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Physiotherapy - Outpatient Services   at
St. Mary's Hospital
Specialty: Physical Therapy
Connect Care Department: CAM STMH PHYSICAL THERAPY
Estimated time to routine appointment: Within 1 month
Covenant Health
SERVICE DESCRIPTION
Physiotherapy assessment, treatment, and education for rehabilitation focused on improving physical function after orthopedic surgery or hospital admission within the last 3 months.Participation in this program requires the patient:
  • is motivated and able to participate in an active rehab program, including a home exercise program
  • has identified functional rehabilitation goals and is motivated to achieve them.
  • is able to attend scheduled appointments in the outpatient department
  • is their own decision maker and able to make decisions related to assessment and treatment or the designated decision maker (parent / guardian) is available to provide informed consent for ongoing assessment / treatment decisions.
Physiotherapy assessment, treatment, and education for rehabilitation focused on improving physical function after orthopedic surgery or hospital admission within the last 3 months.Participation in this program requires the patient:
  • is motivated and able to participate in an active rehab program, including a home exercise program
  • has identified functional rehabilitation goals and is motivated to achieve them.
  • is able to attend scheduled appointments in the outpatient department
  • is their own decision maker and able to make decisions related to assessment and treatment or the designated decision maker (parent / guardian) is available to provide informed consent for ongoing assessment / treatment decisions.
ELIGIBILITY REQUIREMENTS
Physiotherapy services are limited to clients who:
  • have been hospitalized in the past 3 months
  • had surgery in the past 3 months
  • require specialized rehabilitation equipment that only available at St Mary's. 

Other rehab service options in Camrose and area include private clinics, or the AHS Healthy Living Centre.
Physiotherapy services are limited to clients who:
  • have been hospitalized in the past 3 months
  • had surgery in the past 3 months
  • require specialized rehabilitation equipment that only available at St Mary's. 

Other rehab service options in Camrose and area include private clinics, or the AHS Healthy Living Centre.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are accepted through phone or fax. No referral form required. 
Physician Orders may be required if physician has specific instructions for treatment (such as a protocol for a specific injury). 
For urgent referrals please contact the Rehab Dept directly at 780-679-6120.
Referrals are accepted through phone or fax. No referral form required. 
Physician Orders may be required if physician has specific instructions for treatment (such as a protocol for a specific injury). 
For urgent referrals please contact the Rehab Dept directly at 780-679-6120.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type CAM STMH PHYSICAL THERAPY in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type CAM STMH PHYSICAL THERAPY in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Patients can self-refer by calling the clinic directly.
Patients can self-refer by calling the clinic directly.
ADDITIONAL SERVICE DETAILS
Charges may be incurred for rehabilitation supplies (such as theraband, theraputty, etc.)

Rehabilitation Advice Line (1-833-379-0563) is a province-wide, telephone service open Monday to Friday and provides rehabilitation advice and general health information.
Charges may be incurred for rehabilitation supplies (such as theraband, theraputty, etc.)

Rehabilitation Advice Line (1-833-379-0563) is a province-wide, telephone service open Monday to Friday and provides rehabilitation advice and general health information.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-679-6120
FAX
780-679-6193
REFERRAL PHONE
780-679-6120
REFERRAL FAX
780-679-6193
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Referral to physiotherapy service
< 2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please call the department if you need to cancel/change your appointment at 780-679-6120. Please provide as much notice as possible. 

If you miss more than 3 appointments without calling to cancel your appointment, your rehabilitation file may be closed.
Please call the department if you need to cancel/change your appointment at 780-679-6120. Please provide as much notice as possible. 

If you miss more than 3 appointments without calling to cancel your appointment, your rehabilitation file may be closed.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Description:
Call for hours
   
 
ADDRESS
4607 53 Street
Camrose Alberta
T4V 1Y5
PATIENT APPOINTMENT INSTRUCTIONS
Please bring your AB Health Care Card and government issued photo ID.
Please bring your prescription or physician order, if you have one.
Register at front admitting desk 15 minutes before your first appointment.

Please inform Rehab Dept prior to the appointment if an translator will be required.
Please bring your AB Health Care Card and government issued photo ID.
Please bring your prescription or physician order, if you have one.
Register at front admitting desk 15 minutes before your first appointment.

Please inform Rehab Dept prior to the appointment if an translator will be required.
 
DIRECTIONS
Rehabiliation Dept is located inside St Mary's Hospital.

St Mary's Hospital is located at the intersection of 53rd Street and 46th Avenue.
Rehabiliation Dept is located inside St Mary's Hospital.

St Mary's Hospital is located at the intersection of 53rd Street and 46th Avenue.
 
PHONE
780-679-6120
 
PARKING INSTRUCTIONS
Paid parking is available at the site.
Paid parking is available at the site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Please contact the Rehab Dept directly to inquiry about virtual services.
Please contact the Rehab Dept directly to inquiry about virtual services.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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