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This healthcare service has 1 current healthcare service locations.
Cardiac Arrhythmia Central Access and Triage   at
Calgary Zone and Area
Central Access Healthcare Service
Connect Care Specialty: Cardiology
Connect Care Department: CALGARY ZONE ARRHYTHMIA CAT
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This central access referral service provides a single point of entry for management, treatment, and education for people with heart rhythm abnormalities. Service may include:
  • treating symptomatic heart rhythm abnormalities that don't need a pacemaker or defibrillator
  • cardiac electrophysiology central referral, triage, assessment, treatment, and education
  • interventional electrophysiology procedures including EP studies and ablations
This central access referral service provides a single point of entry for management, treatment, and education for people with heart rhythm abnormalities. Service may include:
  • treating symptomatic heart rhythm abnormalities that don't need a pacemaker or defibrillator
  • cardiac electrophysiology central referral, triage, assessment, treatment, and education
  • interventional electrophysiology procedures including EP studies and ablations
ROUTINE REFERRAL PROCESS
Review eligibility requirements and referral guidelines below before making a referral.
Referrals can be submitted via:
  • Connect Care: Connect Care users use the Ambulatory Referral Order and refer to CALGARY ZONE ARRHYTHMIA CAT
  • Fax: Non-Connect Care users complete the referral form and send it to the service using the contact information in this profile.
Note:
  • Please include any additional cardiac diagnostic tests that have been completed or are pending
  • This is a referral service only referring to the most appropriate electrophysiologist with the shortest wait time.
  • Current patient demographics and contact information is essential.
  • Visit Cardiac Arrhythmia Additional Information
  • If this is a referral for the Syncope & Autonomic Dysfunction Clinic please provide Orthostatic Vital Signs (OVS) as per instructions on the referral form.
Review eligibility requirements and referral guidelines below before making a referral.
Referrals can be submitted via:
  • Connect Care: Connect Care users use the Ambulatory Referral Order and refer to CALGARY ZONE ARRHYTHMIA CAT
  • Fax: Non-Connect Care users complete the referral form and send it to the service using the contact information in this profile.
Note:
  • Please include any additional cardiac diagnostic tests that have been completed or are pending
  • This is a referral service only referring to the most appropriate electrophysiologist with the shortest wait time.
  • Current patient demographics and contact information is essential.
  • Visit Cardiac Arrhythmia Additional Information
  • If this is a referral for the Syncope & Autonomic Dysfunction Clinic please provide Orthostatic Vital Signs (OVS) as per instructions on the referral form.
URGENT REFERRAL PROCESS
Please note - Syncope within the setting of any documented arrhythmia should be reported urgently.
Contact RAAPID (403-944-4486) for the Electrophysiologist on call for any urgent referrals including those that may require inpatient admission.
Please note - Syncope within the setting of any documented arrhythmia should be reported urgently.
Contact RAAPID (403-944-4486) for the Electrophysiologist on call for any urgent referrals including those that may require inpatient admission.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
This clinic sees patients 18 years of age and older
This clinic sees patients 18 years of age and older
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
ADDITIONAL SERVICE DETAILS
Services include:
  • Cardiac electrophysiology central referral, triage, and education
  • Interventional electrophysiology procedures including EP studies and ablations - only at FMC
  • Implanted Loop Recorder - SHC
Usual referrals are for SVT (supraventricular tachycardia) or VT (ventricular tachycardia).
Atrial Fibrillation (AF) / Atrial Flutter (AFL) management should go directly to either;
  • Atrial Fibrillation Clinic at FMC; 403-944-3580 (fax)
  • Atrial Fibrillation Clinic at SHC; 403-668-2155 (fax)
Services include:
  • Cardiac electrophysiology central referral, triage, and education
  • Interventional electrophysiology procedures including EP studies and ablations - only at FMC
  • Implanted Loop Recorder - SHC
Usual referrals are for SVT (supraventricular tachycardia) or VT (ventricular tachycardia).
Atrial Fibrillation (AF) / Atrial Flutter (AFL) management should go directly to either;
  • Atrial Fibrillation Clinic at FMC; 403-944-3580 (fax)
  • Atrial Fibrillation Clinic at SHC; 403-668-2155 (fax)
 
CENTRAL ACCESS REFERRAL PHONE
403-944-4632
CENTRAL ACCESS REFERRAL FAX
403-592-4241
REFERRAL RESOURCES
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Ablation
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available
Opinion for ablation;
  • Atrial Fibrillation (AF)
  • Atrial Flutter (AFL)
  • Supraventricular Tachycardia (SVT)
  • Wolf Parkinson White (WPW)
  • Ventricular Tachycardia (VT)

Brugada syndrome
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Long QT syndrome
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Orthostatic hypotension
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Orthostatic Vitals Signs
 
Within 1 month
Please perform orthostatic vitals (including heart rate and blood pressure) as follows;

5 mins supine
1 min standing
5 mins standing
8 mins standing
10 mins standing

Palpitations
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Postural orthostatic tachycardia syndrome
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Complete Blood Count
 
Within 12 months

Iron Indices
 
Within 12 months

Orthostatic Vital signs
 
Within 1 month

Thyroid Stimulating Hormone Measurement
 
Within 12 months
Please perform orthostatic vitals (including heart rate and blood pressure) as follows;

5 mins supine
1 min standing
5 min standing
8 min standing
10 min standing

Sinus tachycardia
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Complete Blood Count
 
Within 12 months

Iron Indices
 
Within 12 months

Orthostatic Vital Signs
 
Within 1 month

Thyroid Stimulating Hormone Measurement
 
Within 12 months
Inappropriate Sinus Tachycardia

Please perform orthostatic vitals (including heart rate and blood pressure) as follows;

5 mins supine
1 min standing
5 min standing
8 min standing
10 min standing

Supraventricular tachycardia
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Please indicate if SVT is associated with syncope.
 
current

Syncope
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Complete Blood Count
 
Within 12 months

Iron Indices
 
Within 12 months

Orthostatic Vital Signs
 
Within 1 month

Thyroid Stimulating Hormone Measurement
 
Within 12 months
Syncope within the setting of any arrhythmia should be reported urgently. See urgent process above for further direction.

Please perform orthostatic vitals (including heart rate and blood pressure) as follows;

5 mins supine
1 min standing
5 mins standing
8 mins standing
10 mins standing

Ventricular premature contractions
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available
Premature Ventricular Contractions (PVC)

Wolff Parkinson White syndrome
Current Patient Demographics
 
Current

Referral letter including history
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

ECG
 
Within 1 month

Documentation of Arrhythmia
 
Any and all

Echocardiogram
 
If available

Holter monitor
 
If available

Stress test
 
If available

Please indicate if WPW is associated with syncope.
 
current


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.1