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Specialized Geriatric Services Neuropsychology Clinic   at
Rockyview General Hospital
Specialty: Geriatric Medicine
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides neuropsychological assessment and intervention for older adults with memory and/or thinking problems, such as mild cognitive impairment and dementia.Services may include:
  • assessment of cognition and behavior
  • diagnostic clarification of dementia
  • consultation with interdisciplinary health care providers
  • psychoeducation and intervention for patients, family members, and care partners
Provides neuropsychological assessment and intervention for older adults with memory and/or thinking problems, such as mild cognitive impairment and dementia.Services may include:
  • assessment of cognition and behavior
  • diagnostic clarification of dementia
  • consultation with interdisciplinary health care providers
  • psychoeducation and intervention for patients, family members, and care partners
ELIGIBILITY REQUIREMENTS
Older adults (age 65 and older) who have cognitive impairment and/or behavioral change due to suspected mild cognitive impairment, dementia, or other medical disorders. Patients must be referred by a geriatrician WITHIN a Calgary Zone Seniors Health Clinic (i.e., Bridgeland Seniors Health Clinic or Rockyview General Hospital Seniors Health Clinic). We are UNABLE to accept referrals from the community. If you are a physician, please consult with Seniors Health One Line Referral (403-955-1525).

We restrict our services to those instances where assessment will likely assist with diagnostic clarification or have some impact on treatment, rehabilitation, or management decisions regarding the patients. Patients with extremely low cognitive functioning, as indicated by cognitive screening (e.g., SLUMS score below 16), will likely not be accepted. We do not solely assess for neurodevelopmental disorders (e.g., ADHD, learning disability, etc.). Patients should be medically stable (no recent delirium, traumatic brain injury, stroke, substance abuse, etc.). Please delay the referral until the patient has completed relevant medication changes, sleep studies, and optimization of treatments (e.g., CPAP).
Older adults (age 65 and older) who have cognitive impairment and/or behavioral change due to suspected mild cognitive impairment, dementia, or other medical disorders. Patients must be referred by a geriatrician WITHIN a Calgary Zone Seniors Health Clinic (i.e., Bridgeland Seniors Health Clinic or Rockyview General Hospital Seniors Health Clinic). We are UNABLE to accept referrals from the community. If you are a physician, please consult with Seniors Health One Line Referral (403-955-1525).

We restrict our services to those instances where assessment will likely assist with diagnostic clarification or have some impact on treatment, rehabilitation, or management decisions regarding the patients. Patients with extremely low cognitive functioning, as indicated by cognitive screening (e.g., SLUMS score below 16), will likely not be accepted. We do not solely assess for neurodevelopmental disorders (e.g., ADHD, learning disability, etc.). Patients should be medically stable (no recent delirium, traumatic brain injury, stroke, substance abuse, etc.). Please delay the referral until the patient has completed relevant medication changes, sleep studies, and optimization of treatments (e.g., CPAP).
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Only internal referrals within Seniors Health Clinics are accepted. We are UNABLE to accept referrals from the community. If you are a physician, please consult with Seniors Health One Line Referral (403-955-1525).
For referrals from a geriatrician WITHIN a Calgary Zone Seniors Health Clinic (i.e., Bridgeland Seniors Health Clinic or Rockyview General Hospital Seniors Health Clinic): Complete the referral form and fax it to the service using the contact information in this profile.
Only internal referrals within Seniors Health Clinics are accepted. We are UNABLE to accept referrals from the community. If you are a physician, please consult with Seniors Health One Line Referral (403-955-1525).
For referrals from a geriatrician WITHIN a Calgary Zone Seniors Health Clinic (i.e., Bridgeland Seniors Health Clinic or Rockyview General Hospital Seniors Health Clinic): Complete the referral form and fax it to the service using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
Please state if interpreter is required and the patient's preferred language. Depending on the nature of the referral question and clinical utility of the assessment, we may not be able to provide neuropsychological services even with the assistance of a professional interpreter.

All referrals will be triaged by the team and eligibility/urgency will be determined at the time
Please state if interpreter is required and the patient's preferred language. Depending on the nature of the referral question and clinical utility of the assessment, we may not be able to provide neuropsychological services even with the assistance of a professional interpreter.

All referrals will be triaged by the team and eligibility/urgency will be determined at the time
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 45 days.
 
PHONE
(403)943-3453
FAX
(403)212-1230
REFERRAL PHONE
403-943-3453
REFERRAL FAX
403-212-1230
REFERRAL ADVICE
Specialist LINK
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of dementia
Cognitive screening
 
Within 3 months
Geriatric consultation report
 
Within 3 months
Medication List (dose, frequency, route)
 
Within 1 month
+-
Cognitive impairment
Cognitive screening
 
Within 3 months
Geriatric consultation report
 
Within 3 months
Medication List (dose, frequency, route)
 
Within 1 month
+-
Mild cognitive impairment
Cognitive screening
 
Within 3 months
Geriatric consultation report
 
Within 3 months
Medication List (dose, frequency, route)
 
Within 1 month
+-
Neuropsychological testing
Cognitive screening
 
Within 3 months
Geriatric consultation report
 
Within 3 months
Medication List (dose, frequency, route)
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We require a patient to be re-referred in the event of three missed appointments or late cancellations. Compliance with appointment attendance is key to best patient outcomes and service efficiency for all patients who require this service. The referring provider will be notified of missed appointments.
We require a patient to be re-referred in the event of three missed appointments or late cancellations. Compliance with appointment attendance is key to best patient outcomes and service efficiency for all patients who require this service. The referring provider will be notified of missed appointments.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:45 pm
Tuesday: 8:30 am - 4:45 pm
Wednesday: 8:30 am - 4:45 pm
Thursday: 8:30 am - 4:45 pm
Friday: 8:30 am - 4:45 pm
   
 
ADDRESS
Holy Cross Ambulatory Care Centre, 5A
7007 14 Street SW
Calgary Alberta
T2V 1P9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Rockyview General Hospital is located at the intersection of 14 Street SW and 75 Avenue SW.

Transit:
Public transportation is available to this facility.
Rockyview General Hospital is located at the intersection of 14 Street SW and 75 Avenue SW.

Transit:
Public transportation is available to this facility.
 
PHONE
(403)943-3453
 
PARKING INSTRUCTIONS
Public parking available in Lot 1, and Lot 9. Accessible parking lots available near the Emergency entrance.
Public parking available in Lot 1, and Lot 9. Accessible parking lots available near the Emergency entrance.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
This service offers virtual care including telephone, video, and secure messaging.
This service offers virtual care including telephone, video, and secure messaging.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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