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Complex Aortic Program   at
South Health Campus
Specialty: Cardiology
Connect Care Department: CGY SHC Complex Aortic Prog CL
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Patients that have a diagnosis of aortic dissections/ aortopathy/ aortic dilation and aorta abnormalities. Includes both vascular and cardiac surgical consults with ongoing aortic surveillance.Patients must have imaging with either MRI / CT scan or echocardiography to confirm a diagnosis of aortic abnormality to be appropriate for referral. Must be referred by the primary care physician or specialist involved in the patients care.
Patients that have a diagnosis of aortic dissections/ aortopathy/ aortic dilation and aorta abnormalities. Includes both vascular and cardiac surgical consults with ongoing aortic surveillance.Patients must have imaging with either MRI / CT scan or echocardiography to confirm a diagnosis of aortic abnormality to be appropriate for referral. Must be referred by the primary care physician or specialist involved in the patients care.
ROUTINE REFERRAL PROCESS
Professional Referral required (physician and NP) and must have imaging attached to referral (Echo, C/T, MRI).
Referrals with only Echo will be rejected, please include either C/T (chest/Abd/Pelv Angiogram) or MRI (chest/Abd/Pelv Angiogram) with referral.
Complete the referral form and send it to the service using the contact information in this profile.
Professional Referral required (physician and NP) and must have imaging attached to referral (Echo, C/T, MRI).
Referrals with only Echo will be rejected, please include either C/T (chest/Abd/Pelv Angiogram) or MRI (chest/Abd/Pelv Angiogram) with referral.
Complete the referral form and send it to the service using the contact information in this profile.
URGENT REFERRAL PROCESS
If the referral is considered urgent, please page the Vascular surgeon or Cardiac surgeon on call.
If the referral is considered urgent, please page the Vascular surgeon or Cardiac surgeon on call.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life-threatening conditions should immediately phone 9-1-1. If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life-threatening conditions should immediately phone 9-1-1. If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
ELIGIBILITY REQUIREMENTS
Patients that have a diagnosis of Aortic dissections/aortopathy/aortic dilation and aorta abnormalities. Includes both vascular and cardiac surgical consults with ongoing aortic surveillance.
Patients that have a diagnosis of Aortic dissections/aortopathy/aortic dilation and aorta abnormalities. Includes both vascular and cardiac surgical consults with ongoing aortic surveillance.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 5 calendar days.
  • Communication of appointment details status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Disorder of aorta
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Physician Referral Letter including: Complete Patient Demographics Co-morbidities Referring Provider Information
 
Within 1 month

Clinical history of presenting illness
 
Within 3 months

Computed tomography
 
Within 12 months

Echocardiogram
 
Within 12 months

MRI
 
Within 12 months
  • aorta abnormalities
  • aorta dimension >4.0cm
  • sacular aneurysm
  • ulcerative lesions of the aorta
  • Kommerel's diverticulum
  • residual dissections

Dissection of aorta
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Physician Referral Letter including: Complete Patient Demographics Co-morbidities Referring Provider Information
 
Within 1 month

Clinical history of presenting illness
 
Within 3 months

Computed tomography
 
Within 12 months

Echocardiogram
 
Within 12 months

MRI
 
Within 12 months
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
After 3 missed appointments a letter is sent to the patient, primary care provider for re-referral
After 3 missed appointments a letter is sent to the patient, primary care provider for re-referral
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed weekends and statutory holidays.
   
 
ADDRESS
5th Floor Clinics 5A
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance.
South Health Campus site information
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance.
South Health Campus site information
 
PHONE
403-956-2655
VIRTUAL APPOINTMENT INFORMATION
Phone call but not with new patients.
Phone call but not with new patients.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.2