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This healthcare service has 1 current healthcare service locations.
Vulvar Clinic   at
Lois Hole Hospital for Women
Connect Care Specialty: Gynecology
Connect Care Department: EDM RAH LH VULVAR CL
Estimated time to routine appointment: Greater than 18 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Patients who require both a dermatologist and a gynecology to manage their refractory vulvovaginal condition requiring interdisciplinary gynecologist and dermatologist care.Exclusions:

Menopausal symptoms (genital urinary symptoms of menopause) - refer to Menopause clinic
Vulvodynia / pelvic pain - refer to Chronic Pelvic Pain clinic
Urgent / semi urgent referrals (please refer to gynecologist or dermatologist of choice)
Patients who require both a dermatologist and a gynecology to manage their refractory vulvovaginal condition requiring interdisciplinary gynecologist and dermatologist care.Exclusions:

Menopausal symptoms (genital urinary symptoms of menopause) - refer to Menopause clinic
Vulvodynia / pelvic pain - refer to Chronic Pelvic Pain clinic
Urgent / semi urgent referrals (please refer to gynecologist or dermatologist of choice)
ROUTINE REFERRAL PROCESS
A family doctor may refer a patient and must provided a gynecologist consult report attached to the completed referral.

Patients with mobility or cognitive impairment require a caregiver to attend and assist for the duration of the appointment.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.
A family doctor may refer a patient and must provided a gynecologist consult report attached to the completed referral.

Patients with mobility or cognitive impairment require a caregiver to attend and assist for the duration of the appointment.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.
URGENT REFERRAL PROCESS
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life threatening health concern, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information. If an urgent consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life threatening health concern, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information. If an urgent consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
ELIGIBILITY REQUIREMENTS
  • Must have gynecological consult prior to referral.
  • Patient must meet eligibility requirements.
  • Must have gynecological consult prior to referral.
  • Patient must meet eligibility requirements.
ADDITIONAL SERVICE DETAILS
Intensive multidisciplinary program for women with vulvar/vaginal conditions.
Intensive multidisciplinary program for women with vulvar/vaginal conditions.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
780-735-4204
FAX
780-735-5611
REFERRAL PHONE
780-735-4204
REFERRAL FAX
780-735-5676
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Atrophy of vulva
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Examination
 
Change or loss of architecture
Atrophy or fusion of vulva or vagina. 

Lichen planus
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Biopsy
 
Biopsy proven

Lichen sclerosus
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Biopsy
 
Biopsy proven

Lichen simplex chronicus
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Biopsy
 
Biopsy proven

Plasma cell vulvitis
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Biopsy
 
Biopsy proven

Vaginal candidiasis
Age and all demographics
 
Current

Reason for referral (symptom (s) detail and duration, if applicable
 
Current

Suspected Diagnosis/ If re-referral please list suspected new diagnosis
 
Current

Other relevant physical exam findings
 
Current

Cardiac Physical exam findings
 
Current

Patient and relevant family history
 
Current

Medication management
 
Unresponsive to anti-fungal medication
Persistent vaginal candidiasis resistant to treatment.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
The patient will be rescheduled up to two missed appointments.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
The patient will be rescheduled up to two missed appointments.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday: 8:00 am - 12:00 pm
Friday:
Description:
Operates the 2nd Thursday each month
   
 
ADDRESS
Robbins Pavilion Hallway B-Ground Floor
10240 Kingsway Avenue NW
Edmonton Alberta
T5H 3V9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Lois Hole Hospital for Women is located at the Royal Alexandra Hospital.

Bus stop: 111 Ave, 106 St NW
LRT station: Kingsway Avenue
The Lois Hole Hospital for Women is located at the Royal Alexandra Hospital.

Bus stop: 111 Ave, 106 St NW
LRT station: Kingsway Avenue
 
PHONE
780-735-4204
 
PARKING INSTRUCTIONS
Please allow 15-20 minutes for parking.
Payment for parking is required.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines do not provide change.
Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, Mastercard, American Express). These machines will provide change.
Parking office accepts payments by cash, credit card, debit or credit.
Please allow 15-20 minutes for parking.
Payment for parking is required.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines do not provide change.
Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, Mastercard, American Express). These machines will provide change.
Parking office accepts payments by cash, credit card, debit or credit.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0