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This healthcare service has 3 current healthcare service locations.
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Augmentative and Alternative Communication / Assistive Technology   at
Medicine Hat Regional Hospital
Specialty: Rehabilitation
Connect Care Department: MED MHRH AAC
Estimated time to routine appointment: Within 1 month
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Provides tools to support an individual in order to talk or communicate.Augmentative and Alternative Communication and Assistive Technology (AAC/AT) are tools to support an individual in order to talk or communicate.

Assisting an individual who may struggle with different forms of communication. There are speech devices with communication software known as Augmentative and Alternative Communication. AAC includes a wide range of nonverbal communication methods including speech sound generating devices. This software captures all the things that support communication when someone cannot always rely on their natural speech or language skills to express themselves. This can include; touch screen control, tracking eye and head movements, and switch controls.

The AAC/AT assessment team works with the client, family and Alberta Aids to Daily Living and does not assume primary treatment (ongoing therapy service for AAC/AT). We will ensure connections and transitions with community supports (e.g., community or school therapists, family, school team) for ongoing AAC/AT treatment and support.
Provides tools to support an individual in order to talk or communicate.Augmentative and Alternative Communication and Assistive Technology (AAC/AT) are tools to support an individual in order to talk or communicate.

Assisting an individual who may struggle with different forms of communication. There are speech devices with communication software known as Augmentative and Alternative Communication. AAC includes a wide range of nonverbal communication methods including speech sound generating devices. This software captures all the things that support communication when someone cannot always rely on their natural speech or language skills to express themselves. This can include; touch screen control, tracking eye and head movements, and switch controls.

The AAC/AT assessment team works with the client, family and Alberta Aids to Daily Living and does not assume primary treatment (ongoing therapy service for AAC/AT). We will ensure connections and transitions with community supports (e.g., community or school therapists, family, school team) for ongoing AAC/AT treatment and support.
ELIGIBILITY REQUIREMENTS
SLP will perform a communication assessment to determine eligibility for augmentative and alternative communication devices
SLP will perform a communication assessment to determine eligibility for augmentative and alternative communication devices
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax or call the service using the contact information in this profile.
If urgent, please mark the referral "urgent" and fax it to the fax number listed on this profile or call to discuss.  Referrals that are considred urgent are when client or patient has recently lost their voice or had in injury/health event that resulted in becoming low verbal or non-verbal.
Complete the referral form and fax or call the service using the contact information in this profile.
If urgent, please mark the referral "urgent" and fax it to the fax number listed on this profile or call to discuss.  Referrals that are considred urgent are when client or patient has recently lost their voice or had in injury/health event that resulted in becoming low verbal or non-verbal.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type MED MHRH AAC in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type MED MHRH AAC in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile.
Clients can self-refer by calling the service directly using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-528-8175
FAX
403-528-8190
REFERRAL PHONE
403-528-8175
REFERRAL FAX
403-528-8190
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Communication interventions
Past medical history
 
Within 1 month
Clients needing a device in order to communicate
+-
Impaired verbal communication
Past medical history
 
Within 1 month
  • Difficulty using verbal communication
  • Communication impairment
  • verbal impairment
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Loss of voice
Past medical history
 
Current
Client or patient has recently lost their voice or had in injury/health event that resulted in becoming low verbal or non-verbal
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients are encouraged to attend appointments as scheduled. Please advise us if you are unable to keep your scheduled appointment as soon as possible.
Patients are encouraged to attend appointments as scheduled. Please advise us if you are unable to keep your scheduled appointment as soon as possible.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
4th Floor, Rehabilitation wing (SLP/OT)
666 5 Street SW
Medicine Hat Alberta
T1A 4H6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Hospital is located on 5th Street SW in Medicine Hat.
Hospital is located on 5th Street SW in Medicine Hat.
 
PHONE
403-528-8175
 
PARKING INSTRUCTIONS
Parking is available on site.
Parking is available on site.
 
EMAIL
WEBSITE
https://www.albertahealthservices.ca/
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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