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Lymphoma Diagnosis Program   at
Cross Cancer Institute
Specialty: Hematology
Connect Care Department: EDM CCI NEW PATIENT REFERRAL
Estimated time to routine appointment: Varies by Clinic
Cancer Care Alberta
SERVICE DESCRIPTION
Offers a timely healthcare team assessment and facilitates investigations for people who may have lymphoma.The Lymphoma Diagnosis Program's role is to support patients with presentations that have a high likelihood of being a lymphoma diagnosis and expedite their care from the point of suspicion through diagnostic work-up, staging, definitive diagnosis and eventual consult with an oncologist.

This program works to ensure people with lymphoma get faster access to treatment. The program seeks to improve the patient journey, patient outcomes and standardize care delivery across the province.

Services provided by the program include:
  • coordination of diagnostic and staging investigations
  • care coordination by nurses who are specialized in lymphoma
  • timely consults with oncologist / hematologist
  • patient education and supportive care to assist with decisions about treatment options
Offers a timely healthcare team assessment and facilitates investigations for people who may have lymphoma.The Lymphoma Diagnosis Program's role is to support patients with presentations that have a high likelihood of being a lymphoma diagnosis and expedite their care from the point of suspicion through diagnostic work-up, staging, definitive diagnosis and eventual consult with an oncologist.

This program works to ensure people with lymphoma get faster access to treatment. The program seeks to improve the patient journey, patient outcomes and standardize care delivery across the province.

Services provided by the program include:
  • coordination of diagnostic and staging investigations
  • care coordination by nurses who are specialized in lymphoma
  • timely consults with oncologist / hematologist
  • patient education and supportive care to assist with decisions about treatment options
ELIGIBILITY REQUIREMENTS
Individuals of all ages and their families experiencing symptoms of mental illness and or having issues with substance use.

Exclusion Criteria

Referrals for Crisis or Urgent must go to ICAT or the nearest Emergency Department
Individuals of all ages and their families experiencing symptoms of mental illness and or having issues with substance use.

Exclusion Criteria

Referrals for Crisis or Urgent must go to ICAT or the nearest Emergency Department
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Referral sources are required to fax 403-592-2925 or e-mail their referral to AMHAccessSouth@recoveryalberta.ca. This email is not monitored for clients accessing services.

All the fields on the referral form must be completed.
If translation services are required please indicate preferred language.

Individuals requiring immediate clinical services: i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility.

Referrals for Crisis or Urgent must go to ICAT or the nearest Emergency Department
Health Link is also available for advice by dialing 8-1-1.

Emergent Clinical Situation: When there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states of seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital), direct patients to the nearest Emergency Department or Urgent Care facility if they are experiencing a serious illness or injury.
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Referral sources are required to fax 403-592-2925 or e-mail their referral to AMHAccessSouth@recoveryalberta.ca. This email is not monitored for clients accessing services.

All the fields on the referral form must be completed.
If translation services are required please indicate preferred language.

Individuals requiring immediate clinical services: i.e., for non-life-threatening concerns requiring same day attention (e.g. displaying some signs of psychosis, suicidal ideation without intent) are directed to an emergency department or urgent care facility.

Referrals for Crisis or Urgent must go to ICAT or the nearest Emergency Department
Health Link is also available for advice by dialing 8-1-1.

Emergent Clinical Situation: When there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states of seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital), direct patients to the nearest Emergency Department or Urgent Care facility if they are experiencing a serious illness or injury.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type SOUTH ZONE AMH ACCESS CAT in the “To Department” section and complete order.

If translation services are required please indicate preferred language.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type SOUTH ZONE AMH ACCESS CAT in the “To Department” section and complete order.

If translation services are required please indicate preferred language.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 between Monday and Friday, 8:30 am to 4:30 pm to initiate an intake for services. Please note, the line is closed on weekends and statutory holidays.
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 between Monday and Friday, 8:30 am to 4:30 pm to initiate an intake for services. Please note, the line is closed on weekends and statutory holidays.
ADDITIONAL SERVICE DETAILS
Upon receipt of faxed or e-mailed referrals, a letter is faxed to the referring source.
Upon receipt of faxed or e-mailed referrals, a letter is faxed to the referring source.
 
REFERRAL PHONE
1-888-594-0211 Access Addiction and Mental Health Central Intake
REFERRAL FAX
403-592-2925
REFERRAL FORM
LINKED SPECIALISTS
Alberta Referral Directory - Application Error
  
Application Error
Alberta Referral Directory - Application Error


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V7.2

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V7.2