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This healthcare service has 1 current healthcare service locations.
Orthopedic Clinic   at
Vermilion Health Centre
Specialty: Orthopaedic Surgery
Connect Care Department: VER VHC ORTHOPAEDICS
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
This site is part of the Facilitated Access to Specialized Treatment (FAST) programServices that can be provided include:
  • assessments
  • education on the condition, and to help manage daily living
  • education to support ongoing activity and long term recovery
  • orthopedic surgery
  • general joint or muscle conditions or injuries
    • includes joint, muscle, cartilage or tendon injuries (i.e. sprains or strains).
This site is part of the Facilitated Access to Specialized Treatment (FAST) programServices that can be provided include:
  • assessments
  • education on the condition, and to help manage daily living
  • education to support ongoing activity and long term recovery
  • orthopedic surgery
  • general joint or muscle conditions or injuries
    • includes joint, muscle, cartilage or tendon injuries (i.e. sprains or strains).
ELIGIBILITY REQUIREMENTS
Adult patients only.

A referral requires confirmation your patient does not qualify for expedited surgery through Workers’
Compensation Board (WCB). For help or questions, call WCB’s Physician HELP line: 1-855-498-4919 or check “Contact with WCB Physician” on the WCB report when you submit it.
Adult patients only.

A referral requires confirmation your patient does not qualify for expedited surgery through Workers’
Compensation Board (WCB). For help or questions, call WCB’s Physician HELP line: 1-855-498-4919 or check “Contact with WCB Physician” on the WCB report when you submit it.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type VER VHC ORTHOPAEDICS in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type VER VHC ORTHOPAEDICS in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Please bring a valid photo ID, healthcare card and a current list of your medications and allergies.
o If you have a question about a previously submitted but unassigned referral, call the FAST office.
o If you have a question about an assigned referral, please contact the specialist office directly.
Please bring a valid photo ID, healthcare card and a current list of your medications and allergies.
o If you have a question about a previously submitted but unassigned referral, call the FAST office.
o If you have a question about an assigned referral, please contact the specialist office directly.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
780-854-1021
FAX
780-853-1800
REFERRAL PHONE
833-553-3278 ext 3
REFERRAL FAX
833-627-7022
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Fracture
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 6 months
> 4 weeks. Includes: Mal-union, non-union. factures treated outside of patients Zone but requiring treatment or follow up.

Hand injury
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 12 months

Injury of ankle
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 3 months
Weight bearing Ankle - Routine: AP, AP Oblique 15°-20° medial rotation, lateral.

Injury of elbow
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 12 months
AP, Lateral

Injury of foot
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 3 months
Weight bearing Foot - Routine: AP Axial and Lateral

Injury of knee
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 6 months

Injury of shoulder region
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

X-ray
 
Within 6 months

Injury of wrist
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant

x-ray
 
Within 12 months
PA, Pa Oblique an 20 degree lateral

Soft tissue injury
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Location
 
Relevant
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
It is the patient's responsibility to call the clinic to rebook cancelled/missed appointments. After 3 missed/cancelled appointments the family doctor should provide a new referral.
It is the patient's responsibility to call the clinic to rebook cancelled/missed appointments. After 3 missed/cancelled appointments the family doctor should provide a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
5720 50 Avenue
Vermilion Alberta
T9X 1K7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Enter through the main entrance, register at the main registration desk and staff will direct yout to the Day surgery unit, 200 wing.
Enter through the main entrance, register at the main registration desk and staff will direct yout to the Day surgery unit, 200 wing.
 
PHONE
780-854-1021
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available via telephone.
Virtual appointments are available via telephone.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6