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Perinatal Program - Addiction & Mental Health   at
East Calgary Health Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY ECHC AMH CA PERINATAL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Perinatal Program - Addiction & Mental Health is a brief therapy program for people between 24 weeks gestation and 12 months postpartum.Our clients come to us seeking support to cope with symptoms of anxiety or depression, grief, loss, difficulties related to their birth experience, among other challenges that are affecting their sense of wellbeing and journey into parenthood. Our goal is to support parents and young families from pregnancy through the early years of childhood. We offer short term intensive therapy in the home, at our offices or virtually for perinatal and postpartum anxiety and depression. We also offer group therapy including Perinatal Support Group, Skills for Life Group, among others.
Perinatal Program - Addiction & Mental Health is a brief therapy program for people between 24 weeks gestation and 12 months postpartum.Our clients come to us seeking support to cope with symptoms of anxiety or depression, grief, loss, difficulties related to their birth experience, among other challenges that are affecting their sense of wellbeing and journey into parenthood. Our goal is to support parents and young families from pregnancy through the early years of childhood. We offer short term intensive therapy in the home, at our offices or virtually for perinatal and postpartum anxiety and depression. We also offer group therapy including Perinatal Support Group, Skills for Life Group, among others.
ELIGIBILITY REQUIREMENTS
Perinatal Mental Health
  • 24 weeks gestation to 1 year post-partum
  • No presenting factors which would impede engagement in service (e.g. active substance abuse, active family violence, etc.)
  • No active psychosis, bipolar disorder or other mental health difficulties which require more intensive and multidisciplinary support.
Perinatal Mental Health
  • 24 weeks gestation to 1 year post-partum
  • No presenting factors which would impede engagement in service (e.g. active substance abuse, active family violence, etc.)
  • No active psychosis, bipolar disorder or other mental health difficulties which require more intensive and multidisciplinary support.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Call Access Mental Health to refer to the service using the referral phone contact information in this profile.
Call Access Mental Health to refer to the service using the referral phone contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY ECHC AMH CA PERINATAL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY ECHC AMH CA PERINATAL in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Perinatal Mental Health (24 weeks gestation to 12 months post-partum) we offer short term intensive therapy in the home, at our offices or virtually for perinatal and postpartum anxiety and depression. Clients seek support to cope with symptoms of anxiety or depression, grief, loss, difficulties related to their birth experience among other challenges that are affecting their sense of well-being and journey into parenthood.
Perinatal Mental Health (24 weeks gestation to 12 months post-partum) we offer short term intensive therapy in the home, at our offices or virtually for perinatal and postpartum anxiety and depression. Clients seek support to cope with symptoms of anxiety or depression, grief, loss, difficulties related to their birth experience among other challenges that are affecting their sense of well-being and journey into parenthood.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-1010
FAX
403-955-1013
REFERRAL PHONE
403-943-1500
REFERRAL FAX
403-955-1013
REFERRAL FORM
Please contact Access Mental Health at 403-943-1500.
Please contact Access Mental Health at 403-943-1500.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mood finding
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
When the first appointment is not attended, the therapist will call the family to reschedule.  If unable to reach the client or family, a letter will be sent inviting them to call back and reschedule.  If no response is received within a 10 day period, the file is closed. 
The referral source may reinitiate the referral form at a later date if needed.
When the first appointment is not attended, the therapist will call the family to reschedule.  If unable to reach the client or family, a letter will be sent inviting them to call back and reschedule.  If no response is received within a 10 day period, the file is closed. 
The referral source may reinitiate the referral form at a later date if needed.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
4715 8 Avenue SE
Calgary Alberta
T2A 3N4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
East Calgary Health Centre
After the initial session, appointments can occur at the client/family home or other settings (i.e., daycares, preschools) as needed.
East Calgary Health Centre
After the initial session, appointments can occur at the client/family home or other settings (i.e., daycares, preschools) as needed.
 
PHONE
403-955-1010
 
PARKING INSTRUCTIONS
Free patient parking located on the South side of building.  Street parking also available.
Free patient parking located on the South side of building.  Street parking also available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available via Zoom or telephone.  Client preference and safety concerns are taken into consideration when offering virtual or in-person appointments.
Virtual appointments are available via Zoom or telephone.  Client preference and safety concerns are taken into consideration when offering virtual or in-person appointments.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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