns (of mild to moderate level).
Addiction services (for clients with alcohol, or other drug, or gambling concerns) may include:
  • assessment
  • treatment
  • referrals to treatment centres and other supports
  • short-term outpatient treatment services (includes individual, family and/or group counselling).
ELIGIBILITY REQUIREMENTS
Adult individuals concerned about their own or a family member's substance use or gambling behavior. Adult individuals may also have mild to moderate mental health concerns that impact daily functioning. Moderate to severe mental illness is treated by the mental health community team.
Adult individuals concerned about their own or a family member's substance use or gambling behavior. Adult individuals may also have mild to moderate mental health concerns that impact daily functioning. Moderate to severe mental illness is treated by the mental health community team.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Referral sources are required to fax 780-643-1638 or e-mail their referral to AMHAccessNorth@recoveryalberta.ca. This email is not monitored for clients accessing services.

Individuals requiring immediate clinical services : i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility. HealthLink is also available for advice by dialing 8-1-1.

If an adult has committed domestic violence and addiction is also a concern, should they require services for both concerns please request the Provincial Family Violence Addictions Counsellor pathway.

If a woman is pregnant and concerned about her substance use or gambling the treatment pathway is through the Enhanced Services for Woman Coordinator GRP ACB AMH COMPLEX NEEDS

If an adult is using primarily opioids the treatment pathway is through the Opioid Dependency Program (ODP Clinic) in Grande Prairie at GRP NAC AMH ODP
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Referral sources are required to fax 780-643-1638 or e-mail their referral to AMHAccessNorth@recoveryalberta.ca. This email is not monitored for clients accessing services.

Individuals requiring immediate clinical services : i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility. HealthLink is also available for advice by dialing 8-1-1.

If an adult has committed domestic violence and addiction is also a concern, should they require services for both concerns please request the Provincial Family Violence Addictions Counsellor pathway.

If a woman is pregnant and concerned about her substance use or gambling the treatment pathway is through the Enhanced Services for Woman Coordinator GRP ACB AMH COMPLEX NEEDS

If an adult is using primarily opioids the treatment pathway is through the Opioid Dependency Program (ODP Clinic) in Grande Prairie at GRP NAC AMH ODP
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type NORTH ZONE AMH ACCESS CAT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type NORTH ZONE AMH ACCESS CAT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 to initiate an intake for services.

Individuals requiring immediate clinical services : i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility. HealthLink is also available for advice by dialing 8-1-1.
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 to initiate an intake for services.

Individuals requiring immediate clinical services : i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility. HealthLink is also available for advice by dialing 8-1-1.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-538-6330
FAX
780-830-2813
TOLL FREE PHONE
1-888-594-0211 (Access Addiction & Mental Health Line)
REFERRAL PHONE
780-538-6330
1-888-594-0211 Access Addiction and Mental Health
REFERRAL FAX
780-830-2813
780-643-1638 Referral Fax
REFERRAL FORM
REFERRAL ADVICE
RAAPID
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Addiction
< 2 Weeks
Substances used or gambling behavior
 
Current
+-
Gambling addiction
< 2 Weeks
Substances used or gambling behavior
 
Current
+-
Substance abuse
< 2 Weeks
Substances used or gambling behavior
 
Current
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Substance abuse
< 1 Week
Pregnant client abusing substances
 
Current
Substances used pregnancy / due date
 
Current
Pregnant client abusing substances
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If a client is unable to attend a scheduled appointment please call as soon as possible to provide notice of cancellation.
If there is inconsistent attendance at scheduled appoitnmets the client is welcome to access drop in counselling (Mondays, Tuesdays,Thursdays, Fridays 9am - noon, 1-3:30pm (not on statutory holidays).
If a client is unable to attend a scheduled appointment please call as soon as possible to provide notice of cancellation.
If there is inconsistent attendance at scheduled appoitnmets the client is welcome to access drop in counselling (Mondays, Tuesdays,Thursdays, Fridays 9am - noon, 1-3:30pm (not on statutory holidays).
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
Walk-in / drop-in clinic is available on Monday, Tuesday, Thursday and Friday, from 9:00 AM - 3:00 PM.
Note: Closed for lunch 12:00 PM - 1:00 PM. Closed on statutory holidays.
   
 
ADDRESS
11333 106 Street
Grande Prairie Alberta
T8V 6T7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Clinic Directions: Located in Northern Addictions Centre through the front entrance.

The Northern Addictions Centre is located between 108 and 106 St.
Clinic Directions: Located in Northern Addictions Centre through the front entrance.

The Northern Addictions Centre is located between 108 and 106 St.
 
PHONE
780-538-6330
TOLL FREE PHONE
1-888-594-0211 (Access Addiction & Mental Health Line)
 
PARKING INSTRUCTIONS
Free guest parking at front of building and designated by signage (closest to building).
Free guest parking at front of building and designated by signage (closest to building).
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
We offer telephone and Zoom appointments in addition to in person appointments.
We offer telephone and Zoom appointments in addition to in person appointments.
 
PARKING MAP
There is no parking map available for this site
There is no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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