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This healthcare service has 1 current healthcare service locations.
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Allied Health Psychology   at
South Health Campus
Specialty: Psychology
Connect Care Department: CGY SHC ALLIED HEALTH PSYCH
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Psychology services provided across Calgary and Southern Alberta area.This program offers neuropsychology assessments and clinical psychology services.
Psychology services provided across Calgary and Southern Alberta area.This program offers neuropsychology assessments and clinical psychology services.
ELIGIBILITY REQUIREMENTS
Because of the large volume of referrals we receive for neuropsychological assessment and the resulting long waiting lists for service, we will NOT accept referral of patients for the following issues:
  • Attention Deficit Disorder/Hyperactivity Disorder
  • Possible Learning Disability
  • Academic Achievement Difficulty
  • Concussion, Post-concussion syndrome
  • Capacity Assessment
  • Personal Directive Assessments
  • Dependent Adults Assessments
  • Eligibility for Financial Supports (e.g., Long Term Disability, AISH , and PDD)
  • Possible Intellectual Disability
  • Chronic Fatigue Syndrome, Chronic Pain, Fibromyalgia
  • Long-Term Cognitive Difficulties with No Recent Change
  • Workers Compensation Board Cases
  • AISH Applications
  • “Reassurance” referrals for young/middle-aged patients with no objective evidence of memory deficit/neurological illness
  • Personal Injury Litigation
  • Corporate Return-to-Work Evaluations
  • Disability Evaluation (Third Party Insurance)
  • Corrections Canada Referrals
  • Anxiety, Depression, Posttraumatic Stress Disorder

Because of the large volume of referrals we receive for neuropsychological assessment and the resulting long waiting lists for service, we will NOT accept referral of patients for the following issues:
  • Attention Deficit Disorder/Hyperactivity Disorder
  • Possible Learning Disability
  • Academic Achievement Difficulty
  • Concussion, Post-concussion syndrome
  • Capacity Assessment
  • Personal Directive Assessments
  • Dependent Adults Assessments
  • Eligibility for Financial Supports (e.g., Long Term Disability, AISH , and PDD)
  • Possible Intellectual Disability
  • Chronic Fatigue Syndrome, Chronic Pain, Fibromyalgia
  • Long-Term Cognitive Difficulties with No Recent Change
  • Workers Compensation Board Cases
  • AISH Applications
  • “Reassurance” referrals for young/middle-aged patients with no objective evidence of memory deficit/neurological illness
  • Personal Injury Litigation
  • Corporate Return-to-Work Evaluations
  • Disability Evaluation (Third Party Insurance)
  • Corrections Canada Referrals
  • Anxiety, Depression, Posttraumatic Stress Disorder

Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Psychology, type CGY SHC ALLIED HEALTH PSYCH in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Psychology, type CGY SHC ALLIED HEALTH PSYCH in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
neuropsych testing and clinical psychology
neuropsych testing and clinical psychology
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-2910
FAX
403-956-2928
REFERRAL PHONE
403-956-2901
REFERRAL FAX
403-956-2928
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cognitive function finding
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Deep brain stimulation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Epilepsy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Neuropsychological testing
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Procedure aiding diagnosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments will be addressed on a case by case basis
Missed appointments will be addressed on a case by case basis
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Room 210033
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
Verbal directions given over the telephone and site info/map included with confirmation letter.
Verbal directions given over the telephone and site info/map included with confirmation letter.
 
PHONE
403-956-2910
 
PARKING INSTRUCTIONS
Public parking is located in the underground parking Lot 1 on Level P1. You can get to that lot from the parkade entrances B (Forest) and C (Mountain). As well, Emergency Parking Lot 3 is available for public needing to access the Emergency Department.

On the south side of SHC is free parking for two hours on Front Street, by the main entrance.
Public parking is located in the underground parking Lot 1 on Level P1. You can get to that lot from the parkade entrances B (Forest) and C (Mountain). As well, Emergency Parking Lot 3 is available for public needing to access the Emergency Department.

On the south side of SHC is free parking for two hours on Front Street, by the main entrance.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Telephone or Zoom appointments available except for in person testing with psychometrist.
Telephone or Zoom appointments available except for in person testing with psychometrist.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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